Publications

Publications

Filter Results: (1,368) Arrow Down
Filter Results: (1,368) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 19 of 1,368 Results →
  • Web

2023 Reunion Presentations - Alumni

circumstances may be, and getting there is an art and a science. In this session, Professor Brooks will discuss his latest research on happiness, dispel the myths about finding unrealistic perfect bliss, and share ways to improve your life View Details
  • Web

Healthy Outcomes - Managing the Future of Work

responsibilities—but management tends to lack a strategic response. This is because few employers calculate or track the economics of providing support to caregiving employees. Our research shows that employers who make the right... View Details
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

commitment, and trust in the long term. What do employers need to get right with their return-to-work policies? 1. Make sure your policy has legitimacy. Take a close look at what employees were able to do during the pandemic. Many... View Details
Keywords: by Kristen Senz
  • 28 Mar 2016
  • Research & Ideas

What's a Boss Worth?

multiplicative,” says Stanton. “If you have a better boss on a team, you get more out of each individual worker.” “These results suggest the most important peer is your supervisor” As a consequence, it may be tempting to assign more subordinates to better bosses. But... View Details
Keywords: by Michael Blanding; Service
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

Cespedes explains a strategic process for hiring and managing an effective salesforce: book excerpt Build your Team: Recruitment And Selection From Aligning Strategy and Sales By Frank Cespedes Putting the right team on the field is... View Details
Keywords: by Carmen Nobel
  • 05 Jul 2012
  • What Do You Think?

Why Is Trust So Hard to Achieve in Management?

met. Knowledge sharing would seem to foster trust as well. Other research suggests that trust may be associated with managers who hire, recognize, and fire the right people. At an organizational level, an aversion to letting people go in... View Details
Keywords: by James Heskett
  • 01 Mar 2024
  • News

Game On

It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details
Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 30 May 2023
  • Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

human time or human understanding of complexity, I can identify the things that GPT suggests actually matter, and then iterate on those with real data and real consumers to get human-based results,” she... View Details
Keywords: by Kristen Senz
  • Web

Leadership - Faculty & Research

Leadership Leadership 2015 Chapter Leave No Slice of Genius Behind: Selecting and Developing Tomorrow's Leaders of Innovation By: Linda A. Hill More than ever, leaders of nearly every kind of organization view their human resources teams... View Details
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

that included retail, financial services, and health care. Tip-offs to toxicity The data reveal three traits that indicate which would-be hire needs a warning label. Human resources managers should be alert to signs an applicant is... View Details
Keywords: by Roberta Holland
  • 21 Mar 2018
  • Research & Ideas

Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity

turned out to be crucial to students getting the right answer. “Without the advice, no one gets the silver bullet—it doesn’t matter if you use the Boolean or machine learning,” Choudhury says. “That’s a validation of View Details
Keywords: by Michael Blanding; Technology; Information
  • August 2019
  • Case

Bark Gift Shop Ltd.

By: Susanna Gallani, Jan Bouwens and Peter Kroos
This case describes a setting in which the CFO of Bark Gift Shop Ltd., a gift items retailer, discovers an undesired pattern in the performance data suggesting that her shop managers that perform well during the first part of the year, purposely reduce their effort in... View Details
Keywords: Data Analytics; Employees; Behavior; Performance; Management; Goals and Objectives; Motivation and Incentives; Analysis
Related
  • 06 Oct 2008
  • Research & Ideas

Updating a Classic: Writing a Great Business Plan

right mixture of people, opportunity, context, and deal. They anticipate what can go wrong, what can go right, and they try to balance risk and reward. Over the years, I have received many e-mails from folks trying to craft a business... View Details
Keywords: by Sean Silverthorne
  • March 2023 (Revised May 2023)
  • Supplement

OneTen At Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (B)

By: Linda A. Hill and Lydia Begag
In January 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian and his team had just launched the third iteration of an internal skills-first apprenticeship program, designed to move frontline employees into "merit" positions in four job categories.... View Details
Keywords: Change Management; Growth and Development Strategy; Diversity; Race; Talent and Talent Management; Training; Human Resources; Air Transportation Industry; United States
Related
  • 2006
  • Working Paper

Too Motivated?

By: Eric J. Van den Steen

I show that an agent's motivation to do well (objectively) may be unambiguously bad in a world with differing priors, i.e., when people openly disagree on the optimal course of action. The reason is that an agent who is strongly motivated is more likely to follow... View Details

Keywords: Governance Controls; Employees; Wages; Measurement and Metrics; Outcome or Result; Performance; Agency Theory; Motivation and Incentives
Related
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

https://cb.hbsp.harvard.edu/cbmp/product/917413-PDF-ENG Harvard Business School Case 718-402 Upwork: Creating the Human Cloud Stephane Kasriel, the new CEO of Upwork, the leading platform for freelance labor, needs to decide on how to... View Details
Keywords: Sean Silverthorne
  • 25 Nov 2014
  • First Look

First Look: November 25

Raffaella Sadun, and John Van Reenen Abstract—We collect data on operations, targets, and human resources management practices in over 1,800 schools educating 15-year-olds in eight countries. Overall, we show that higher management... View Details
Keywords: Carmen Nobel
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

about them, and move in the right direction.” Make yourself and the rest of the leadership team accountable. It’s important for leaders to make clear to employees that they listened to their feedback by sharing the transformative changes... View Details
Keywords: by Dina Gerdeman
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

strategy. Heads of shared service units—marketing, human resources, and information technology, among others—were included in the membership of the leadership team to ensure that information about customers, people, and technology were... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 04 Nov 2014
  • First Look

First Look: November 4

commercial implementations of these practices and then identify their effects on competition. I conclude that Google's tying tactics are suspect under antitrust law. Publisher's link: http://www.benedelman.org/publications/google-tying-2014-10-26.pdf November 2014... View Details
Keywords: Sean Silverthorne