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  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

its Treasury auction scandal and told them to call him if they spotted a problem. Legal and ethical training for employees is important, as is consistent application of the company's policies on conflict of... View Details
Keywords: by Carla Tishler
  • 17 Jun 2019
  • Research & Ideas

What Hospitals Must Learn to Compete

and push for improvement from their employees and clinicians. If we can shift attention to the organizations that have found a way to achieve both aims—financial and quality—that’s really the exciting direction. But getting there is not... View Details
Keywords: by Alumni Bulletin Staff; Health
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

2000, recovery, Great Recession in 2008, recovery--that it makes trend analysis (and consistent productivity growth) impossible. A related argument is that when labor is relatively cheap, growing companies are encouraged to hire more low-productivity help than View Details
Keywords: by James Heskett; Computer; Technology
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

load. And as a result you carry a very high cost." Michelin-one-star-rated restaurants in Europe have an average of 36 employees on the payroll, according to the case. D'O keeps a lean crew of 14 by multitasking. Oldani does not... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 08 Jan 2016
  • Research & Ideas

Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?

indicates the answer is yes. That is, by enhancing employee value managers can potentially add significant value to an organization. This research is particularly important to recall this week, when, with the close of the NFL’s regular... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 02 Jan 2019
  • What Do You Think?

SUMMING UP: Do We Need an Artificial Intelligence Czar?

"actively trained and encouraged and supported for being human.” A clean start or one built on one or more existing initiatives? Government regulation or industry self-regulation? A government agency led by a czar or some kind of... View Details
Keywords: by James Heskett; Technology
  • 02 Feb 2004
  • What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

who are able to speak out. Lynn Offerman, writing in the HBR, suggests to the CEO that "one simple test of whether you're getting the feedback you need is to count how many employees challenge you at your next meeting." If... View Details
Keywords: by James Heskett
  • 14 Apr 2008
  • Research & Ideas

The Surprising Right Fit for Software Testing

together." Potential consultants for Specialisterne undergo a five-month training process that familiarizes them with the intricacies of LEGO Mindstorms technology. According to the case, "There was a natural fit between LEGO... View Details
Keywords: by Martha Lagace; Video Game; Web Services; Computer
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

about to start her next stage of medical training in the United States, which means that pursuing his aspiration now will separate them. All of these considerations raise three questions: (1) Is the timing right for Trinh to embark on his... View Details
Keywords: Martha Lagace
  • 01 Jan 2020
  • What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

have observed it in operation. Familiarity breeds contempt. Julie commented, “So, at how many companies have American workers been rounded up, coerced into training their replacements, then terminated? This is not supplementing our... View Details
Keywords: by James Heskett; Technology
  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

the office to benefit from the stimulus of solving client problems while "preferably working in a garden or even petting the dog or cat." If the problem is us, the solution may lie with us. Joe Fernandez recommended that we View Details
Keywords: by James Heskett; Consulting
  • 02 Jul 2010
  • What Do You Think?

Is Profit as a “Direct Goal” Overrated?

people with the right attitude (one that fits with the organization's culture), and proper training and organization (often in teams). Financial targets are given no more or less emphasis than targets associated with View Details
Keywords: by Jim Heskett
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

the long-term vision and short-term realities of the need for performance. Mike Flanagan asked, "Why have goals that are strived for in 10 years when the CEO and others will be gone?" And Kathryn Alexander asked why, in those companies in which View Details
Keywords: by Jim Heskett
  • 03 Oct 2018
  • What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

rule on how to avoid such meetings, Phillyattorney asked, “While youth protection is critically important, has our civil discourse reached the point that the same protections are needed in the workplace?” Linda Powell commented, “Men who say they fear meeting alone... View Details
Keywords: by James Heskett
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

"Interesting to make analogies, but the basics of medical decision making are grounded in scientific fact whereas there is no unified body of knowledge based on science for the manager." As Todd Rhoad put it, " doctors are View Details
Keywords: by Jim Heskett
  • 29 May 2020
  • Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

online hub for agribusiness entrepreneurs. “We have created a resource center offering COVID-19 information and weekly webinars, and we are developing training and small-grant interventions programs to help SMEs survive the pandemic and... View Details
Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

prepackaged or processed foods, and providing meaningful work for front-line food services employees. To instill employees with a sense of ownership, JOE & THE JUICE had developed a transparent promotion and compensation scheme, a... View Details
Keywords: Sean Silverthorne
  • 31 Jul 2012
  • First Look

First Look: July 31

Maersk was a global conglomerate with large shipping and oil & gas businesses. Among the talent management issues being discussed: an increase in employee turnover, internal training and development... View Details
Keywords: Carmen Nobel
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

in innovative capabilities, and increased employee engagement as a result. The programs vary but have seven major elements in common. Companies should 1) team with governments or nonprofits experienced in working with people with... View Details
Keywords: Re: Multiple Faculty
  • 04 Apr 2022
  • Research & Ideas

Tech Hubs: How Software Brought Talent and Prosperity to New Cities

software patents. These classified patents were then used to train a machine learning algorithm to identify among millions of patents those that were software related. Once software and non-software patents were separated, the researchers... View Details
Keywords: by Rachel Layne
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