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Show Results For
- All HBS Web
(1,014)
- News (238)
- Research (617)
- Events (5)
- Multimedia (21)
- Faculty Publications (297)
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- 06 Dec 2017
- What Do You Think?
Is It Time To Break Up Amazon, Apple, Facebook, or Google?
strong-arm suppliers and competitors As long as Amazon, Facebook, Google and Apple operate transparently and legally, I don’t think we need to worry. The speed with which innovation occurs and expands will almost certainly see competitors... View Details
- 26 Jun 2017
- Research & Ideas
How Cellophane Changed the Way We Shop for Food
spoil. Also vital to the adoption of self-service retailing: the invention of cellophane, and continual improvements to the product. As it turned out, the evolution of self-service retailing in the United States was directly tied to the evolution of View Details
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
“Every platform should be thinking about this issue,” says Luca. “Every platform needs to be tracking for bias. Every platform needs to be transparent about when and where it's occurring and transparent... View Details
- 29 Jan 2021
- Op-Ed
How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics
majority and laggards. While instilling confidence is important, it’s equally important to be clear about how and where to get vaccinated and the convenience of the process. Simplicity and transparency in the enrollment process is... View Details
- 17 Aug 2021
- Research & Ideas
Can Autonomous Vehicles Drive with Common Sense?
crossing a solid white line in order to maintain the flow of traffic. Transparency will build trust Ultimately, getting to commonsense AVs will involve more of a gradual process than a single testing event. Even after an AV is deployed,... View Details
- 24 Feb 2020
- Research & Ideas
The Hidden Vulnerabilities of Open Source Software
an inventory of the most important shared software and potential vulnerabilities and is the first step to understand more about these projects so that we can create tools and standards that result in trust and transparency in software.”... View Details
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
results. Other Interesting Points Expansion of earnings multiple. Companies usually focus on increasing their market capitalization by growing earnings. However, a result of transparency and sound governance can be the creation of... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- February 2022 (Revised January 2024)
- Supplement
Winning Business at Russell Reynolds (C)
By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
actually removed AI from their marketing and sales messages. While it might not make sense to lead with AI, there’s value in weaving it through the product presentation, especially when it comes to transparency and explaining the... View Details
Keywords: by Rocio Wu
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
them, do them differently, and supplement them with other activities that I discuss in the book. Also, required competencies are changing. Omnichannel buying makes the selling company more transparent to customers, who can “touch” that... View Details
Keywords: by Kristen Senz
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
percent discount, it is not a matter of if but when the category economics will shift. “Can you be an office supply store if you do not sell paper?” With technology making both pricing and assortment choices transparent for the consumer,... View Details
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
decisions with a friend. For organizations, greater transparency and fewer silos, among other things, can help (as opposed to such things as signing codes of conduct or undergoing training in ethics). How do we address these problems? Do... View Details
Keywords: by Jim Heskett
- March 2022
- Supplement
Winning Business at Russell Reynolds (B)
By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
Bernstein, Ethan, and Cara Mazzucco. "Winning Business at Russell Reynolds (B)." Harvard Business School Supplement 422-046, March 2022.
- January 2024
- Supplement
Winning Business at Russell Reynolds
By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
Bernstein, Ethan, and Cara Mazzucco. "Winning Business at Russell Reynolds." Harvard Business School Multimedia/Video Supplement 424-704, January 2024.
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
Performance assessment. Educate managers about gender biases that can influence evaluation decisions. Assess the criteria managers use to rate performance, and eliminate ambiguous, vague, and malleable standards. Promotion and compensation. Set clear and View Details
Keywords: by Kristen Senz
- 06 May 2019
- Research & Ideas
Consumers Blame Business for Global Health Problems. Can Business Become the Solution?
measures. The Global Reporting Initiative captures ESG information from over 80 percent of the world’s largest corporations. Every company wants to be known as a good global citizen, and ESG reporting helps by demonstrating transparency... View Details
- 12 Oct 2016
- Research & Ideas
Break the Rules of How Business is Done
of our team. I imagine neither the window extension or transparency tactics were very time consuming or distracting to implement (well, perhaps the former took some selling to their investors!), but they certainly make this company stand... View Details
Keywords: by Julia B. Austin
- 08 Jul 2002
- What Do You Think?
Have We Carried the Concept of Alignment Too Far?
restoring common sense to compensation schemes and holding officers and directors responsible for their actions. All of which implies greater transparency in information, education for non-officer directors, and stiffer penalties for... View Details
Keywords: by James Heskett
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
aligned and trained to handle crisis communication effectively and manage public relations under pressure. Process: Develop a well-defined communication plan that includes benchmarks and standards for timely and transparent outreach... View Details
Keywords: by Hise Gibson and Anita Lynch
- 29 Mar 2016
- First Look
March 29, 2016
institution’s patient portal. Conclusions. As healthcare costs continue to rise in the United States and around the world, a value-based approach with explicit, transparently reported patient outcomes will not only create opportunities... View Details
Keywords: Sean Silverthorne