restaurants - Publications - Faculty & Research

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

Ray A. Goldberg

A native of North Dakota, Dr. Goldberg received his A.B. from Harvard University in 1948, his MBA from the Harvard Graduate School of Business Administration in 1950 and his Ph.D. in Agricultural Economics from the University of Minnesota in 1952.

... View Details

Keywords: restaurant; restaurant; restaurant; restaurant; restaurant; restaurant; restaurant; restaurant; restaurant; restaurant; restaurant; restaurant; restaurant; restaurant; restaurant; restaurant; restaurant

07 Jul 2021
Book

Good News for Disgraced Companies: You Can Regain Trust

take this seriously, it can be done." “Michelin wasn’t just being collaborative for the sake of being collaborative,” Sucher and Gupta write. “Its instincts were excellent.” Michelin is once again known for its restaurant ratings and... View Details

Keywords: by Lane Lambert

22 Aug 2005
Research & Ideas

Restoring a Global Economy, 1950–1980

quasi-capitalist economy—were isolated from the world economy. On the other hand, new types of firms expanded abroad. These included management consultants, which transferred knowledge across borders, and fast food restaurants and hotels,... View Details

Keywords: by Geoffrey Jones

June 2017 (Revised December 2017)
Case

CJ E&M: KCON Goes Global

By: Elie Ofek and Michael Norris

In January of 2017, CJ Entertainment & Media (E&M) proudly announced that it will be holding its first ever KCON in Mexico City just two months later. CJ Group Chairman Jay Lee and Vice Chairwoman Miky Lee are pleased at the progress that KCON, a Korean-oriented music... View Details

Keywords: Music Entertainment; Cultural Entrepreneurship; Growth and Development Strategy; Food; Music Industry; Entertainment and Recreation Industry; Food and Beverage Industry

Citation

Educators

Purchase

22 Nov 2023
News

So You Want to Join a Startup

regional franchise of a fast-growing restaurant promotion company, was ultimately successful, named to the Inc 500 list of fastest growing private US companies, and launching Bessalel's 30-year career as an entrepreneur and investor.... View Details

23 May 2018
Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

The High Line redevelopment in winter, New York City. sx70 A new study of gentrification shows that the addition of a coffee shop or restaurant in your neighborhood could be an early indicator that housing prices are about to spike. The... View Details

Keywords: by Dina Gerdeman

29 Oct 2012
Research & Ideas

Are You Paying a Tip--or a Bribe?

corruption does exist in the United States, where consumers regularly tip restaurant wait staff, taxi drivers, hairdressers and others, Torfason says. "Richer countries tend to have less corruption than poorer countries," he... View Details

Keywords: by Dina Gerdeman

07 Mar 2016
Blog Post

Living Off Campus at HBS

seem pretty nice and are super close. What’s the biggest benefit to living off campus? Cameron: Off campus you have more privacy, it’s easier for partners working in Boston, you can find larger apartments, and it’s closer to restaurants... View Details

20 May 2024
Blog Post

Get to Know Class Day Student Speaker Erik Roberts

consultant, he has his sights set on opening a restaurant in Brooklyn—a locally sourced, plant-based venue. “While at HBS I’ve come to believe that positive, joyful experiences change minds much more than intelligence, academia, debate,... View Details

Portrait Project

Salaar Shaikh

loved ones full of laughter and merriment; now, with no other Muslims in my program, and none known to me in a foreign city, I felt homesick and alone. I sat in a restaurant at my table-for-one, eating my chicken rice and vegetables at... View Details

Web

Bringing a Taste of Japan to the World - Global Activities 2020

new friends right away when they stopped in to see what smelled so good. Everyone who tried my ramen really loved it, and that inspired my decision to launch a ramen business in Boston.” “ Most restaurant owners can cook, but they don’t... View Details

01 Jun 2015
Research & Ideas

The Surprising Benefits of Oversharing

effect," Luca says. In this case, however, it took the direct intervention of government to persuade restaurants to reveal this information which hadn't been done voluntarily. According to game theory, however, that shouldn't be... View Details

Keywords: by Michael Blanding

Web

General Management Curriculum - Faculty & Research

Marketing) Kash Rangan Spring 2025 Q4 1.5 Capitalism and the State (CATS) (also listed under Business, Government & the International Economy) Debora L. Spar Fall 2024 Q1Q2 3.0 Challenges and Opportunities in the Restaurant Industry... View Details

23 Sep 2022
Research & Ideas

8 Strategies to Sustain Business Innovation

strategy may be to pitch it as something both familiar and novel. McDonald likes to tell the story of how West Coast restaurants introduced exotic Japanese sushi to diners by promoting the California roll, which made the dish seem both... View Details

Keywords: by Lane Lambert

Blog

The Chao Center: The Heart of HBS Executive Education

as: Directions to places on or off campus, restaurant advice, or finding a taxi Package delivery Maintenance or housekeeping issues, lost keys, or other residence hall issues Laundry and dry cleaning Non-emergency health issues—from... View Details

15 Mar 2017
Blog Post

An Average Day at HBS

your life, so take advantage! Good nearby weekend trip spots include: Cape Cod/Nantucket, Vermont, and New York. Sightseeing: you don’t need to travel to see a cool city, just check out Boston! Boston has many historical sites (e.g., the Freedom Trail), View Details

22 Jul 2002
Research & Ideas

Is Performance-Based Pricing the Right Price for You?

pricing is complicated. As with usage-based pricing and point guarantees, the actual amount to be paid can not be determined until after delivery, and often even after usage, of the product or service. Thus, for example, time of day pricing (e.g., View Details

Keywords: by Benson Shapiro; Manufacturing

01 Aug 2001
News

Richard B. Fisher (MBA '62)

Still involved with the firm as chairman emeritus, Fisher also serves on the boards of numerous arts and educational institutions. An art collector and avid amateur cook, he is an investor, along with his wife, Jeanne, in a new Manhattan View Details

Keywords: Richard B. Fisher; Warren A. Law; Alumni Achievement Award; Finance; Management of Companies and Enterprises; Management

19 Jan 2024
News

The Values and Virtues of a Quick Fix

just came to mind is the young CEO of the Momofuku restaurant group. Her name is Marguerite Seybar Mariscal. What I love about her as a storyteller is she's not afraid to use all kinds of different media. So yeah, she's telling the story... View Details

Publications