restaurant - Publications - Faculty & Research

09 Nov 2023
News

A Third Act for Ron Shaich (MBA 1978)

Widely credited with pioneering the concept of the restaurant industry’s $80 billion “fast casual” segment, Ron Shaich (MBA 1978) started small: a 400-square-foot business in Boston’s Downtown Crossing that sold cookies. From those humble... View Details

17 Jun 2011
HBS Case

KFC’s Explosive Growth in China

restaurant company in mainland China. The case describes how Yum! China succeeded and expanded by staying local on many levels. It keeps close ties to the Chinese government, hires local management, sources food from within the country,... View Details

Keywords: by Maggie Starvish; Food & Beverage

09 Sep 2015
HBS Seminar

Judith A. Chevalier, Yale University

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

01 Dec 2023
News

Drop Everything, Read This

couched in the story of the rise of the restaurant Eleven Madison Park. —Ted Seides (MBA 1999) In Kelly Link’s latest collection of short stories, White Cat, Black Dog, the Pulitzer Prize finalist masterfully rewrites folk tales. I called... View Details

Keywords: Publishing Industries (except Internet); Information

23 May 2018
Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

The High Line redevelopment in winter, New York City. sx70 A new study of gentrification shows that the addition of a coffee shop or restaurant in your neighborhood could be an early indicator that housing prices are about to spike. The... View Details

Keywords: by Dina Gerdeman

02 Sep 2020
Blog Post

My MBAid Story: Christine Keung (MBA 2020)

when she was three years old and grew up in Los Angeles, where she helped her parents in their tiny Chinese restaurant after school. She reflects on what made HBS such an incredible experience, how she took full advantage of the... View Details

Ray A. Goldberg

A native of North Dakota, Dr. Goldberg received his A.B. from Harvard University in 1948, his MBA from the Harvard Graduate School of Business Administration in 1950 and his Ph.D. in Agricultural Economics from the University of Minnesota in 1952.

... View Details

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07 Jul 2021
Book

Good News for Disgraced Companies: You Can Regain Trust

take this seriously, it can be done." “Michelin wasn’t just being collaborative for the sake of being collaborative,” Sucher and Gupta write. “Its instincts were excellent.” Michelin is once again known for its restaurant ratings and... View Details

Keywords: by Lane Lambert

22 Aug 2005
Research & Ideas

Restoring a Global Economy, 1950–1980

quasi-capitalist economy—were isolated from the world economy. On the other hand, new types of firms expanded abroad. These included management consultants, which transferred knowledge across borders, and fast food restaurants and hotels,... View Details

Keywords: by Geoffrey Jones

22 Nov 2023
News

So You Want to Join a Startup

regional franchise of a fast-growing restaurant promotion company, was ultimately successful, named to the Inc 500 list of fastest growing private US companies, and launching Bessalel's 30-year career as an entrepreneur and investor.... View Details

Web

Faculty & Researchers - Managing the Future of Work

Strategy Unit. He teaches the Corporate Strategy course in the MBA elective curriculum. His research has focused on multiunit firms, such as large retail chains, quick-service restaurant franchises, and banks. Through a series of studies,... View Details

Portrait Project

Salaar Shaikh

loved ones full of laughter and merriment; now, with no other Muslims in my program, and none known to me in a foreign city, I felt homesick and alone. I sat in a restaurant at my table-for-one, eating my chicken rice and vegetables at... View Details

29 Oct 2012
Research & Ideas

Are You Paying a Tip--or a Bribe?

corruption does exist in the United States, where consumers regularly tip restaurant wait staff, taxi drivers, hairdressers and others, Torfason says. "Richer countries tend to have less corruption than poorer countries," he... View Details

Keywords: by Dina Gerdeman

07 Mar 2016
Blog Post

Living Off Campus at HBS

seem pretty nice and are super close. What’s the biggest benefit to living off campus? Cameron: Off campus you have more privacy, it’s easier for partners working in Boston, you can find larger apartments, and it’s closer to restaurants... View Details

June 2017 (Revised December 2017)
Case

CJ E&M: KCON Goes Global

By: Elie Ofek and Michael Norris

In January of 2017, CJ Entertainment & Media (E&M) proudly announced that it will be holding its first ever KCON in Mexico City just two months later. CJ Group Chairman Jay Lee and Vice Chairwoman Miky Lee are pleased at the progress that KCON, a Korean-oriented music... View Details

Keywords: Music Entertainment; Cultural Entrepreneurship; Growth and Development Strategy; Food; Music Industry; Entertainment and Recreation Industry; Food and Beverage Industry

Citation

Educators

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20 May 2024
Blog Post

Get to Know Class Day Student Speaker Erik Roberts

consultant, he has his sights set on opening a restaurant in Brooklyn—a locally sourced, plant-based venue. “While at HBS I’ve come to believe that positive, joyful experiences change minds much more than intelligence, academia, debate,... View Details

Web

Bringing a Taste of Japan to the World - Global Activities 2020

new friends right away when they stopped in to see what smelled so good. Everyone who tried my ramen really loved it, and that inspired my decision to launch a ramen business in Boston.” “ Most restaurant owners can cook, but they don’t... View Details

23 Sep 2022
Research & Ideas

8 Strategies to Sustain Business Innovation

strategy may be to pitch it as something both familiar and novel. McDonald likes to tell the story of how West Coast restaurants introduced exotic Japanese sushi to diners by promoting the California roll, which made the dish seem both... View Details