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  • 31 Aug 2010
  • First Look

First Look: August 31

innovation and strategy formulation. As the company grows, managers must decide how to scale the Vision Community process so that it retains its spirit of employee involvement and engagement while... View Details
Keywords: Sean Silverthorne
  • 08 Sep 2022
  • Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

leadership and the role of serving others through collaboration. At the video services provider Vimeo, Anjali Sud persuaded both managers and employees to follow her insight that the firm could perform better as a software company for... View Details
Keywords: by Lane Lambert
  • Web

Technology & Innovation - Faculty & Research

access pushes decisions down, as it allows for superior decentralized decision making without an undue cognitive burden on those lower in the hierarchy. Better communication pushes decisions up, as it allows employees to rely on those... View Details
  • Web

HBS - The year in Review

was the first in-person convening of this group since 2018; participants heard from MBA/MS students during a tour of School of Engineering and Applied Sciences (SEAS), learned about the research of three junior faculty members, engaged... View Details
  • Web

Finance - Faculty & Research

solution to 300 clients, mainly primary and secondary schools in India. The product aimed to improve student engagement and performance, reduce the time it took teachers to develop and grade learning assessments, enable administrators to... View Details
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

default for those who don’t make an active choice: pharmacy pick-up without insurance subsidies. Under this program, 42% of eligible employees actively choose home delivery, 39% actively choose pharmacy pickup, and 19% make no active... View Details
Keywords: Sean Silverthorne
  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

to own all types of firearms are implicitly condoning the death of innocent people through lax gun laws. Candidates who promise to do "everything possible" to enact a specific policy are neglecting the tradeoffs inherent in all political decisions. When... View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk
  • 20 Jan 2015
  • First Look

First Look: January 20

industries and headquartered in 45 countries during the years 2004 to 2007. Results show that firms that are more environmentally damaging, particularly those in countries where they are more exposed to scrutiny and global norms, are less likely to View Details
Keywords: Sean Silverthorne
  • Web

Business & Environment - Faculty & Research

sustainability vision while delivering on short-term financial targets. Second, they must introduce systemwide change while keeping their employees engaged at the local level. And third, they have to be open... View Details
  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

Employees with outgoing personalities may seem like they could charm their way to the top of any company. But there’s a down side to being the life of the party, according to new research: People often assume their extroverted colleagues... View Details
Keywords: by Pamela Reynolds
  • 01 Dec 2023
  • News

The Exchange: Help Wanted

likely to flounder a bit. They’re certainly not going to be hypere cient. Companies have to change their hiring practices to focus on social skills; they’re harder to find in the marketplace than specific hard skills. And they should consciously create opportunities... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 05 Dec 2018
  • Research & Ideas

Why Managers Should Reveal Their Failures

person. As prior research has shown, this type of envy can be toxic in the workplace, stifling worker productivity, leading employees to behave less cooperatively, interfering with group cohesion, and making people feel more justified in... View Details
Keywords: by Dina Gerdeman
  • 18 Apr 2011
  • Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

redundant communication, coupled with an escalating sense of urgency, is integral to communicating because it gets the job done. New research shows that getting employees to listen up and deliver isn't so different. “Those without power... View Details
Keywords: by Kim Girard
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

and 8 million employees out of work—three times the job losses seen by any other industry. While some restaurants began reopening in May and June, most featured only takeout, delivery, or outdoor dining options due to local restrictions.... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

people in a memorable, engaging way that gives them a pleasant feeling,” Huang says. “You can’t be boring because people won’t hear you.” The most delightful interactions are improvisational, so it’s OK to develop high-level plans for... View Details
Keywords: by Dina Gerdeman
  • 29 Oct 2012
  • Research & Ideas

Are You Paying a Tip--or a Bribe?

should be careful about the extent to which they engage in informal exchanges both within and outside their organizations. "Once you start engaging in these informal tit-for-tat exchanges, it may... View Details
Keywords: by Dina Gerdeman
  • Web

For Organizations | Social Enterprise | Harvard Business School

Organizations and professionals from around the world participate in our Executive Education programs, access our research publications, and interact with our students and alumni through field-based projects, recruitment activities, and community View Details
  • 28 Apr 2015
  • First Look

First Look: April 28

engaged in "status rationalization," emphasizing the benefits Japanese employees might obtain by learning English, and prevaricated on whether the change was temporary or durable, a process we call... View Details
Keywords: Sean Silverthorne
  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

functions impacted by a single issue, can be used as needed to facilitate rapid decisions. Many companies measure strategy execution with KPIs assessed annually or maybe quarterly. In times of crisis, consider assessing more frequently. This is even more important in a... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 05 Jan 2010
  • First Look

First Look: January 5

that action is taken to address the problems, and (3) communicating about actions taken. Sixty-nine randomly selected hospitals, 20 of which were randomly selected to engage in the three activities for 18 months, participated in the... View Details
Keywords: Martha Lagace