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Show Results For
- All HBS Web
(6,876)
- People (19)
- News (1,430)
- Research (4,088)
- Events (42)
- Multimedia (39)
- Faculty Publications (2,261)
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- 08 Aug 2018
- Sharpening Your Skills
Parmigiano-Reggiano, Jane Austen, and Other Things You Didn't Know About Finance
Sapphire Made Credit Cool for Millennials The Chase Sapphire Reserve card was one of the hottest product launches in 2016. But what would be JP Morgan's next act be? State Street’s SHE: Investing in Women Leaders Index funds are the major... View Details
- 06 Jul 2015
- Research & Ideas
Money and Quotas Motivate the Sales Force Best
It's well understood that cash bonuses often motivate a sales force to step up its game, but they don't work in every scenario and in some cases can backfire, a new study from Harvard Business School has found. The key variable? Whether... View Details
- 01 Dec 2015
- Research & Ideas
What to Do When Your Organization Has Dueling Missions
commercial activities? And if so, how? Addressing this question is crucial at a time like now, when an increasing number of organizations engage in hybrid organizing.” Battilana pursues that big question in a new paper, Harnessing View Details
Keywords: by Carmen Nobel
- 06 Mar 2006
- Research & Ideas
Winners and Losers at the Olympics
cable channels were aimed at ardent fans who wanted live, beginning-to-end, daytime coverage, from cross-country ski races to early rounds of the hockey tournament. And then there were the real fanatic fans and new media aficionados who... View Details
- 28 Jun 2004
- Research & Ideas
Microfinance: A Way Out for the Poor
to Chu, himself a Wall Street refugee with grounding in consulting and buy-outs, microfinance has "a double bottom-line." It brings above-average returns for first-movers who tap into what finance specialists see as a new... View Details
Keywords: by Martha Lagace
- 07 Oct 2011
- Research & Ideas
The Steve Jobs Legacy
News of the death this week of Steve Jobs reverberated around the world. And the Harvard Business School campus was no exception. Everyone felt a keen sense of loss for a man who was an iconic figure in the worlds of technology,... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
as well. Aisner: You write that great service leaders know that customers actually buy results and value, not services or products. Please explain. Heskett: Executives who define their businesses in terms of results open up a world of opportunities for View Details
- 07 Jun 2016
- Op-Ed
Can Brand Trump Win a Presidency?
lifestyle, these other products can add brand value and, being produced by others under license, they deliver some extra profit to the Trump organization. "In the world of representative democracy, you have to be the market share... View Details
- 25 Aug 2009
- First Look
First Look: August 25
reduction in monopoly price leads to the production of units that cost less than their value to consumers (standard channel); (ii) regulation calms down existing consumers because a reduction in the profits of an "unkind" firm... View Details
Keywords: Martha Lagace
- 08 Mar 2012
- Research & Ideas
Unplugged: What Happened to the Smart Grid?
demands strain the overwhelmed electrical system, the results are not pretty. The United States had three major blackouts in recent years, including one in New York City in 2003 that lasted several days and created an estimated $6 billion... View Details
- 17 Dec 2001
- Research & Ideas
Venture Capital: Hot Markets and Current Industry Trends
Although plenty has changed for venture capitalists with the slowing of the economy and market upheavals, there are still plenty of opportunities for entrepreneurs and those who fund them, said panelists at the 2001 Harvard Business School Entrepreneurship Conference.... View Details
Keywords: by Julia Hanna
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
anything having to do with globalization. But in 2006, some new areas of HBS faculty research began to emerge that also struck a chord with readers. These included the business of open source, how network effects impact everything from... View Details
Keywords: by Sean Silverthorne
- 26 Feb 2001
- Research & Ideas
Evolving for Success [Part One]
all, your customer doesn't care where the idea comes from. All customers care about is that a product gets to them. The people who are responsible for partners and networks are also becoming much more important. These are jobs that didn't... View Details
Keywords: by Staff
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program... View Details
Keywords: by Paul Guttry
- 21 May 2018
- HBS Case
How Would You Price One of the World's Great Watches?
watchmakers to put the most pristine parts, screws, and oil in the perfect locations. “When you think about capturing value from innovations, pricing is quite possibly the most important decision that you’ll ever make” Prices for A. Lange & Söhne View Details
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
quota. This raises a key question for sales managers: What kind of quota is the most motivating? Could salesforce performance be kick-started if that quota incentive was delivered more frequently? The answer is contained in a new paper,... View Details
Keywords: by Carmen Nobel
- 01 Jul 2008
- First Look
First Look: July 1, 2008
full advantage of its growing product portfolio. Students debate the merits of going after new customers by building an enterprise sales force or mining the existing customer base with an inside sales force... View Details
Keywords: Martha Lagace
- 03 May 2021
- What Do You Think?
Where Does CEO Activism Go From Here?
(Image credit: iStockphoto/adamkaz) CEO activism entered a new chapter with the decision by more than 200 leaders of large corporations last month to publicly declare their support for voting rights for Americans and, by extension, their... View Details
Keywords: by James Heskett
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
puzzling and frustrating when I had the sense that our team failed to make the most of everyone's input. As a project manager I had made sure we held a kickoff meeting in the beginning of each new assignment to acknowledge all members'... View Details
Keywords: by Sarah Jane Gilbert
- 17 Apr 2017
- Research Event
The Most Pressing Issues for Platform Providers in the Sharing Economy
trying to woo the company with the most market share, Easterly advised; woo the #9 player in the industry who wants to be #1 someday. “If you can’t get new supply then focus on the most hungry supply,” Easterly said. Related Reading: When... View Details