Publications

November 2006
Exercise

Sell Yourself!

By: Thomas J. Steenburgh and Michael I. Norton

Helps students develop an effective sales pitch for their greatest asset--themselves. Also, broadens their understanding of how salespeople sell products and services. Before class, students are asked to interview a potential employer and to develop a preliminary sales... View Details

Keywords: Marketing; Sales; Product; Service Operations; Interpersonal Communication; Personal Development and Career

June 2001 (Revised May 2002)
Case

Tradeoffs: Juggling Careers in Professional Services Firms with Private Life

By: Thomas J. DeLong, Ashish Nanda, Scot Landry and Scott M O'Neil

Balancing professional and private lives continues to challenge single and committed partners alike. Professionals are expected to work long hours. It is simply part of the ethos of professional service firms. This case focuses on the lives of three couples connected... View Details

Keywords: Work-Life Balance; Family and Family Relationships; Problems and Challenges; Service Industry

September 1989 (Revised August 1990)
Case

Don Burr

By: Shoshana Zuboff

Traces the career development of People Express founder Don Burr. Shows how an individual's evolving set of needs and values influences career choices and how each successive working environment meets these needs or spurs the individual to move on. Concludes as Burr is... View Details

Keywords: Values and Beliefs; Working Conditions; Personal Development and Career; Human Needs

24 May 2016
News

Advice for This Year's Graduates

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Information

November 2009 (Revised March 2011)
Case

New York Life and Immediate Annuities

By: Julio J. Rotemberg and John T. Gourville

By positioning Immediate Annuities as "guaranteed lifetime income," New York Life has built itself a $1.4 billion per year business by 2009. However, to make Immediate Annuities a mainstream financial product for retirees, New York Life must understand why many... View Details

Keywords: Insurance; Personal Finance; Product Marketing; Consumer Behavior; Retirement; Salesforce Management; Insurance Industry

25 Jun 2001
Lessons from the Classroom

Machiavelli, Morals, and You

Stevens — we never learn his first name—set out early in life to become a great butler, one of the very best. He didn't want to get rich at it. He didn't care for fancy clothes. What Stevens wanted more than anything, according to HBS professor Joseph L. Badaracco,... View Details

Keywords: by Martha Lagace

November 27, 2023
Article

How James Mwangi Worked to Democratize Banking Across Africa

By: Ranjay Gulati

Keywords: Personal Development and Career; Moral Sensibility; Decisions; Financial Services Industry

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November 2023
Article

Knowledge About the Source of Emotion Predicts Emotion-Regulation Attempts, Strategies, and Perceived Emotion-Regulation Success

By: Yael Millgram, Matthew K. Nock, David D. Bailey and Amit Goldenberg

People’s ability to regulate emotions is crucial to healthy emotional functioning. One overlooked aspect in emotion-regulation research is that knowledge about the source of emotions can vary across situations and individuals, which could impact people’s ability to... View Details

Keywords: Emotions; Personal Characteristics; Well-being

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Forthcoming
Article

Second Chance: Life with Less Student Debt

By: Marco Di Maggio, Ankit Kalda and Vincent Yao

This paper examines the effect of student debt relief on individual credit and labor market outcomes. We exploit an episode of plausibly random debt discharge due to the loss of paperwork for thousands of borrowers to examine the effects of private student debt relief... View Details

Keywords: Student Debt; Private Student Loans; Legal Settlement; Mobility; Debt Collection; Debt Relief; Personal Finance; Borrowing and Debt; Outcome or Result

SSRN

26 Feb 2015 - 28 Feb 2015
Conference Presentation

Is That All There Is to Happiness?

By: J. Phillips, C. Mott, Julian De Freitas, J. Gruber and J. Knobe

Happiness researchers have started to converge on a conception of happiness that involves some combination of high positive affect, low negative affect, and high life satisfaction. We present three studies which demonstrate that the ordinary understanding... View Details

Keywords: Moral Sensibility; Happiness; Personal Characteristics

March 2018
Supplement

McKinsey & Company: Early Career Choices (B)

By: Prithwiraj Choudhury, Carin-Isabel Knoop and Nathaniel Schwalb

The (B) case outlines the choices made by the associates in real life and the consequences of such choices. View Details

Keywords: Early Career Experiences; Career Progression; Experiences; Personal Development and Career; Decisions; Outcome or Result; Consulting Industry

March 2018
Case

McKinsey & Company: Early Career Choices (A)

By: Prithwiraj Choudhury, Carin-Isabel Knoop and Nathaniel Schwalb

This case profiles the early career choices faced by three McKinsey associates. The (A) case profiles the dilemma faced by each individual and sets up the class discussion. View Details

Keywords: Early Career Experiences; Career Progression; Experiences; Personal Development and Career; Decision Choices and Conditions; Consulting Industry

2016
Working Paper

Henry A. Kissinger as Negotiator: Background and Key Accomplishments

By: James K. Sebenius, Laurence A. Green and Eugene B. Kogan

Following a brief summary of Henry A. Kissinger’s career, this paper describes six of his most pivotal negotiations: the historic establishment of U.S. diplomatic relations with the People’s Republic of China, the easing of geopolitical tension with the Soviet Union,... View Details

Keywords: Kissinger; Bargaining; Diplomacy; Multiparty Negotiations; Dispute Resolution; Mediation; Coercive Diplomacy; Negotiation; International Relations; Personal Development and Career; United States

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1988
Chapter

Promoting Career-Enhancing Relationships in Organization: The Role of the Human Resource Professional

By: D. A. Thomas and Kathy E. Kram

Keywords: Personal Development and Career; Employee Relationship Management

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March 2008 (Revised June 2009)
Compilation

"Doer's Profile" Bill Gates (William H.) (1955 - )

By: Howard H. Stevenson and Shirley M. Spence

Profile of Bill Gates designed to facilitate a discussion of the nature of enduring success. Includes both biographical data and excerpts from autobiographical records. View Details

Keywords: Business Ventures; Personal Development and Career; Success; Computer Industry; Information Technology Industry