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- All HBS Web
(619)
- People (1)
- News (137)
- Research (377)
- Events (2)
- Multimedia (8)
- Faculty Publications (270)
- Web
IFC: Cape Town; Africa Rising - Course Catalog
completion of this course. HBS will provide logistical support for the immersion (including accommodations, select meals, and local travel arrangements). Students will be charged a course fee towards defraying a portion of these costs.... View Details
- April 2021
- Supplement
Buy Online, Pickup in Store: CEO Supplement
By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein
In April 2019, Sylvarella CEO Sylvia Coparella must assess the impact of the company’s Buy Online, Pickup in Store (BOPS) program on her company’s overall sales. To do so, she must review analyses of both e-commerce and brick-and-mortar sales data and compare the... View Details
Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Apparel and Accessories Industry; United States; Canada
Moreno, Antonio, Santiago Gallino, and Amy Klopfenstein. "Buy Online, Pickup in Store: CEO Supplement." Harvard Business School Supplement 621-104, April 2021.
- April 2021
- Case
Buy Online, Pickup in Store: Evaluating an Omnichannel Intervention in Retail
By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein
In October 2018, fashion, wellness, and beauty retailer Sylvarella implemented a Buy Online, Pickup in Store (BOPS) program in an attempt to counteract a sales decline. While BOPS had the potential to meet customer expectations for a seamless order and fulfillment... View Details
Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Apparel and Accessories Industry; United States; Canada
Moreno, Antonio, Santiago Gallino, and Amy Klopfenstein. "Buy Online, Pickup in Store: Evaluating an Omnichannel Intervention in Retail." Harvard Business School Case 621-103, April 2021.
- 01 Mar 2006
- News
Scaling Peaks for Cancer Research
desire to raise a significant amount of money for pediatric cancer research programs. Joining him as teammates are Boyd Bishop (HBS 2006), Andy Murphy (HBS/KSG 2007), and freelance cameraman Brad Clement. A volunteer support group, including many HBS students, will... View Details
- 02 Sep 2019
- What Do You Think?
Are Overlooked Forces Shielding the US from Severe Economic Downturns?
given the length of the economic recovery from the depths of 2008. But are several basic forces at work that put the notion of an imminent recession to rest? In the early 1960s, in a class on business logistics at The Ohio State... View Details
- 02 Apr 2024
- Blog Post
IFC India: A Circular Journey Through JSW Cement - From Steel Slag to Stronger Shores
production, JSW Cement is incorporating green technology into their entire supply chain and production processes. In September 2023, they embarked on a pioneering initiative: piloting electric vehicles (EV trucks) in their logistics... View Details
- 01 Jun 2015
- News
The Military and the MBA: Maura Corby Sullivan (MBA/MPA 2009)
for.” I was commissioned as a second lieutenant in the Marine Corps in 2001, and I chose logistics because it was one of the best opportunities for women. You can lead a line platoon and have command. I went to Iraq in 2005. I questioned... View Details
- 03 Oct 2020
- News
Managing Stakeholder Trust During Supply Chain Disruptions
- Web
Recruiting Platform - Recruiting
than reaching out to an entire class. Learn more . Coordinate interviews In addition to coordinating their candidate interviews, employers can have HBS manage their first-round interview logistics through an HBS-Coordinated Interview.... View Details
- 27 Feb 2024
- Blog Post
IFC India: Development while Decarbonizing - Understanding India’s Agriculture Landscape
the country. Naturally, smaller plots will have lower yield and, therefore, create income constraints for farmer’s livelihoods. Secondly, given such a large swath of the population depends on farming income, fertilizer is overused. Lastly, the lack of a robust View Details
- 01 Jun 2018
- News
Digging Deep
solidly built, collapsible shovel tools that won’t break when things get down and dirty. In the past year, Pieper moved manufacturing from China to Portland, Oregon, a difficult logistical shift that nonetheless made it easier to control... View Details
Keywords: Julia Hanna
- Profile
Nabihah Sachedina
surprised that I took an operations role,” she says. “I had never managed logistics on that scale before. That’s the great thing about being at Harvard: it’s a safe environment for trying things out, to augment my capabilities where I... View Details
- 08 May 2022
- Blog Post
The Territory of Motherhood: A Reflection in Honor of Mother’s Day
I was anticipating how helpful this community of moms would be to ease the logistical challenges of an early, quick delivery without family in town, I greatly underestimated how important their emotional support and friendships would be... View Details
- 07 Nov 2024
- Blog Post
Meet the Aerospace & Defense Club
graduation Ben will join Snowpoint Ventures, a dual-use focused fund, as a senior associate. Clif Luber: cluber@mba2025.hbs.edu Clif is an MBA candidate at HBS and served in the U.S. Navy as a Supply and Logistics Officer. He also worked... View Details
Keywords: All Industries
- December 18, 2023
- Article
Are Everywhere Stores the New Face of Retail?
By: David R. Bell, Santiago Gallino and Antonio Moreno
Historically, customer engagement and product fulfillment occurred in the same place — a traditional retail store. But today, retailers are beginning to explore how they can create opportunities for customers to engage with products in native environments. A related... View Details
Keywords: Customer Focus and Relationships; Consumer Behavior; Distribution; Logistics; Retail Industry
Bell, David R., Santiago Gallino, and Antonio Moreno. "Are Everywhere Stores the New Face of Retail?" MIT Sloan Management Review (website) (December 18, 2023).
- July 2019 (Revised November 2019)
- Case
Osaro: Picking the Best Path
By: William R. Kerr, James Palano and Bastiane Huang
The founder of Osaro saw the potential of deep reinforcement learning to allow robots to be applied to new applications. Osaro targeted warehousing, already a dynamic industry for robotics and automation, for its initial product—a system which would allow robotic arms... View Details
Keywords: Artificial Intelligence; Machine Learning; Robotics; Robots; Ecommerce; Fulfillment; Warehousing; AI; Startup; Technology Commercialization; Business Startups; Entrepreneurship; Logistics; Order Taking and Fulfillment; Information Technology; Commercialization; Learning; Complexity; Competition; E-commerce
Kerr, William R., James Palano, and Bastiane Huang. "Osaro: Picking the Best Path." Harvard Business School Case 820-012, July 2019. (Revised November 2019.)
- 24 Mar 2020
- Research & Ideas
These Coronavirus Heroes Show Us How Crisis Leadership Works
their companies. If ever there was a time for leaders to be authentic, this is it. They need to be humble, open, and realistic about the health care and logistical challenges they are facing while using the best scientific and technical... View Details
- 13 May 2014
- Op-Ed
The Alibaba Effect
great online giants. “Alibaba's only limits are those imposed by the speed at which these enterprises continue to grow” Still largely unknown in the West, Alibaba dominates China's Internet and logistics space with over 600 million... View Details
- Web
IFC: Singapore; Shaping a Global Innovation Hub - Course Catalog
various cultural activities. Students will come to appreciate the unique operating environment in Singapore. Course Credit and Fees Students will receive 3 credits upon successful completion of this course. HBS will provide logistical... View Details
- 01 Jun 2015
- News
Learning from Global Immersion Experiences
When ‘Business As Usual’ Is Anything But HBS students conduct field research at an optical store in Istanbul. “The logistical challenges are enormous. Everyone involved in FIELD is deeply invested in anticipating and solving problems... View Details