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    Managing Know-How

    For many firms, the ability to create, organize, and disseminate know-how is a key factor in their ability to succeed. But should all companies engage in formal knowledge management? If not, which companies derive most value from a formal knowledge system?... View Details

    • Program

    Senior Executive Leadership Program—China

    least four weeks before the program start date. You may use our online form or download an application. HBS maintains all application information in strict confidentiality. We acknowledge receipt of applications via email. In the unlikely... View Details
    • 08 Feb 2007
    • Working Paper Summaries

    Managing Know-How

    Keywords: by Deishin Lee & Eric Van den Steen
    • Research Summary

    Internalizing Global Value Chains: A Firm-Level Analysis

    By: Laura Alfaro
    In recent decades, advances in information and communication technology and falling trade barriers have led firms to retain within their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the... View Details
    • April 2019
    • Article

    Internalizing Global Value Chains: A Firm-Level Analysis

    By: Laura Alfaro, Pol Antràs, Davin Chor and Paola Conconi
    In recent decades, advances in information and communication technology and falling trade barriers have led firms to retain within their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the... View Details
    Keywords: Global Value Chains; Sequential Production; Incomplete Contracts; Demand and Consumers; Customer Value and Value Chain; Globalization
    Related
    • October 2016 (Revised December 2016)
    • Module Note

    Strategy Execution Module 6: Evaluating Strategic Profit Performance

    By: Robert Simons
    This module reading demonstrates how to calculate and analyze the profit generated by different business strategies. Formulas and examples are provided to calculate profit generated by changes in market share, revenue growth, efficiency improvements, and support costs.... View Details
    Keywords: Management Control Systems; Implementing Strategy; Execution; Evaluating Business Performance; Profitability Analysis; Variance Analysis; Measuring Effectiveness; Measuring Efficiency; Activity-Based Costing; Flexible Budget; Accounting; Strategy
    Related
    • Article

    Overcoming the Outcome Bias: Making Intentions Matter

    By: Ovul Sezer, Ting Zhang, Francesca Gino and Max Bazerman
    People often make the well-documented mistake of paying too much attention to the outcomes of others’ actions while neglecting information about the original intentions leading to those outcomes. In five experiments, we examine interventions aimed at reducing this... View Details
    Keywords: Outcome Bias; Intentions; Joint Evaluation; Judgment; Separate Evaluation; Goals and Objectives; Prejudice and Bias; Judgments; Performance Evaluation; Outcome or Result
    Related
    • 2017
    • Working Paper

    Internalizing Global Value Chains: A Firm-Level Analysis

    By: Laura Alfaro, Pol Antràs, Davin Chor and Paola Conconi
    In recent decades, advances in information and communication technology and falling trade barriers have led firms to retain within their boundaries and in their domestic economies only a subset of their production stages. A key decision facing firms worldwide is the... View Details
    Keywords: Global Value Chains; Sequential Production; Incomplete Contracts; Demand and Consumers; Customer Value and Value Chain; Globalization
    Related
    • 14 May 2019
    • HBS Seminar

    Patti Williams, Wharton, University of Pennsylvania

    • February 2012
    • Article

    Americans Do IT Better: US Multinationals and the Productivity Miracle

    By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
    US productivity growth accelerated after 1995 (unlike Europe's), particularly in sectors that intensively use information technologies (IT). Using two new micro panel datasets we show that US multinationals operating in Europe also experienced a "productivity miracle."... View Details
    Keywords: IT Productivity; American IT Productivity; Information Technology; Performance Productivity; Multinational Firms and Management; Management Practices and Processes; United States; Europe
    Related

      David B. Yoffie

      Professor David B. Yoffie is a Baker Foundation Professor and the Max and Doris Starr Professor of International Business Administration, Emeritus at Harvard Business School. A member of the HBS faculty since 1981, Professor Yoffie received his... View Details

      Keywords: information; information; information; information; information; information; information; information; information; information; information; information; information
      • 2016
      • Book

      Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business

      By: John A. Quelch
      The public health footprint associated with corporate behavior has come under increased scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare.

      Consumers, Corporations, and Public... View Details
      Keywords: Consumer; Corporate Culture; Public Health; Consumer Behavior; Marketing Strategy; Corporate Strategy; Health; Innovation and Invention; Innovation and Management; Supply Chain Management; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Information Industry; Asia; Oceania; North and Central America; Middle East; Latin America; Europe
      Related
      • 2009
      • Other Unpublished Work

      The Pecora Hearings

      By: David Moss, Cole Bolton and Eugene Kintgen

      In 1932, in the depths of the Great Depression, the Senate Banking Committee began a much-publicized investigation of the nation's financial sector. The hearings, which came to be known as the Pecora hearings after the Banking Committee's lead counsel Ferdinand... View Details

      Keywords: Financial History; Financial Crisis; Financial Markets; Governing Rules, Regulations, and Reforms; Government Legislation; Laws and Statutes; Business and Government Relations; Financial Services Industry
      Related
      • March 2012 (Revised September 2012)
      • Case

      INRIX

      By: Lynda M. Applegate and Ryan Johnson
      Since its founding in 2004, INRIX, a leading global provider of traffic information and driver services, had received four rounds of financing from leading venture capital (VC) firms and by 2012 had been cash flow positive for the past six quarters. Its founder, Bryan... View Details
      Keywords: Entrepreneurship; Leadership; Business Growth and Maturation; Business Exit or Shutdown; Business Startups; Organizational Structure; Mobile and Wireless Technology; Competitive Strategy; Information Technology Industry; Information Technology Industry; Washington (state, US)
      Related
      • Research Summary

      Sell-Side Analysts and Corporate Spinoffs

      This study investigates the information content and accuracy of analyst reports written about companies that are about to undertake equity spinoffs.  This research is among the first to provide a detailed look at the extent to which analysts evaluate upcoming... View Details
      • December 2017 (Revised January 2020)
      • Supplement

      The Campbell Home (B)

      By: Leslie K. John and Matthew G. Preble
      Email mking@hbs.edu for a courtesy copy.

      Campbell siblings Thomas and Sally are faced with selling their childhood home. They need to make several difficult consequential decisions, all the while navigating their... View Details
      Keywords: Negotiation; Negotiation Process; Strategy
      Related
      • 16 Mar 2017
      • News

      Three Harvard Experts Explain How Economics Can Shape Precision Medicines

      • June 2006 (Revised September 2006)
      • Case

      Tech Data Corporation

      Tech Data is a global supplier of logistics management services and one of the world's largest distributors of information technology equipment. Operational execution is key for the company, which has gross margins in the 5% range. At the end of 2005, the company had... View Details
      Keywords: Competition; Information Infrastructure; Operations; Growth and Development Strategy
      Related
      • Web

      Organizational Behavior - Faculty & Research

      Organizational Behavior Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students 2016 Distinguished Scholar Award Organization Development & Change Division, Academy of Management By: Michael Tushman More View Details

        Iavor I. Bojinov

        Iavor Bojinov is an Associate Professor of Business Administration at Harvard Business School. He is the co-PI of the AI and Data Science Operations Lab and a faculty affiliate in the Department of Statistics at Harvard University and the Harvard Data Science... View Details