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  • 23 Jul 2014
  • Lessons from the Classroom

Innovation Is Magic. Really

personality, psychological insights, and talented hands can create wonderful effects that amaze an audience. It's just as much about the hard, creative work Randal puts in to continuously improve his art. “Organizations can do a wonderful... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 16 Oct 2012
  • First Look

First Look: October 16

Specifically, products tend to "mirror" the architectures of the organizations in which they are developed. This dynamic occurs because the organization's governance structures, problem solving routines, and communication patterns constrain the View Details
Keywords: Sean Silverthorne
  • 17 Mar 2015
  • Research & Ideas

Where Did My Shopping Mall Go?

changes on jobs, tax base, and blight as you lose thousands and thousands of stores around the country?” Q: Are some malls still working well? Alvarez: Some you see succeeding are experience-based malls, ones that have restaurants, movie... View Details
Keywords: by Sean Silverthorne; Retail
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

their entrances more visible as people walked into a branch, the bank was able to substantially improve consumer acceptance. Lesson 4: Recognize That Customers' Response To Technology Varies. It is very difficult to create one customer interface that View Details
Keywords: by Raymond Burke; Retail
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

political—should always marshal as much credibility and goodwill as possible in anticipation of having to deal with the unanticipated. Joseph Fuller (@JosephBFuller) is a Professor of Management Practice in General Management and co-leads the School’s Managing the... View Details
Keywords: by Dina Gerdeman
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

than already-mixed concrete delivered by trucks. A more significant finding was that do-it-yourself projects have a special significance for this demographic. Building projects, the team learned, provided more than the functional benefits of extra living View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

service centers, which are primarily owned by physicians. Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration. Amy C. Edmonson: New ways to balance prevention and sick care Those on the front lines of COVID care, View Details
Keywords: by Danielle Kost
  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

Abstract—Understanding why employees go the extra mile at work is a key problem for many organizations. We conduct a field experiment at a medical organization to study motivations for employees to submit project proposals for... View Details
Keywords: Dina Gerdeman
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

concept. Built with authentic interiors and fixtures imported from Japan, the restaurants featured a working chef at every table, flamboyantly preparing and grilling familiar American foods such as shrimp, beef, and chicken ("No... View Details
Keywords: by Garry Emmons
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=49214   Working Papers Lifting the Veil: The Benefits of Cost Transparency By: Mohan, Bhavya, Ryan W. Buell, and Leslie K. John Abstract— A firm's costs are typically tightly guarded secrets.... View Details
Keywords: Sean Silverthorne
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

(Editor's note: This is the last in a series of four articles based on a Harvard Business School working paper by Karen Mills that analyzes the current state of availability of bank capital for small business.) Banks are the principal... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

of the ways in which ideas, images, and other forms of organizational content pass between leaders and employees, or from one employee (or group of employees) to another. It occupies roughly the same space that "corporate communication"... View Details
Keywords: Re: Boris Groysberg
  • 09 Jan 2006
  • Research & Ideas

What Really Drives Your Strategy?

Strategy, published by Oxford University Press. Contributors to the book include Harvard Business School's Clayton M. Christensen, Walter Kuemmerle, and Thomas R. Eisenmann, as well as nine other scholars. Bower and Gilbert recently sat down with HBS View Details
Keywords: by Martha Lagace
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

  Working PapersPlatform Rules: Multi-Sided Platforms as Regulators Authors:Kevin J. Boudreau and Andrei Hagiu Abstract This paper provides a basic conceptual framework for interpreting non-price instruments used by multi-sided platforms... View Details
Keywords: Martha Lagace
  • 12 May 2009
  • First Look

First Look: May 12, 2009

  Working PapersDishonest Deed, Clear Conscience: Self-Preservation through Moral Disengagement and Motivated Forgetting (revised) Authors:Lisa Lixin Shu, Francesca Gino, and Max H. Bazerman Abstract People routinely engage in dishonest... View Details
Keywords: Martha Lagace
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

phrase that has been defined as a "state of rational apprehension that does not result in appropriate action." In her brilliant study of the disastrous decision to launch the space shuttle Challenger in 1986, sociologist Diane Vaughan... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

Working Papers An Investigation of Earnings Management through Marketing Actions (revised) Authors: Craig J. Chapman and Thomas J. Steenburgh Abstract Prior research hypothesizes managers use "real actions," including the... View Details
Keywords: Martha Lagace
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

  Working PapersWellsprings of Creation: Perturbation and the Paradox of the Highly Disciplined Organization Authors:David James Brunner, Bradley R. Staats, Michael L. Tushman, and David M. Upton Abstract Organizations face simultaneous... View Details
Keywords: Martha Lagace
  • 24 Apr 2020
  • Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

found no takers given injury concerns, their high asking price, and the supply of quality quarterbacks on the market. Given that cutting Newton would free up $19 million in space in salary cap terms and would cost the Panthers only $2... View Details
Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

2018 Columbia Studies in the History of U.S. Capitalism American Capitalism: New Histories By: Beckert, Sven, and Christine Desan, eds. Abstract—The United States has long epitomized capitalism. From its enterprising shopkeepers, wildcat banks, violent slave... View Details
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