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  • June 1995 (Revised July 2006)
  • Supplement

Barilla SpA (D): JITD Problem Resolution

By: Janice H. Hammond
Supplements the (A) case. View Details
Keywords: Distribution; Sales; Demand and Consumers; Fluctuation; Problems and Challenges
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  • Web

The Art of American Advertising: 1865 - 1910

cultural landscape after the Civil War. By the 1860s, the railroad industry had created a national network for the manufacture and distribution of industrial and consumer goods and, with it, the need for eye-catching, widespread... View Details
  • Profile

Vivian Scalfi

market research stint and five years with General Electric, where she progressed through the commercial leadership rotational program in health care, oil and gas, and power, Vivian shifted into consumer goods with a role at Diageo... View Details
Keywords: CPG
  • Fast Answer

FIELD Global Immersion Resources: India

"lucida grande", sans-serif;"> "Analysis" tab for full industry reports; Or, go to "Consumers" section in the top bar to browse reports on consumer lifestyles, especially the Megatrends listed... View Details
  • 07 Mar 2007
  • Research & Ideas

How Do You Value a “Free” Customer?

Businesspeople understand that not all customers are created equal—the 80-20 rule suggests that over time a small percentage of a company's customer base can generate a high percentage of its sales and profit. Models for calculating customer lifetime value are built on... View Details
Keywords: by Sarah Jane Gilbert; Web Services
  • July 2003 (Revised June 2010)
  • Case

FrontPoint Partners

By: Jay O. Light
A hedge fund platform, a new and unique kind of asset management firm, contemplates various client markets for its services. View Details
Keywords: Asset Management; Investment; Demand and Consumers; Digital Platforms; Service Delivery; Financial Services Industry
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  • April 2003
  • Teaching Note

Energis (A) (TN)

By: John R. Wells
Teaching Note for (9-703-505). View Details
Keywords: History; Demand and Consumers; Strategy; Distribution; System Shocks; Service Delivery; Organizational Structure; Telecommunications Industry; United Kingdom
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  • 06 Jan 2014
  • News

Sprouts Sees Healthy Growth Ahead

Keywords: Whiole Foods; Retail Trade; Agriculture
  • March 2021 (Revised January 2022)
  • Case

Philips: Redefining Telehealth

By: Regina E. Herzlinger, Alec Petersen, Natalie Kindred and Sara M. McKinley
As one of the world’s largest healthcare companies, Philips sought to reach beyond the walls of the hospital and expand its hospital-to-home program to gain future competitive advantage through technology solutions combining predictive analytics with care delivery. By... View Details
Keywords: Health Care; Philips; Visicu; Telemedicine; eICU; Accountable Care Organization; ACO; Bundled Payment; Hospital To Home; Patient Monitoring Devices; Home Health Care; Health Care and Treatment; Communication Technology; Quality; Safety; Performance Productivity; Performance Capacity; Performance Efficiency; Consumer Behavior; Emerging Markets; Health Industry; Telecommunications Industry; Netherlands
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  • June 1994 (Revised September 1994)
  • Background Note

Commercializing Technology: Imaginative Understanding of User Needs

By: Dorothy A. Leonard
The transformation of technology into commercially successful products is a process fraught with risk and uncertainty, and increasing pressure on time to market is exacerbating the difficulties. This note first describes a study conducted by Hewlett-Packard to improve... View Details
Keywords: Transformation; Communication Strategy; Customers; Design; Marketing; Consumer Behavior; Product Development; Research; Risk and Uncertainty; Commercialization; Technology Adoption
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  • 08 Sep 2003
  • Research & Ideas

A Bold Proposal for Investment Reform

For companies to redeem credibility with investors, argue Harvard Business School professors Paul Healy and Krishna Palepu, "fundamental and even radical reforms must be made to the way America's markets process the flows of information between View Details
Keywords: by Ann Cullen; Financial Services
  • Web

Mintel Reports | Baker Library

Mintel Reports U.S. consumer market studies and primary and secondary data analysis for topics including food, beverage, apparel, beauty, retail, and travel. Read More U.S. consumer market studies and... View Details

    Theodore G. Montague

    Montague transformed Borden from a struggling dairy products-centered business into a diversified multinational consumer goods provider. Looking for a way to lessen Borden’s reliance on government intervention, Montague pursued selective... View Details
    Keywords: Food & Tobacco
    • 05 Nov 2013
    • First Look

    First Look: November 5

    http://www.hbs.edu/faculty/Publication%20Files/kuziemko%20buell%20reich%20norton_3e675fb6-f83c-47fc-912d-e0c0b383e56d.pdf Working Papers Competing with Privacy By: Casadesus-Masanell, Ramon, and Andres Hervas-Drane Abstract—We analyze the implications of View Details
    Keywords: Sean Silverthorne
    • 07 Oct 2011
    • Research & Ideas

    The Steve Jobs Legacy

    how to create culture. His work at Apple transcended business to marketing iconic products that consumers imbued with human attributes. iPod, iPhone, and iPad are more than technology. They are objects of desire. Jobs's legacy is a brand... View Details
    Keywords: Re: Multiple Faculty; Computer; Technology
    • 17 Sep 2001
    • Research & Ideas

    Let Customers Call the Shots

    What is consumer empowerment and what does it mean for you as an executive? HBS professor Luc Wathieu outlined his views in the following e-mail interview with HBS Working Knowledge senior editor Martha Lagace.Lagace: In your paper you... View Details
    Keywords: by Martha Lagace
    • Fast Answer

    Africa: research, news, analysis

    restaurants kenya). Search tips: use concise keywords.  Go to "Analysis" section for full industry reports. Also helpful: the "Consumer Lifestyles in X" reports ("Consumer Lifestyles in South Africa") and "Mobile in... View Details
    • 01 Jun 2016
    • News

    Feedback

    This pioneering effort is now a multibillion-dollar industry. —Donn Walklet (MBA 1976) via alumni.hbs.edu Community from Cuisine Re: Doug Duda (MBA 1985) Food is love, and love drives consumer behavior. As the developed world becomes... View Details
    • 01 Apr 2000
    • News

    The World at a Click

    services for leisure and small-business travelers. Consumers enjoy one-stop shopping for airline tickets, car rentals, vacation packages, hotels, and cruises, as well as a wealth of travel news and merchandise. "Preview Travel and... View Details
    Keywords: Margie Kelly

      Amadeo Peter Giannini

      Giannini set up a holding company called Transamerica and purchased banks throughout New York, Washington, Arizona, Oregon and Nevada. Giannini was a pioneer in offering consumer installment loans on real estate, used cars, and home... View Details
      Keywords: Finance