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  • All HBS Web  (5,968)
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    • News  (943)
    • Research  (4,073)
    • Events  (38)
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  • 22 Oct 2013
  • First Look

First Look: October 22

expenditures on teammates lead to better performance in both sports teams in Canada and pharmaceutical sales teams in Belgium. These results suggest that a minor adjustment to employee bonuses-shifting the focus from the self to... View Details
Keywords: Sean Silverthorne
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

authors caution that results would undoubtedly differ from one group of customers and one product or service to another.] It brings to mind marketing campaigns in the United States for Progressive’s... View Details
Keywords: by James Heskett
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

interactive and intuitive. The final result was COBE (Code of Business Ethics), an ethics chatbot on which employees could type their questions and get answers tooled to their specific concerns. Rather than providing simple “yes” View Details
Keywords: by Michael Blanding
  • 13 Nov 2000
  • Research & Ideas

Corporate Venturing: Entrepreneurship on the Inside

timing and also how much they've tended to cannibalize internal businesses that exist. There's usually a lot of resistance to anything that seems to cannibalize, even though it may be obvious that the ultimate result of that... View Details
Keywords: by Kenneth Liss
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

this is not what business does or should do, Henderson said. “If managers can support public institutions and provide public goods and make money, why aren't they?” "They say the answer is regulation or... View Details
Keywords: by Dina Gerdeman
  • 10 Nov 2009
  • First Look

First Look: Nov. 10

and news following insider trades, I also find a negative association between returns around filings of insider sales and SOX. Overall, the evidence suggests that the prompt public disclosures about insider transactions mandated by the new rule are relevant to the... View Details
Keywords: Martha Lagace
  • 22 Dec 2015
  • First Look

December 22, 2015

Benjamin G., Michael Luca, and Daniel Svirsky Abstract—Online marketplaces increasingly choose to reduce the anonymity of buyers and sellers in order to facilitate trust. We demonstrate that this common market design choice results in an... View Details
Keywords: Carmen Nobel
  • 10 Nov 2015
  • First Look

November 10, 2015

forthcoming Journal of Financial Economics Under New Management: Equity Issues and the Attribution of Past Returns By: Baker, Malcolm, and Yuhai Xuan Abstract—There is a strong link between measures of stock market performance, such as changes in Tobin's Q View Details
Keywords: Sean Silverthorne
  • 13 Jan 2014
  • Research & Ideas

How Government Can Restore the Faith of Citizens

not enough; it must also be coupled with a positive outcome. Norton compares it to results in their online dating research in which users were more satisfied when they saw the website working hard for them during searching-but only if... View Details
Keywords: by Michael Blanding
  • 10 Nov 2003
  • Research & Ideas

A Fast Start on Your New Job

transitions is surprising. In part, I think it's due to a "sink or swim" managerial culture that is present in most companies. Transitions are treated as testing experiences—what I have come to call leadership development... View Details
Keywords: by Martha Lagace
  • 06 Nov 2000
  • What Do You Think?

Succession at GE: What’s Next?

asking each candidate in turn whom they would recommend as CEO if the candidate and Jones were both killed in a plane crash. In a second round of interviews, he gave the candidates the opportunity to name themselves as well as other candidates. As a View Details
Keywords: by James Heskett
  • 05 Sep 2006
  • Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

were definitely slow-lane. So when the firm chose not one but two routes to recovery, Porsche caught industry watchers and Porsche enthusiasts by surprise. In addition to launching a new two-seater, the Boxster, in 1996, it decided to move into sport-utility vehicles,... View Details
Keywords: by Martha Lagace; Auto; Manufacturing
  • 12 Aug 2002
  • Op-Ed

Using Big Business to Fight Poverty

result of such despondency, children are not encouraged to go to school; many fail to attend at all or drop out early. Yet many multinational corporations, while undertaking their regular profit-making... View Details
Keywords: by George C. Lodge
  • 01 Jun 2020
  • What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

manufacturers and service companies will seek permanently to diversify their supply chains radically going forward We might accept the lower financial results as the insurance premium we have to pay to remain more robust in the face of... View Details
Keywords: by James Heskett; Retail
  • 12 Dec 2012
  • Research & Ideas

Power to the People: The Unexpected Influence of Small Coalitions

Maryland professor at the time of his death in 1998, Olson believed that big corporations and industry organizations wielded control over policy. Diffuse groups could not effect policy change because individuals within the group did not have a sufficiently large... View Details
Keywords: by Kim Girard
  • 05 Jun 2019
  • Research & Ideas

If Your Customers Don't Care What You Charge, What Should You Charge?

motorists represent the prevalence of “consumer inertia” in the retail gas market. Consumer inertia is the tendency of some customers to buy or continue buying a product, even when superior options exist. Companies that can accurately... View Details
Keywords: by Kristen Senz; Energy
  • 03 Feb 2016
  • What Do You Think?

How Do You Hire an 'Impostor'?

commented that, “I would any day prefer self moderation to empty haughtiness.” Nilgun Yetis described them as “very talented and wholehearted people.” GuestReader put it this way: “Lack of certainty in one’s ability to succeed is reasonable at the outset of a new View Details
Keywords: by James Heskett
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

makers or B2B service businesses, which is a growing segment. “Decisions we make over the next several years will influence large parts of our financial services systems.” Only a relatively tiny number of US small businesses are the... View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

outcome methods don't seem to apply? Performing the research to answer these questions led to the publication of this book. It is based on project records and interviews exploring the experiences of men and women who have managed, and... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2009
  • First Look

First Look: October 20

of a front page per month, or 37% of a standard deviation in our measure of coverage. The results control for newspaper, month, and individual corruption scandal fixed effects. Download the paper from SSRN... View Details
Keywords: Martha Lagace
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