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  • 18 Nov 2010
  • Research & Ideas

GM’s IPO: Back to the Future

the doubt as it progresses with the IPO, GM must not only follow through with products that deliver higher quality and reliability but also clearly communicate these advances to consumers, even If that means... View Details
Keywords: by Staff; Auto
  • 26 Sep 2019
  • Research & Ideas

What Can the World’s Largest Refugee Camp Teach Us About the Meaning of Work?

month to receive $25 Volunteering for 12 days and receiving $25 without prior notice Refugees will survey members of their community about how they spend their days. To test whether reducing near-term... View Details
Keywords: by Danielle Kost
  • 06 Feb 2014
  • Research & Ideas

The Art of American Advertising

Card. Photo: Bates Trade Card Collection, Harvard Business School "The challenges that marketers faced as the United States grew into a national market because of changes in transportation and View Details
Keywords: by Carmen Nobel; Advertising
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

one hand, this is not rocket science, and yet you see hundreds of applications not doing well.” Lal’s research delved into five successful mobile money deployments: Telesom ZAAD in Somaliland, Dialog eZ Cash in Sri Lanka, Econet EcoCash... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 01 Oct 2020
  • What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

and communities as well as shareholders. Some saw it as a tipping point for corporate governance. Others saw it as a public relations move. Lest proponents of stakeholder capitalism celebrate too soon, a new... View Details
Keywords: by James Heskett
  • 13 Dec 2004
  • Research & Ideas

How Leaders Create Winning Streaks

accountability: Make information transparent and accessible, by fostering straight talk and communicating the facts, which builds trust and... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
  • 17 Sep 2001
  • Research & Ideas

Why E-commerce Didn’t Die With the Fall of Webvan

intimacy, and community offered by direct-to-consumer marketing will have an impact on every industry and intermediary," Deighton predicted. Supermarkets may have... View Details
Keywords: by Martha Lagace; Consumer Products; Retail
  • 21 Jul 2014
  • Research & Ideas

Is a Gap in Small-Business Credit Holding Back the American Economy?

noting that a regional or community bank is their main financing partner. Is There A Credit Gap For Small Businesses? There is disagreement over whether there is indeed a credit gap when it comes to small business. Banks say that there is... View Details
Keywords: by Karen Mills; Manufacturing
  • 21 Apr 2011
  • Research & Ideas

Searching for Better Practices in Social Investing

through those to success." Morino also noted that while there are many similarities between the goals of a venture-funded start-up and those of a grassroots community organization, investors need to be... View Details
Keywords: by Carmen Nobel; Financial Services
  • 02 Oct 2000
  • Research & Ideas

Networked Incubators: Hothouses of the New Economy

Business incubators are a booming industry. Offering office space, funding, and basic services to start-ups, these organizations have become the hottest way to nurture and grow fledgling businesses. But are... View Details
Keywords: by Morten T. Hansen, Henry W. Chesbrough, Nitin Nohria & Donald N. Sull
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

If people smile, nod, and say "yes" at your company, maybe it's time to start an argument. According to HBS professor Michael Roberto, the lack of good conflict—constructive conflict—within an organization makes it that much... View Details
Keywords: by Martha Lagace
  • 06 Apr 2016
  • Research & Ideas

Should Entrepreneurs Pitch Products or Ideas for Products?

speculation—and then, hopefully, sell it? “One of the top questions screenwriters talk about in their online communities is whether to pitch or to spec,” says Luo. In her paper published by Management Science, When to Sell Your Idea:... View Details
Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking
  • September 2020 (Revised February 2023)
  • Teaching Note

Uber: Competing Globally

By: Alexander J. MacKay
Teaching Note for HBS Case No. 720-404. View Details
Keywords: Business Ventures; Business Growth and Maturation; Business Model; Geography; Geographic Location; Geographic Scope; Global Strategy; Globalization; Multinational Firms and Management; Globalized Markets and Industries; Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Innovation and Invention; Disruptive Innovation; Innovation Strategy; Law; Management; Growth and Development; Growth Management; Markets; Demand and Consumers; Consumer Behavior; Network Effects; Emerging Markets; Market Design; Market Entry and Exit; Market Participation; Supply and Industry; Industry Structures; Planning; Strategic Planning; Relationships; Business and Community Relations; Business and Government Relations; Business and Stakeholder Relations; Labor and Management Relations; Networks; Adaptation; Strategy; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Expansion; Information Technology; Mobile and Wireless Technology; Digital Platforms; Transportation Networks; Transportation; Transportation Industry; Technology Industry; Africa; Ghana; Asia; China; Shanghai; Shanghai Shi; India; New Delhi; Europe; United Kingdom; London; England; Latin America; North and Central America; United States; New York (city, NY); New York (state, US); South America; Colombia
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MacKay, Alexander J. "Uber: Competing Globally." Harvard Business School Teaching Note 721-387, September 2020. (Revised February 2023.)
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

people to communicate better and express their feelings. We've had the total quality movement and the move toward creating teams and the... View Details
Keywords: by Marguerite Rigoglioso
  • 31 Dec 2012
  • Research & Ideas

Most Popular Stories of 2012

Power of Conversational Leadership Published: July 23, 2012 Communication is always a challenge, especially in multinational corporations. Boris Groysberg and Michael Slind discuss why it makes sense to... View Details
Keywords: by Staff
  • 18 Apr 2019
  • Research & Ideas

Open Innovation Contestants Build AI-Based Cancer Tool

Dream Challenge (involving experts as solvers), we believe this work is unique in that it specifically recruited non-domain experts via the Topcoder platform. Lagace: How did you design and carry out the study? Why Topcoder? LISH team:... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 14 Oct 2013
  • Research & Ideas

Blockbuster! Why Star Power Works

Gravity, the space thriller released last week, features two of Hollywood's brightest stars: George Clooney and Sandra Bullock. It rocketed to an October record $55 million gross in its opening week, well on its way to returning a profit... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 12 Jan 2018
  • Cold Call Podcast

Leadership Lessons from a Young Martin Luther King, Jr.

of thing. You know, as we look around the world today, I'm wondering are there people who are able to step up and play that kind of a role? George: Well, in the business community today we have leaders with... View Details
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

Academic business research typically travels one-way. From government agencies, scholars gather and process data—say on workplace safety or environmental pollution—perform analysis, and publish the results.... View Details
Keywords: by Michael Blanding
  • 08 Mar 2010
  • Sharpening Your Skills

Sharpening Your Skills: Successful Negotiation

discussions—be it fairness or competition—strongly influences the equality of payoffs even in complex, full-information multiparty bargaining. Research in this working paper by HBS professor Kathleen L. McGinn and coauthors Katherine L.... View Details
Keywords: by Staff
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