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Show Results For
- All HBS Web
(11,610)
- People (96)
- News (4,335)
- Research (4,095)
- Events (80)
- Multimedia (278)
- Faculty Publications (2,584)
- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
many types of innovation for the firms that experience them.” There’s also a second, less studied wave of damage, as competitors ramp up product development efforts to snap up displaced customers and solidify market share gains. This... View Details
- Blog
Discover Upcoming HBS Executive Education Programs
more comprehensive way, our calendar makes it easy to browse the options. You can easily scan for topics, dates, fees, or programs that fulfill certificate requirements. Check out our HBS Executive Education Program Calendar! We are sure to have a powerful learning... View Details
- Profile
Mark McNeill
Coming to HBS is like... Being a member of an orchestra led by a world-famous conductor. The case method is such an integral part of the HBS experience and there’s nothing quite like it. Just like a conductor, our professor masterfully... View Details
- 11 Mar 2014
- First Look
First Look: March 11
consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price... View Details
Keywords: Sean Silverthorne
- Blog
Making the Decision to Attend: Our Participants Share Their Stories
Applying to an HBS Executive Education program can be an important step in your development as a leader—a step you don't want to take lightly. When you are trying to decide whether to attend a program, keep in mind that you can draw on the View Details
- 2007
- Text Book
Teaching the Moral Leader: A Literature-Based Leadership Course
By: Sandra J. Sucher
This book is a comprehensive, practical manual to help instructors integrate moral leadership in their own courses, drawing from the experience and resources of the Harvard Business School course "The Moral Leader," an MBA elective taken by thousands of HBS students... View Details
Keywords: Competency and Skills; Curriculum and Courses; Moral Sensibility; Body of Literature; Books; Leadership; Personal Development and Career
Sucher, Sandra J. Teaching the Moral Leader: A Literature-Based Leadership Course. Routledge, 2007.
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
reasoned, would only dignify Pennzoil's claim. The jury heard only Pennzoil's expert—and awarded $7 billion in compensatory damages to Pennzoil. Jim Kinnear, then vice chair of Texaco, came away from the experience convinced that no CEO... View Details
- 01 Sep 2010
- News
Now Starring: Single Dad
son, Robby. Wand’s experience as a student and single dad was the subject of a made-for-TV movie, “Freshman Father,” that aired on the Hallmark Channel in June. “If you think about coming from Idaho, the social stigma around a teenage... View Details
- Program
Public Education Leadership Project
facilitate continuity, teams from districts returning to the program may send one additional past participant beyond the superintendent. Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive View Details
- 01 Jun 2004
- News
Runner-Up and Lovin’ It
Jackson Photo courtesy NBC Sometimes losing really pays off big time. Just ask Kwame Jackson (MBA ’00), runner-up in reality TV’s latest hit series, The Apprentice. Jackson chucked his job at Goldman Sachs to make a run at besting fifteen other would-be apprentices for... View Details
- 22 May 2007
- Working Paper Summaries
The Speed of New Ideas: Trust, Institutions and the Diffusion of New Products
Keywords: by Felix Oberholzer-Gee & Joel Waldfogel
- 23 Aug 2006
- Working Paper Summaries
Capturing Benefits from Tomorrow’s Technology in Today’s Products: The Effect of Absorptive Capacity
- Research Summary
Savings among microentrepreneurs
Poverty is often characterized not only by low average income, but also by highly variable income and expenditures, and by a lack of access to insurance services that can help smooth consumption. While commitment devices such as defaults and direct deposits from... View Details
- Research Summary
Front-Line Organizational Learning
Dr. Tucker uses operations management and organizational learning theory to understand and improve front-line work processes. Specifically, she examines the conditions under which the problem solving routines of front-line workers are likely to result in positive... View Details
- 2025
- Working Paper
Too Much, Too Soon? Early Funding, Technological Unconventionality, and Innovation Capabilities
By: Harsh Ketkar and Maria Roche
The availability of financial resources significantly shapes firm innovation outcomes, especially for early-stage,
innovation-focused technology firms. However, prior research has provided conflicting findings about this
relationship: On the one hand, resource... View Details
Keywords: Startups; Technology Strategy; Novelty; Unconventionality; Resource Constraints; Early Stage Firms; Business Startups; Technological Innovation; Entrepreneurial Finance
Ketkar, Harsh, and Maria Roche. "Too Much, Too Soon? Early Funding, Technological Unconventionality, and Innovation Capabilities." Harvard Business School Working Paper, No. 25-032, December 2024. (Revised February 2025.)
- 2025
- Working Paper
Narrative AI and the Human-AI Oversight Paradox in Evaluating Early-Stage Innovations
By: Jacqueline N. Lane, Léonard Boussioux, Charles Ayoubi, Ying Hao Chen, Camila Lin, Rebecca Spens, Pooja Wagh and Pei-Hsin Wang
Do AI-generated narrative explanations enhance human oversight or diminish it? We investigate this question through a field experiment with 228 evaluators screening 48 early-stage innovations under three conditions: human-only, black-box AI recommendations without... View Details
Lane, Jacqueline N., Léonard Boussioux, Charles Ayoubi, Ying Hao Chen, Camila Lin, Rebecca Spens, Pooja Wagh, and Pei-Hsin Wang. "Narrative AI and the Human-AI Oversight Paradox in Evaluating Early-Stage Innovations." Harvard Business School Working Paper, No. 25-001, August 2024. (Revised May 2025.)
- December 2023
- Case
Food & Life Companies
By: Forest L. Reinhardt and Akiko Saito
Founded in 1984 in Japan, Food & Life Companies Ltd. (F&LC) operated Sushiro, the largest conveyor belt sushi restaurant chain in Japan, and other types of restaurants that offered sushi and fish cuisine. F&LC was committed to offering high-quality sushi at an... View Details
Keywords: Growth and Development Strategy; Market Entry and Exit; Expansion; Food and Beverage Industry; Japan; Asia; United States
Reinhardt, Forest L., and Akiko Saito. "Food & Life Companies." Harvard Business School Case 724-015, December 2023.
- July 2024
- Article
Chatbots and Mental Health: Insights into the Safety of Generative AI
By: Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers. Due to the ‘black box’ nature of the algorithms, it is impossible to predict in advance how these conversations will unfold. Behavioral research provides little insight into potential safety... View Details
Keywords: Autonomy; Chatbots; New Technology; Brand Crises; Mental Health; Large Language Model; AI and Machine Learning; Behavior; Well-being; Technological Innovation; Ethics
De Freitas, Julian, Ahmet Kaan Uğuralp, Zeliha Uğuralp, and Stefano Puntoni. "Chatbots and Mental Health: Insights into the Safety of Generative AI." Journal of Consumer Psychology 34, no. 3 (July 2024): 481–491.
- March–April 2023
- Article
The New-Collar Workforce
By: Colleen Ammerman, Boris Groysberg and Ginni Rometty
Many workers today are stuck in low-paying jobs, unable to advance simply because they don’t have a bachelor’s degree. At the same time, many companies are desperate for workers and not meeting the diversity goals that could help them perform better while also reducing... View Details
Ammerman, Colleen, Boris Groysberg, and Ginni Rometty. "The New-Collar Workforce." Harvard Business Review 101, no. 2 (March–April 2023): 96–103.