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Show Results For
- All HBS Web
(6,466)
- People (3)
- News (1,338)
- Research (4,153)
- Events (16)
- Multimedia (81)
- Faculty Publications (2,914)
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- 23 Oct 2006
- Research & Ideas
Will the “Long Tail” Work for Hollywood?
won't incur costs for less popular videos until a customer actually purchases the title. They can produce a copy on demand, doing away with the need to store inventory in the warehouse that may or may not sell. Life In The Tail Elberse... View Details
- 28 Aug 2006
- Research & Ideas
Online Match-Making with Virtual Dates
missing." What's missing is that subtle, essential information that emerges when you actually meet someone. Enter Virtual Dates, the solution they propose to improve online dating services. Making The Connection Here's how it works: After two dating-service View Details
- 16 Feb 2004
- Research & Ideas
HBS Center Focuses on Europe
growth decisions facing Direvo, a young German biotech firm, when one of their partners suddenly wants to become an investor and the company expands both its customer and investor base in Europe and not just in Germany. Still a relatively... View Details
Keywords: by Cynthia Churchwell
- 12 Oct 1999
- Research & Ideas
Building Bridges: New Dimensions in Negotiation
Kennecott also arranged for an Export-Import Bank loan plus U.S. political risk insurance. The mine's output would then be sold to North American and European industrial customers under long-term supply contracts, with collection rights... View Details
Keywords: by Anita M. Harris
- 09 May 2018
- Research & Ideas
A Simple Way for Restaurant Inspectors to Improve Food Safety
that may bias our decisions, and we should proactively change the system so that we naturally make better decisions.” Related Reading: Regulators Ease Up on Companies Generating Political Benefits Food Safety Economics: The Cost of a Sick View Details
- 20 Jul 2016
- Research & Ideas
Airplane Design Brings Out the Class Warfare in Us All
people witness the luxury, they might want to upgrade, benefiting the cruise line,” he adds. “But it might also lead lower-fare customers to be more disgruntled and unhappy with their current experience. For an airline or cruise line,... View Details
- 09 Sep 2009
- First Look
First Look: September 9
Purchase this case: http://cb.hbsp.harvard.edu/cb/product/609041-PDF-ENG Jones Lang LaSalle: Reorganizing around the Customer Harvard Business School Case 410-007 Peter Roberts, CEO of Jones, Lang, LaSalle (JLL) Americas division, has... View Details
Keywords: Martha Lagace
- 11 Mar 2001
- Research & Ideas
Evolving for Success [Part Two]
company. While they needed some independence and autonomy to get started, the problem is that an Arrow customer is just as likely to use the Web one day and a sales rep the next, yet wants to know that he or she is in the same system with... View Details
Keywords: by Staff
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
to offline media, which made attribution modeling more difficult. Decisions pertaining to product extensions, channel expansion beyond DTC e-commerce, and geographic expansion were also on the table to prove that Hubble's customer value... View Details
Keywords: Dina Gerdeman
- 11 Oct 2016
- First Look
October 11, 2016
this section. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/117104-PDF-ENG Harvard Business School Case 817-038 Collage.com: Scaling a Distributed Organization Kevin Borders and Joe Golden, co-founders and co-CEOs of Collage.com, must decide how to grow... View Details
Keywords: Sean Silverthorne
- 08 May 2012
- First Look
First Look: May 8
consolidated and centralized all key functions, while their "My Macy's" initiative focused on customizing the offerings of individual stores to local markets. By 2011, Macy's had many advantages, including an energized, highly... View Details
Keywords: Carmen Nobel
- 27 Jan 2009
- First Look
First Look: January 27, 2009
differences between the preferences people anticipate they will have over a series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the film rental and return patterns of a sample of online... View Details
Keywords: Martha Lagace
- 02 Feb 2016
- First Look
February 2, 2016
products, including SVAR, a spoken-English evaluation; Automata, a programming skills evaluator; a customer service test; and TESLA, a suite of products that assessed and provided certification for vocational skills. The company had... View Details
Keywords: Sean Silverthorne
- 24 Jun 2014
- First Look
First Look: June 24
terms that require prepayment. During the recent crisis, the exporter was more likely to demand cash in advance terms when transacting with new customers, and customers that traded on cash in advance and letter of credit terms prior to... View Details
Keywords: Sean Silverthorne
- 24 Sep 2013
- First Look
First Look: September 24
excitement and uncertainty of entrepreneurial life. The case also details the innovative marketing the company created to expand its customer base, the means it devised to cultivate and maintain customer... View Details
Keywords: Sean Silverthorne
- 07 Jul 2009
- First Look
First Look: July 7
Problems with the contracted supply of natural gas and the volatility of oil prices, coupled with regulatory changes made by the government, force Colbun to revise its business strategy and its sourcing mix. New legislation will replace historically regulated... View Details
Keywords: Martha Lagace
- 24 Aug 2010
- First Look
First Look: August 24
opportunity to enter the market via new automotive market entrants in China that had comparatively fewer capabilities and were willing to purchase major subsystems. Yet the company faced a dilemma—a major customer wanted Delta to transfer... View Details
Keywords: Sean Silverthorne
- 09 Mar 2009
- Research & Ideas
How to Revive Health-Care Innovation
application by application, customer by customer, disease by disease. [ ] Nucor cut its teeth on concrete reinforcing bars, not the sheet steel that fed Ford. Cisco deployed its switches to route data, not voice—because data didn't care... View Details
- 24 Apr 2007
- First Look
First Look: April 24, 2007
personal example of these synergistic relationships and discusses boundary issues associated with these faculty/firm collaborations. Executive education in general, and custom programs in particular, may be an underleveraged vehicle in... View Details
Keywords: Sean Silverthorne
- 31 Mar 2009
- First Look
First Look: March 31, 2009
This study empirically examines firms' post-merger behavior using an institutional theory framework. While mergers can serve as a strategic tool for firms to reconfigure their product and customer mix, differences in institutional... View Details
Keywords: Martha Lagace