Publications

September 1999 (Revised October 2000)
Case

Eggrock Partners, LLC (A)

By: Thomas J. DeLong, Myra M. Hart and Sharon Peyus

Explores the challenges of choosing how to grow a professional services firm (PSF). Before developing a growth strategy, the partners need to agree on what business(es) the company should be in. Each of the three partners has differing views of what the company should... View Details

Keywords: Entrepreneurship; Business or Company Management; Growth and Development Strategy; Business Model; Expansion; Business Processes; Industry Structures; Customer Focus and Relationships; Employees; Partners and Partnerships; Service Industry

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28 Sep 2010
First Look

First Look: September 28, 2010

that allocates capacity efficiently. Although downstream firms have symmetric production technologies, we show that industry structure is symmetric only if capacity is sufficiently scarce. Otherwise it is asymmetric, with one large,... View Details

Keywords: Sean Silverthorne

19 May 2009
First Look

First Look: May 19, 2009

lives and the very structure and power dynamics of industries can't be managed as "silos," tucked away in corporate, university, or government research labs, in incubators, or within venture capital-funded entrepreneurial... View Details

Keywords: Martha Lagace

13 Jun 2012
HBS Case

HBS Cases: A Startup Takes On the Credit Ratings Giants

overview of the bond ratings industry, including its history, its major players, who uses ratings, and how they are used. The case concerns the strategic options facing a new entrant hoping to exploit the potential crack in the dominance of Moody's, Fitch, and S&P.... View Details

Keywords: by Maggie Starvish; Banking; Financial Services

17 Oct 2013
Research & Ideas

Reserve Bank Governor Discusses India’s Financial Opportunities

estimate how fast we were growing," he said. When an audience member asked about the future of the nation's banking system, Rajan listed five potential areas for improvement: the banking structure ("We're creating more... View Details

Keywords: by Carmen Nobel

01 Apr 1996
News

Wake-Up Call: Farewell to the American Dream?

You cite this decline as a root cause of widespread uneasiness among Americans about their future. What's gone wrong? One major structural change is that traditional mass production for a huge domestic market - the unique situation that... View Details

01 Dec 2003
News

Books

mix of oversight, decision-making, and advisory roles. “Boards are most likely to be effective,” they write, “if their structures are design-ed to suit the circumstances of their company and the role the board has elected to play.” For... View Details

Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services

March 2014 (Revised May 2014)
Teaching Note

The TELUS Share Conversion Proposal

By: Lucy White and Benjamin C. Esty

On February 21, 2013, TELUS announced a proposal to convert the firm's non-voting shares into voting shares on a one-to-one basis, thereby eliminating the firm's dual class structure. Shareholders were scheduled to vote on the proposal at the firm's annual general... View Details

February 2009 (Revised December 2009)
Case

eReading: Amazon's Kindle

By: Bharat N. Anand, Peter W. Olson Esq. and Mary Tripsas

In November 2007, Amazon introduced the Kindle, the first electronic reader with wireless functionality. The case describes the launch of the Kindle and provides information on representative players in the industry (or broader ecosystem) who are likely to be affected... View Details

Keywords: Books; Disruptive Innovation; Technological Innovation; Industry Structures; Standards; Distribution Channels; Competitive Strategy; Publishing Industry

January 2006 (Revised February 2006)
Case

Deutsche Borse and the European Markets

By: Dwight B. Crane and Monika Stachowiak

In December 2004, Deutsche Borse proposed an offer for the London Stock Exchange. Some shareholders opposed the acquisition, leading to the offer's withdrawal and replacement of management, including the CEO and board members. Written from the viewpoint of Deutsche... View Details

Keywords: Mergers and Acquisitions; Strategy; Governing and Advisory Boards; Capital Structure; Stocks; Valuation; Corporate Governance; Price; Change Management; Commercialization; Financial Services Industry; Europe

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July 2009 (Revised January 2014)
Case

Sustainability at Millipore

By: Michael W. Toffel and Katharine Lee

This case describes Millipore Corporation's approach to becoming a more environmentally sustainable company. As he prepared for his quarterly meeting with the CEO, the Director of Sustainability needed to develop positions on several issues. Tactically, he needed to... View Details

Keywords: Investment; Corporate Disclosure; Operations; Corporate Social Responsibility and Impact; Organizational Structure; Natural Environment; Environmental Sustainability; Pollutants

September 2024
Case

The Health Equity Accelerator at Boston Medical Center

By: Susanna Gallani, Mary Witkowski and Katie Sonnefeldt

This case describes how Boston Medical Center, a hospital and safety net organization, changed its strategic approach to health equity after realizing that previous efforts were not sufficient to address the health disparities among their patients. In 2021, the Health... View Details

Keywords: Health Care and Treatment; Health Disorders; Innovation and Management; Innovation Leadership; Innovation Strategy; Adaptation; Business Strategy; Mission and Purpose; Decisions; Organizational Change and Adaptation; Organizational Structure; Diversity; Race; Ethnicity; Urban Scope; Local Range; Equality and Inequality; Health Industry; Boston