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  • All HBS Web  (6,874)
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  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

Huber returned to the company after graduation. He was running the commercial activities at the company's locomotive division when, in 1995, GM's vice chairman Harry Pearce asked him to head up a new initiative called Project Beacon. The... View Details
Keywords: by Carmen Nobel; Auto
  • 01 Feb 2008
  • What Do You Think?

How Sustainable Is Sustainability in a For-Profit Organization?

given the issue new visibility alongside Al Gore's Nobel Peace Prize. At the same time, it raised some eyebrows among investment analysts who asked what sustainability has to do with Google's core business of making the world's... View Details
Keywords: by Jim Heskett
  • 05 Aug 2002
  • Research & Ideas

Five questions for Regina E. Herzlinger

the sick. The resulting competition for consumers with differentiated products will control costs by increasing quality of care—e.g., integrated teams for congestive heart failure have reduced costs by $8,000 per year per enrollee. This... View Details
Keywords: by Martha Lagace
  • 03 Oct 2005
  • What Do You Think?

What’s the Future of Globally Organized Labor?

will emerge new kinds of collective actions that will address the contemporary issues of multinational workforces and globalized networks of trade and commerce." These comments raise several questions: Just what View Details
Keywords: by James Heskett
  • 21 Jul 2009
  • First Look

First Look: July 21

  Cases & Course MaterialsAnalyzing New Venture Opportunities Harvard Business School Note 809-163 The note describes a systematic process for framing and researching the issues that should be analyzed in the course of considering a... View Details
Keywords: Martha Lagace
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

cannot get out of health care, no matter what kind of health insurance system is put in place. They bear the cost of poor health in the form of sick days, absenteeism, reduced productivity at work, and early retirements of skilled... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • 13 May 2019
  • Research & Ideas

The Unexpected Way Whistleblowers Reduce Government Fraud

Whistleblower complaints against federal contractors can help government agencies drive better deals with those companies—even when the allegations turn out to be unsubstantiated, according to new research. Under the burden of a... View Details
Keywords: by Kristen Senz; Service; Construction
  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

organizations are taking advantage of "e-commerce," an entirely new distribution channel. EE: Can you give some examples of these cases? Nolan: We've recently put together a series of cases on Cisco Systems, Inc., perhaps the... View Details
Keywords: by Staff
  • 21 Apr 2020
  • Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

complications (surging waves) arise. In the Agile environment, the purpose of rapid development is to produce a minimal workable product at the end of each delivery cycle, or "sprint." This short runway approach allows a team to... View Details
Keywords: by Euvin Naidoo
  • 19 Oct 2011
  • Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 06 Nov 2017
  • Research Event

Who is Responsible for the Future of Cities?

Ojomo said, adding that the company now grosses $1 billion per year and employs thousands of local citizens. Macomber summarized the key takeaway of this example: The infrastructure wasn’t built ahead of time in hopes of attracting new... View Details
Keywords: by Carmen Nobel
  • 11 May 2011
  • Research & Ideas

Building a Better Board

out a report card, but also to help make a good CEO a great CEO.” Corporations can mitigate this issue in a couple of ways, he says. For starters, they can hire an outside recruiter to enlist new board members, so that the board includes... View Details
Keywords: by Carmen Nobel
  • 28 Jul 2006
  • Research & Ideas

Meeting China’s Need for Management Education

practices in management education. "Overall, we were delighted to see the impact that PCMPCL is having in the area and on these leading schools of business," Wheelwright says. Report: Q: What general advice would you give our readers who either do business in... View Details
Keywords: by Sean Silverthorne; Education
  • 08 May 2006
  • Research & Ideas

The Cost of Cutting in Line

show, for example, that companies must not try to buy local approval if they plan to open a new facility that the local community does not welcome. If Wal-Mart plans to open a new store and the town does not... View Details
Keywords: by Sean Silverthorne
  • 06 May 2002
  • Research & Ideas

Profits for Nonprofits: Earning Your Own Way

expressing them. It's really pretty exciting. It brings new perspectives and lessons we wouldn't otherwise get." Buy-in At The Top Several factors make it clear whether a profit-driven entity will succeed or flop, said Alfred Wise,... View Details
Keywords: by Martha Lagace
  • 05 Jul 2017
  • What Do You Think?

Can Innovation Save Us From Ourselves?

tolerable level?” Ramji commented, “(I) think it is human vanity with some highly optimistic predictions ” Other comments took on an even darker tone. MichaelA wrote, “Homo Deus brings round the basis on which Humanism was first expounded. The concept is not View Details
Keywords: by James Heskett; Technology
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

important general themes: (1) Assessing alternative growth strategies. When should one pursue "more of the same" business vs. offering another product vs. looking for new customers? When is it... View Details
Keywords: Martha Lagace
  • 02 Mar 2020
  • What Do You Think?

Are Candor, Humility, and Trust Making a Comeback?

authors caution that results would undoubtedly differ from one group of customers and one product or service to another.] It brings to mind marketing campaigns in the United States for Progressive’s insurance products, in which the... View Details
Keywords: by James Heskett
  • 15 Apr 2013
  • Research & Ideas

Solving the Search vs. Display Advertising Quandary

should be spending more money on search ads.” The most measurable form of online advertising are search ads—ads linked with results from search queries—which can translate directly into clicks and purchases by placing a product before... View Details
Keywords: by Michael Blanding; Advertising
  • 16 Jul 2024
  • Research & Ideas

Weighing Digital Tradeoffs in Private Equity

When private equity (PE) firms buy a company, they typically follow a standard playbook to create value—streamlining operations, restructuring debt, changing management, and cutting costs. However, as digital technologies and artificial intelligence allow companies to... View Details
Keywords: by Michael Blanding; Financial Services
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