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  • June 2024
  • Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn
This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details
Keywords: Business Growth and Maturation; Business Plan; Business Startups; Change Management; Disruption; Transformation; Volatility; Customer Focus and Relationships; Customer Value and Value Chain; Decisions; Income; Entrepreneurship; Geographic Scope; Cross-Cultural and Cross-Border Issues; Health Pandemics; Surveys; Knowledge Acquisition; Knowledge Use and Leverage; Leading Change; Crisis Management; Goals and Objectives; Risk Management; Consumer Behavior; Game Theory; Risk and Uncertainty; Adaptation; Diversification; Expansion; System Shocks; Accommodations Industry; Technology Industry; Canada; United States; Las Vegas
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Satchu, Reza, and Tom Quinn. "SnapTravel: Betting on 'Super.com'." Harvard Business School Case 824-196, June 2024.
  • October 2018 (Revised April 2019)
  • Teaching Note

Kids & Company: Entering the U.S.

By: Boris Groysberg and Matthew G. Preble
Teaching Note for HBS No. 418-011. View Details
Keywords: Child Care; Childcare; Day Care; Daycare; Strategy; Growth Management; Business Strategy; Competitive Advantage; Expansion; Leadership; Product Marketing; Brands and Branding; Service Delivery; Service Operations; Product Design; Product Development; Selection and Staffing; Customer Focus and Relationships; United States; Canada
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Groysberg, Boris, and Matthew G. Preble. "Kids & Company: Entering the U.S." Harvard Business School Teaching Note 419-002, October 2018. (Revised April 2019.)
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

underlying your strategy and analyze how it's implemented through your business processes and structures. Drawing on decades of research into performance management systems and organization design, Seven Strategy Questions is a... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

more likely to invest in skill, but caste affinity to the politician's party base also helps secure important positions. Global Shinjidai no Kachi Souzou (Value Creation during a Global Era) Author:Hirotaka... View Details
Keywords: Sean Silverthorne
  • 28 Mar 2011
  • Research & Ideas

Why Manufacturing Matters

you hope your students take away from the discussion? Shih: What I hope for is that future managers will take away a more thoughtful approach about manufacturing and think about, as Gary said, the longer-term implications of their actions... View Details
Keywords: by Roger Thompson; Manufacturing
  • 15 Dec 2015
  • First Look

December 15, 2015

exposed to scrutiny and global norms, are less likely to engage in selective disclosure. We discuss contributions to the literature that spans institutional theory and strategic management and to the... View Details
Keywords: Carmen Nobel
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

of the firm. There is substantial evidence for this: see Danny Miller and Isabelle Le Breton-Miller's book Managing for the Long Run: Lessons in Competitive Advantage from Great Family Businesses. These leaders also start with the... View Details
Keywords: by Martha Lagace
  • 18 Sep 2000
  • Research & Ideas

Big Deals: Financing Large-Scale Investments

has chosen to examine make them difficult to manage and generate conflicts between actual and optimal investment behavior. Indeed, he points out that managers often forgo large, risky projects—even those... View Details
Keywords: by Julia Hanna
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

happened in natural gas in the late 1980s and early 1990s. And, there's always money to be saved in industrial sourcing. If management really focuses on purchasing and puts effort into it, you can always save money by creating more... View Details
Keywords: by Staff; Web Services; Technology
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

and patenting data for 1,315 employees at the Indian R&D center of a Fortune 500 technology firm, I exploit a natural experiment where the assignment of managers for newly hired college graduates is mandated by rigid HR rules and is... View Details
Keywords: Sean Silverthorne
  • 01 Aug 2019
  • What Do You Think?

Has the Twitter Age Left the Case Method Behind?

experience this way: “I took away the self-confidence to approach complex problems that did not lend themselves to 240 characters worth of analysis or 2 minutes worth of attention. In other words, the types of problems that management... View Details
Keywords: by James Heskett; Education
  • 21 Jul 2015
  • First Look

First Look: July 21, 2015

from its historical competence in hardware to become a provider of hardware and software for managing transactions across a range of industries and payments methods. Nuti envisioned a world in which consumers would use NCR hardware or... View Details
Keywords: Sean Silverthorne
  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

Technology and Operations Management Unit at Harvard Business School, and Mike Toffel, the Senator John Heinz Professor of Environmental Management at HBS, experts in scheduling and in inspections,... View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • 13 May 2014
  • Op-Ed

The Alibaba Effect

American reasons: to "raise capital and maintain management control," which they couldn't do in Hong Kong. Hong Kong believes in the principle that each share of stock is entitled to one vote. The US markets, on the other hand,... View Details
Keywords: by Bill Kirby & Warren McFarlan; Retail
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

Yang Jianguo was recently promoted from country manager for China to global head of product development at a staid French perfume maker. He was chosen for his technical smarts and his knowledge of emerging... View Details
Keywords: Martha Lagace
  • 28 Jun 2011
  • First Look

First Look: June 28

Chantel Lenard, Ford's Group Marketing Manager for Global Small Car and Midsize Vehicles, and Connie Fontaine, Ford's Manager of Brand Content and Alliances, pushed for a bold... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

organizational energy released / management time and attention invested. Q: Why do managers benefit from "calculating" the results of this device? A: Not all that long ago, life was different for most of us.... View Details
Keywords: Re: Robert Simons
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

the United States. The latest Interbrand listing of the most valuable global brands reveals seven American brands in the top ten and sixty in the top hundred, more than twice the expected numbers based on the United States' command of 28... View Details
Keywords: by John Quelch; Advertising
  • 06 Jul 2010
  • Research & Ideas

Renewable Energy: Winds at Our Back?

When American energy entrepreneur Jim Gordon envisioned the first offshore wind farm lining the horizon a few miles off the coast of the eastern United States, he perhaps did not factor in blowback from almost every angle. Gordon's nearly 10-year battle to gain... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

Business School Case 207-091 Jerzy Peters, Managing Director of Patron Capital Partners, must decide the best investment option on the development of the Odra Polish theater chain and the associated real estate. Capital Field was a... View Details
Keywords: Martha Lagace
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