communications - Publications - Faculty & Research

01 Jan 2002
News

Egon P.S. Zehnder (MBA '56)

performances of daughter, Heidi, a professional opera singer Recommended Reading Emotional Intelligence, by Daniel Goleman "Goleman shows that integrity, the ability to communicate and influence, self-motivation, empathy, and social... View Details

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

enough data and information to do so. Plans, and the corresponding KPIs and other metrics that will empower your team to execute them, should be adjusted to address the company’s immediate needs and short-term goals, and communicated... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

01 Jun 2008
News

You Only Thought You Were Republican

communities or condos we live in need not yet be protected by armed guards — but whom are we kidding? When CEOs make 500 times what their employees make, there is an upper class. This isn’t to say all taxation is good. It’s not — and... View Details

Keywords: Andrew Tobias; national debt; Business Schools & Computer & Management Training; Educational Services; Government

24 Jan 2020
News

Clayton M. Christensen Dies at 67

importantly, Clayton had a passion for helping others be their best selves that permeated every aspect of his life. His loss will be felt deeply by many in our community and his legacy will be long-lasting.” A gifted teacher across all of... View Details

24 Feb 2020
Research & Ideas

The Hidden Vulnerabilities of Open Source Software

communicate with each other on the large-scale—particularly, the global scale—necessary to share such information.” Security of individual accounts. Of the 10 most-used software packages in the analysis, the CII team found that seven were... View Details

Keywords: by Frank Nagle and Jenny Hoffman; Computer

10 May 2020
Blog Post

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

much more flexible schedule than any job I have ever had. I have found a family here within my section and a peer community through clubs like Crimson Parents and the MoMBAs. I am excited for you to meet these inspiring MoMBA women... View Details

September 2013 (Revised August 2015)
Background Note

Leadership and Teaming

By: Ethan Bernstein

Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details

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Published Materials - Creating Emerging Markets

Markets? Why Does it Matter? By: Valeria Giacomin, G. Jones and Erica Salvaj MAY 2019 Article Strategic Management Journal Machine Learning Approaches to Facial and Text Analysis: Discovering CEO Oral Communication Styles By: Prithwiraj... View Details

01 Jun 2005
News

Power Couple

Richard Sarnoff (MBA ’87), a group president at Random House, is one forward-looking media exec who has some impressive links to the industry’s past: His great-uncle, former RCA chairman David Sarnoff, was instrumental in developing the first commercial radio station... View Details

Keywords: Arts, Entertainment; Broadcasting (except Internet); Information; News, Library, Internet, and Other Services; Information; Publishing Industries (except Internet); Information

Profile

Ignacio Lartirigoyen

executives and the board. "It gave me a lot of exposure to senior management and helped me learn how to communicate agribusiness in financial terms," he says. In 2016, he shifted once again to an Argentine agribusiness jointly... View Details

Keywords: Financial Services

01 Jun 2022
What Do You Think?

Is Stakeholder Management Facing New Headwinds?

determining their influence, developing a communication management plan, and influencing stakeholders through engagement.” One difference between shareholder and stakeholder management may be in the identification of those carrying the... View Details

Keywords: by James Heskett

19 Oct 2021
Research & Ideas

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

wiped out a lot of smaller community stores, and Dollar General is wiping out a lot of others. Gazette: Businesses are struggling to fill vacancies, with workers quitting jobs at a historic clip. Retail, a high-turnover industry even... View Details

Keywords: by Christine Pazzanese, Harvard Gazette; Retail

Profile

Mireya Iglesias Ayala

and asking the right questions. This method fosters effective communication and a deep understanding of managerial complexities. By engaging with various cases and embracing the insights of my peers, I've learned the importance of... View Details

January 2024
Case

Sprouts Farmers Market

By: Rajiv Lal, Forest L. Reinhardt and Natalie Kindred

Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation,... View Details

Keywords: Business Model; Growth and Development Strategy; Brands and Branding; Strategic Planning; Sales; Business Strategy; Expansion; Product Positioning; Marketing Strategy; Competition; Retail Industry; United States; Arizona

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2009
Working Paper

Assess, Don't Assume, Part II: Negotiating Implications of Cross-Border Differences in Decision Making, Governance, and Political Economy

By: James K. Sebenius

When facing a cross-border negotiation, the standard preparatory assessments—of the parties, their interests, their no-deal options, opportunities for and barriers to creating and claiming value, the most promising sequence and process design, etc.—should be... View Details

Keywords: Decision Making; Cross-Cultural and Cross-Border Issues; Corporate Governance; Negotiation Process; Organizational Culture; Business and Government Relations

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2009
Working Paper

Assess, Don't Assume, Part I: Etiquette and National Culture in Negotiation

By: James K. Sebenius

When facing a cross-border negotiation, the standard preparatory assessments -- of the parties, their interests, their no-deal options, opportunities for and barriers to creating and claiming value, the most promising sequence and process design, etc. -- should be... View Details

Keywords: Cross-Cultural and Cross-Border Issues; Negotiation Process; Societal Protocols; Competitive Advantage; Cooperation

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08 Feb 2017
HBS Seminar

Andrew Mao, Microsoft Research

Web

Agents of Change: The Founding of the African-American Student Union

and society at large, gradually became more welcoming to students of color." 1 Agents of Change examines the African American experience at HBS from 1915 to 1990. The exhibition focuses on the establishment and subsequent impact of AASU on the African American View Details

01 Dec 2022
News

Future Vision

Through these meetings I’ve gained a greater appreciation for how deeply people care about the School and the role they wish to see us to play in the world. I’ve also come to see how the collective efforts of this community are the... View Details

Keywords: Brian Kenny; Educational Support Services; Educational Services

21 Sep 2023
Blog Post

Hands-on Learning About Global Markets

ambassador program through trusted word-of-mouth channels (senior influencers on social media, and WhatsApp and community groups). For Laryea, who has worked around the world, the biggest takeaway was the importance of refining one’s... View Details

Publications

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Egon P.S. Zehnder (MBA '56)

The COVID Two-Step for Leaders: Protect and Pivot

You Only Thought You Were Republican

Clayton M. Christensen Dies at 67

The Hidden Vulnerabilities of Open Source Software

Let’s Hear it For the Moms – The Incredible Balancing Act of Student Mothers

Leadership and Teaming

Published Materials - Creating Emerging Markets

Power Couple

Ignacio Lartirigoyen

Is Stakeholder Management Facing New Headwinds?

Fed Up Workers and Supply Woes: What's Next for Dollar Stores?

Mireya Iglesias Ayala

Sprouts Farmers Market

Assess, Don't Assume, Part II: Negotiating Implications of Cross-Border Differences in Decision Making, Governance, and Political Economy

Assess, Don't Assume, Part I: Etiquette and National Culture in Negotiation

Andrew Mao, Microsoft Research

Agents of Change: The Founding of the African-American Student Union

Future Vision

Hands-on Learning About Global Markets