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Show Results For
- All HBS Web
(7,394)
- People (8)
- News (1,271)
- Research (5,417)
- Events (20)
- Multimedia (13)
- Faculty Publications (4,561)
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- 2021
- Case
Walmart's Blockchain Quest: Integrating New Technology into a Complex Supply Chain
By: Andrew J. Hoffman
Blockchain is a digital, distributed, immutable ledger designed to build trust among parties without requiring an independent, third-party arbitrator or intermediary. The technology has potential to improve a variety of industries, including the complex, fragmented,... View Details
Hoffman, Andrew J. "Walmart's Blockchain Quest: Integrating New Technology into a Complex Supply Chain." William Davidson Institute Case 4-290-769, 2021.
- 02 Mar 2016
- What Do You Think?
Is Apple’s Real Privacy Challenge Technology Innovation Itself?
Microsystems, is a futurist who had it right: ‘Privacy? Get over it!” Did Scott McNeely have a point? Has the issue been rendered moot by the very nature of information technology itself and the possibility... View Details
- October 1994 (Revised March 1999)
- Case
Ritz-Carlton: Using Information Systems to Better Serve the Customer
By: W. Earl Sasser, Thomas O. Jones and Norman Klein
Explores the interface of an information system that keeps track of guests and their preferences, and the people systems that deliver multiple services at Ritz-Carlton hotels. The luxury hotel chain's unique service credo and commitment to quality principles are... View Details
Keywords: Competency and Skills; Customer Satisfaction; Training; Recruitment; Service Delivery; Supply Chain Management; Luxury; Balance and Stability; Information Technology
Sasser, W. Earl, Thomas O. Jones, and Norman Klein. "Ritz-Carlton: Using Information Systems to Better Serve the Customer." Harvard Business School Case 395-064, October 1994. (Revised March 1999.)
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
of whom could benefit from using 3-D printing technology in different ways. In order to reach them, the company faced three options, which Cespedes spells out in a Teaching Note accompanying the case: (1) developing an outbound sales... View Details
Keywords: by Michael Blanding; Technology; Technology; Technology; Technology; Technology; Technology; Technology; Technology
- January 2025
- Case
Ontra: Embracing GenAI in the Legal Technology Industry
By: Christopher Stanton and George Gonzalez
Ontra built a network of legal professionals to enable financial institutions to outsource contract negotiations. The rise of generative AI inspired the company to build software solutions to streamline its processes through automation. Now company leadership must... View Details
Keywords: Transformation; AI and Machine Learning; Applications and Software; Organizational Change and Adaptation; Organizational Culture; Business Strategy; Technology Industry; Technology Industry; United States
Stanton, Christopher, and George Gonzalez. "Ontra: Embracing GenAI in the Legal Technology Industry." Harvard Business School Case 825-076, January 2025.
- October 2007
- Module Note
Managing in the Information Age Module Note for Students: Network IT
Introduces students to the concepts covered in the Managing in the Information Age module on Network IT. View Details
McAfee, Andrew P. "Managing in the Information Age Module Note for Students: Network IT." Harvard Business School Module Note 608-076, October 2007.
- Article
Why Apps for Managing Chronic Disease Haven't Been Widely Used, and How to Fix It
By: Robert S. Huckman and Ariel Dora Stern
Keywords: Health Care; Digital Health; Chronic Disease; App; Health Information Technology; Information Technology; Health Industry; United States
Huckman, Robert S., and Ariel Dora Stern. "Why Apps for Managing Chronic Disease Haven't Been Widely Used, and How to Fix It." Harvard Business Review (website) (April 4, 2018).
- August 1995 (Revised September 1995)
- Background Note
Managing in an Information Age: Organizational Challenges and Opportunities
Managers and management theorists spent the majority of this century building and perfecting the hierarchy; however, if we believe the press, they now appear to be engaged in destroying it. While many proclaim the dawning of the "Information Age" organization and the... View Details
Applegate, Lynda M. "Managing in an Information Age: Organizational Challenges and Opportunities." Harvard Business School Background Note 196-002, August 1995. (Revised September 1995.)
- March 1991
- Article
Requirements for Successful Implementation of New Manufacturing Technologies
By: R. H. Hayes and R. Jaikumar
Hayes, R. H., and R. Jaikumar. "Requirements for Successful Implementation of New Manufacturing Technologies." Journal of Engineering and Technology Management 7, nos. 3-4 (March 1991): 169–175.
- May 1999
- Teaching Note
Cambridge Technology Partners - 1991 Start Up TN
By: Paul A. Gompers
Teaching Note for (9-298-044). View Details
- May 1999
- Teaching Note
Cambridge Technology Partners: Corporate Venturing (August 1996) TN
By: Paul A. Gompers
Teaching Note for (9-297-033). View Details
- October 2007
- Module Note
Managing in the Information Age Module Note for Students: Function IT
Introduces students to the concepts covered in the Managing in the Information Age module on Function IT. View Details
McAfee, Andrew P. "Managing in the Information Age Module Note for Students: Function IT." Harvard Business School Module Note 608-077, October 2007.
- April–May 2024
- Article
Gone with the Big Data: Institutional Lender Demand for Private Information
By: Jung Koo Kang
I explore whether big-data sources can crowd out the value of private information acquired through lending relationships. Institutional lenders have been shown to exploit their access to borrowers’ private information by trading on it in financial markets. As a shock... View Details
Keywords: Analytics and Data Science; Borrowing and Debt; Financial Markets; Value; Knowledge Dissemination; Financing and Loans
Kang, Jung Koo. "Gone with the Big Data: Institutional Lender Demand for Private Information." Art. 101663. Journal of Accounting & Economics 77, nos. 2-3 (April–May 2024).
- 2003
- Book
Experimentation Matters: Unlocking the Potential of New Technologies for Innovation
By: Stefan Thomke
Thomke, Stefan. Experimentation Matters: Unlocking the Potential of New Technologies for Innovation. Boston, MA: Harvard Business School Press, 2003.
- 1992
- Manual
Instructors Manual for Corporate Information Systems Management
By: J. I. Cash Jr.
Keywords: Information Management
- August 2004 (Revised December 2004)
- Case
Keane's Acquisition of Metro Information Services (B)
By: Francisco de Asis Martinez-Jerez
Supplements the (A) case. View Details
Martinez-Jerez, Francisco de Asis. "Keane's Acquisition of Metro Information Services (B)." Harvard Business School Case 105-026, August 2004. (Revised December 2004.)
- 2023
- Working Paper
Financial and Informational Integration Through Oracle Networks
By: Lin William Cong, Eswar Prasad and Daniel Rabetti
Oracles are software components that enable data exchange between siloed blockchains and external environments, enhancing smart contract capabilities and platform interoperability. We find that oracle integration is positively associated with total value locked and... View Details
Keywords: Decentralized Finance; Blockchain; Smart Contract; International Economy; Interoperability; Risk Sharing; Applications and Software; Financial Markets; Economics; Risk Management
Cong, Lin William, Eswar Prasad, and Daniel Rabetti. "Financial and Informational Integration Through Oracle Networks." Working Paper, December 2023.
- Apr 2011 - 2011
- Keynote Speech
Digital Technology and Its Impact on the Film Industry
By: Anita Elberse
- Teaching Interest
Technology and Operations Management - MBA Required Curriculum
This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's... View Details