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  • All HBS Web  (1,590)
    • People  (28)
    • News  (511)
    • Research  (540)
    • Events  (1)
    • Multimedia  (22)
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  • 11 Mar 2015
  • Research & Ideas

How Do You Grade Out as a Negotiator?

confident about and what you need to work on." According to how the points are allocated, the app sorts the user into one of five basic negotiating styles, derived from Wheeler's past research (see chart) each with its own strengths and... View Details
Keywords: by Michael Blanding
  • 05 May 2003
  • Research & Ideas

SEC Commissioner Sees “Healing and Reform”

optimism were New Jersey Senator and former Goldman Sachs co-head Jon S. Corzine, and Ernst & Young chairman James S. Turley. In assessing the current business climate at the Restoring Confidence in American Business conference at... View Details
Keywords: by Catherine Walsh
  • 16 Oct 2019
  • Research & Ideas

Read Our Most Popular Stories of the Quarter

Afraid of Finance. Here's How They Can Gain Confidence A new book explains how managers can increase their understanding of how finance works. (7,014 visits) Most Comments from Readers Has the Twitter Age Left the Case Method Behind? Are... View Details
Keywords: by Sean Silverthorne
  • 05 May 2003
  • Research & Ideas

What It Takes to Restore Trust in Business

American business are plainly visible for the whole world to see, Mills warned. Repairing the infrastructure is critically important to restore trust in American business, and tinkering with the rulebook is not enough. The process of instilling View Details
Keywords: by Martha Lagace; Financial Services
  • 06 Sep 2016
  • First Look

September 6, 2016

relationship between the successful use of humor and status is mediated by perceptions of confidence and competence. The successful use of humor signals confidence and competence, which in turn increases the... View Details
Keywords: Carmen Nobel
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

a deficit limit although a very high one.” Tony E opined, “The US is unique globally in providing a stable currency (that allows) the rest of the world to eliminate uncertainty in asset/commodity valuation." This confidence , he... View Details
Keywords: by James Heskett
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

find that investors have lower confidence about the information being disclosed” The reason is easy to understand. The conference call is designed to provide context to the many figures included in financial reports, yet when the... View Details
Keywords: by Dina Gerdeman
  • 02 Jul 2024
  • Book

Five Essential Elements to Build the Capital You Need to Lead

helping them realize that you're all in the journey together. Confidence Confidence is not about being unafraid. It's about not letting fear, especially fear of failure, prevent your forward progress. This... View Details
Keywords: by Dina Gerdeman
  • 12 Nov 2021
  • Op-Ed

Can Our Parenting Struggles Make Us Better Leaders?

that meet the company’s standards on safety, caring, delivery and presentation. So if a customer service employee decides on the spot to waive a ticket holder’s fee because of an injury, she is confident that the company will approve.... View Details
Keywords: by Ranjay Gulati; Air Transportation
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

Each of these executives restored their people's confidence in themselves and in one another—a necessary antecedent to restoring investor or public confidence. They inspired and empowered their organizations to take new actions that could... View Details
Keywords: by Rosabeth Moss Kanter
  • 06 Apr 2016
  • Research & Ideas

Should Entrepreneurs Pitch Products or Ideas for Products?

approach to the “pitch or spec” dilemma by constructing a model that links this choice to writers’ past experience and their confidence level about this particular idea. The model also predicts the average quality of ideas offered for... View Details
Keywords: by Carmen Nobel; Motion Pictures & Video; Entertainment & Recreation; Banking
  • 03 Feb 2016
  • What Do You Think?

How Do You Hire an 'Impostor'?

In Hiring, Should We Give Self-Confidence a Greater Weight Than Humility? Summing Up A respondent to this month’s column, Joel, provided the question for this summary. As he asked, "should we be focusing on hiring people who exude more View Details
Keywords: by James Heskett
  • 06 Dec 2004
  • What Do You Think?

Why Do Managers Fail to Act on Their Predictions?

be able to tell what may come, but it takes a whole lot of confidence and conviction to be able to act upon the vision and take preventive action." That confidence and conviction presumably has to be... View Details
Keywords: by James Heskett
  • 14 May 2009
  • Sharpening Your Skills

Sharpening Your Skills: Managing Teams

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How does a team leader win the confidence of the group? What's the best... View Details
Keywords: Re: Multiple Faculty
  • 02 Sep 2015
  • Research & Ideas

Explaining China's Crash

the short and medium terms to feel confident again in China’s stability? A: Investors are prone to panic, as we’ve seen; they tend to rush for the exits. In reality, China is generally in a position to manage the turbulence in its... View Details
Keywords: by Christina Pazzanese; Financial Services
  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

retired." This led Illysa to comment, "One more reason we must choose not only our careers but our work places carefully: who do we want to become?" Heidi Olson wondered "if the change in hormones when gaining power is responsible for some of the... View Details
Keywords: by James Heskett
  • 01 Oct 2008
  • Research & Ideas

How Much Time Should CEOs Devote to Customers?

spent interacting with customers? Perhaps we can all agree on at least 10 percent, but as much as fifty percent? Of course, a company suffering a temporary crisis of confidence requires all hands on deck. But, in normal circumstances, the... View Details
Keywords: by John Quelch
  • 13 May 2014
  • Op-Ed

The Alibaba Effect

export-driven economy to one that is driven by consumers. Like no other company, Alibaba has succeeded in making China—a country with countless internal barriers to trade—seem like one market, where goods can be purchased, delivered, and paid for with a View Details
Keywords: by Bill Kirby & Warren McFarlan; Retail
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

consumption situation: encountering opportunities for further learning. We argue and show that such opportunities can trigger a feeling-of-not-knowing-it-all (FONKIA), which lowers consumers’ confidence in their mastery of the knowledge... View Details
Keywords: Dina Gerdeman
  • 01 Apr 2014
  • Research & Ideas

When Do Alliances Make Sense?

alliances with other firms. By looking at cases in which a solo firm narrowly outbid an alliance—or vice versa—Beshears could be confident he was looking at situations in which both types of business organizations were developing... View Details
Keywords: by Michael Blanding; Energy; Utilities
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