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  • Web

The Arts of Communication - Course Catalog

HBS Course Catalog The Arts of Communication Course Number 7515 HKS Adjunct Lecturer in Public Policy Candace Bertotti Spring; Q3Q4; 1.5 credits 12 2-hour sessions ---Please Read Before Enrolling--- My goal: to create and deliver a... View Details
  • 02 May 2016
  • News

Creating Common Ground in Communities of Conflict

Umaimah Mendhro (MBA 2009) was visiting her native village in Pakistan in 2007 when she got the idea to found the Dreamfly, a global initiative designed to educate, expose, and empower people living in communities of conflict. “We connect... View Details
  • January–February 2013
  • Article

Golfing Alone? Corporations, Elites and Nonprofit Growth in 100 American Communities

By: Christopher Marquis, Gerald F. Davis and Mary Ann Glynn
We examine the link between corporations and community by showing how corporate density interacts with the local social and cultural infrastructure to affect the growth and decline of the number of local nonprofits between 1987 and 2002. We focus on two sub-populations... View Details
Keywords: Business and Community Relations; Civil Society or Community; Business Model; For-Profit Firms; Business Growth and Maturation; Profit; Local Range; Welfare or Wellbeing; Business Processes; Corporate Entrepreneurship; Trends; Management Practices and Processes; United States
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Marquis, Christopher, Gerald F. Davis, and Mary Ann Glynn. "Golfing Alone? Corporations, Elites and Nonprofit Growth in 100 American Communities." Organization Science 24, no. 1 (January–February 2013): 39–57. (Read a summary of the article in Stanford Social Innovation Review.)
  • 31 Jan 2020
  • Video

A Community of Entrepreneurs Shaping the Future of Life Science

  • 1980
  • Chapter

Managing Communications and Conflict in Interpersonal Relationships

By: John J. Gabarro and Cyrus F. Gibson
Keywords: Interpersonal Communication; Conflict Management; Relationships
Citation
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Gabarro, John J., and Cyrus F. Gibson. "Managing Communications and Conflict in Interpersonal Relationships." In Managing Organizational Behavior, edited by C.F. Gibson. Homewood, IL: Richard D. Irwin, 1980.
  • 06 Mar 2017
  • News

Leading in the Community and the Boardroom

Benaree Pratt Wiley (MBA 1972) has gathered many takeaways over a long career that has spanned consulting, the nonprofit sector, and entrepreneurship, but one in particular has had lasting resonance: Success is personal. “It’s easy to get on a treadmill of expectations... View Details
  • January 2000 (Revised October 2002)
  • Case

Cambridge Hospital Community Health Network - The Primary Care Unit

By: V.G. Narayanan, Lisa Brem and Ryan Moore
The Cambridge Hospital Community Health Network needed to gain a better understanding of its unit-of-service costs, which had been rising at a rate of 10% per year. The network's step-down costing system gave only aggregate costing information, and there was some... View Details
Keywords: Activity Based Costing and Management; Health Care and Treatment; Cost Accounting; Cost; Network Effects; Health Industry; Service Industry; Massachusetts
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Narayanan, V.G., Lisa Brem, and Ryan Moore. "Cambridge Hospital Community Health Network - The Primary Care Unit." Harvard Business School Case 100-054, January 2000. (Revised October 2002.)
  • September 2009 (Revised August 2010)
  • Case

Congressional Candidate Dan Silver and KNP Communications

By: Amy J.C. Cuddy and Nithyasri Sharma
In the 2006 election cycle, Ron Klein was running for the U.S. Congressional seat from Florida's 22nd District. He was up against Rep. Clay Shaw, a popular 26-year incumbent with significant name recognition in the district. Leading up to the election, Klein's campaign... View Details
Keywords: Interpersonal Communication; Competency and Skills; Political Elections; Personal Characteristics; Public Administration Industry; Florida
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Cuddy, Amy J.C., and Nithyasri Sharma. "Congressional Candidate Dan Silver and KNP Communications." Harvard Business School Case 910-013, September 2009. (Revised August 2010.)
  • 19 Jun 2008
  • News

Harvard Business School Names Brian Kenny Chief Marketing and Communications Officer

  • 14 Oct 2014
  • News

Financial Services Support Mexico’s Most Underserved Communities

Alvaro Rodriguez-Arregui (MBA 1995), cofounder and managing partner of Ignia, explains how his organization’s impact investing has brought personal finance services to residents of the largest slum in Mexico City while also strengthening the operations of hundreds of... View Details
  • 16 Nov 2021
  • Cold Call Podcast

Can Mass General Brigham Diversify Its Community of Innovators?

Keywords: Re: Katherine B. Coffman; Health
  • April 2008
  • Article

Getting Clear About Communities in Open Innovation

By: Joel West and Karim R. Lakhani
Keywords: Civil Society or Community; Innovation and Invention
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West, Joel, and Karim R. Lakhani. "Getting Clear About Communities in Open Innovation." Industry and Innovation 15, no. 2 (April 2008).
  • 01 Sep 1974
  • Conference Presentation

Social Multiplier Effects in Community Economic Development

By: R. M. Kanter and B. A. Stein
Keywords: Development Economics; Civil Society or Community
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Kanter, R. M., and B. A. Stein. "Social Multiplier Effects in Community Economic Development." Paper presented at the American Sociological Association Annual Meeting, Montreal, September 01, 1974.
  • October 1987 (Revised November 1994)
  • Case

Boston Fights Drugs (A): Designing Communications Research

By: V. Kasturi Rangan
Describes in detail the research mounted by five individuals with a $20,000 budget to combat drug abuse among Boston's school-going population. Using the focus group methodology they discover that most of the current anti-drug advertising is useless. They create their... View Details
Keywords: Budgets and Budgeting; Misleading and Fraudulent Advertising; Communication Intention and Meaning; Brands and Branding; Performance Evaluation; Research and Development; Segmentation; Pharmaceutical Industry; Boston
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Rangan, V. Kasturi. "Boston Fights Drugs (A): Designing Communications Research." Harvard Business School Case 588-031, October 1987. (Revised November 1994.)
  • Web

5.4 Sample Community Standards Violations | MBA

5.4 Sample Community Standards Violations 5.0 Community Standards Processes Students are responsible for complying with all expectations for conduct set forth in this Student Handbook, including without... View Details
  • Forthcoming
  • Article

Training, Communications Patterns, and Spillovers Inside Organizations

By: Miguel Espinosa and Christopher T. Stanton
This paper examines how training affects productivity across hierarchical layers within organizations. After a randomized training program for frontline employees at a government agency, trained workers' output increased while their requests for managerial assistance... View Details
Keywords: Spillovers; Labor Productivity; Firm Objectives, Organization, And Behavior; Training; Performance Productivity
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Espinosa, Miguel, and Christopher T. Stanton. "Training, Communications Patterns, and Spillovers Inside Organizations." Journal of Political Economy (forthcoming).
  • 2019
  • Working Paper

Why Do User Communities Matter for Strategy?

By: Sonali Shah and Frank Nagle
Citation
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Shah, Sonali, and Frank Nagle. "Why Do User Communities Matter for Strategy?" Working Paper, January 2019.
  • 2015
  • Working Paper

Multinational Activity and Information and Communication Technology

By: Laura Alfaro and Maggie Chen
Citation
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Alfaro, Laura, and Maggie Chen. "Multinational Activity and Information and Communication Technology." Working Paper, May 2015. (Background note prepared for the 2016 World Development Report: Internet for Development.)
  • June 2011
  • Teaching Note

PatientsLikeMe: An Online Community of Patients (TN)

By: Sunil Gupta and Jason Riis
Teaching Note for 511093. View Details
Keywords: Internet and the Web; Social and Collaborative Networks; Health Disorders; Growth and Development; Product Launch; Web Services Industry
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Gupta, Sunil, and Jason Riis. "PatientsLikeMe: An Online Community of Patients (TN)." Harvard Business School Teaching Note 511-138, June 2011.
  • November 1998 (Revised August 1999)
  • Case

Mickey Maurer: IBJ Corp. and MyStar Communications

By: Paul W. Marshall and Jeremy Dann
Mickey Maurer is a successful entrepreneur who retired in the late 1980s and then reentered the business world with the purchase of two media companies. In the radio industry he faces competition from large national players. In his publishing enterprise, Maurer... View Details
Keywords: Motivation and Incentives; Competition; Business Growth and Maturation; Entrepreneurship; Management Teams; Media and Broadcasting Industry
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Marshall, Paul W., and Jeremy Dann. "Mickey Maurer: IBJ Corp. and MyStar Communications." Harvard Business School Case 899-106, November 1998. (Revised August 1999.)
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