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  • 31 Dec 2012
  • Research & Ideas

Most Popular Stories of 2012

brands in the world. Professor Anita Elberse discusses the keys to Sir Alex's long-time success. 7. Why Is Trust So Hard to Achieve in Management? Published: July 5, 2012 There are many reasons for the trust gap between employees and management-but also many ways to... View Details
Keywords: by Staff
  • 10 Nov 2008
  • Research Event

Social Media Leads the Future of Technology

number of which offer Internet access. What these statistics suggest is that "the most precious currency today is information," said panelist Jim Breyer, an early investor in Facebook and a director of Wal-Mart Stores.... View Details
Keywords: by Martha Lagace
  • 02 Aug 2006
  • Research & Ideas

Investor Protection: The Czech Experience

Nova lived up to its moniker, nová meaning "new" in Czech and alluding as well to a bright star. Its wide array of programs provided a spicy alternative to the tired fare offered by the two prevailing state-run channels whose... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Entertainment & Recreation
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

Starbucks claims the world's largest Wi-Fi network, with some 2,200 stores offering wireless connectivity to latte sippers for a charge. That number will climb to 3,000 by year's end, according to the company. Darren Hostin, of Starbucks... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • 29 Mar 2008
  • Research & Ideas

Creativity, Entrepreneurship, and Organizations of the Future

respective authors for submission to peer-reviewed academic journals in the relevant fields. In addition, Jim Heskett published a synopsis of the opening panelists' discussion in his monthly column in HBS... View Details
Keywords: by Teresa M. Amabile & Mukti Khaire
  • February 2002 (Revised October 2005)
  • Case

BMWFilms

By: Youngme E. Moon and Kerry Herman
Jim McDowell, VP of marketing at BMW North America, is debating how to follow up the success of his latest marketing campaign, "BMWFilms." This campaign features five short films for the Internet, directed by some of the hottest young directors in Hollywood. By all... View Details
Keywords: Consumer Behavior; Internet and the Web; Marketing Strategy; Film Entertainment; Innovation and Invention; Auto Industry; North and Central America
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  • June 2008 (Revised January 2010)
  • Case

Name Your Price: Compensation Negotiation at Whole Health Management (A)

By: Brian J. Hall, Deepak Malhotra and Nicole Bennett
MBA student Monroe Davies is asked by a potential employer to determine his own compensation package. This case follows Jim Hummer, President and CEO of Whole Health Management and Davies through a unique recruitment process that raises questions of compensation and... View Details
Keywords: Compensation and Benefits; Recruitment; Job Interviews; Negotiation Process; Personal Development and Career; Motivation and Incentives; Value
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  • 01 Aug 2005
  • Research & Ideas

How to Choose the Best Deal

million, though the price may be negotiable. The other site, a former apple orchard of about one hundred acres, was acquired by a local bank through a foreclosure. The bank is preparing to list the property but has yet to set an asking... View Details
Keywords: by Michael Wheeler
  • 27 Sep 2004
  • Research & Ideas

How Leaders Build Winning Streaks

official responsibility for Continental Airlines' decision to keep flying during the power blackout in August 2003, but that decision was foreordained by the actions of all the other people who claimed leadership on the ground, and knew... View Details
Keywords: by Rosabeth Moss Kanter
  • 24 Feb 2020
  • Research & Ideas

The Hidden Vulnerabilities of Open Source Software

underscore the importance of understanding where open source is most used and could be vulnerable to attack. The report, ‘Vulnerabilities in the Core,’ a Preliminary Report and Census II of Open Source Software, was prepared by the... View Details
Keywords: by Frank Nagle and Jenny Hoffman; Computer
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

the Service Profit Chain to Work for Unbeatable Competitive Advantage by HBS professors Jim Heskett and W. Earl Sasser and coauthor Joe Wheeler. Updating a Classic: Writing a... View Details
Keywords: by Sean Silverthorne
  • 16 Apr 2008
  • Lessons from the Classroom

Chris Christensen: Legend of the Classroom

School's 75th anniversary in 1984, a case-method colloquium organized by Christensen and colleagues Jim Heskett and David Garvin drew 85 participants from 60 universities... View Details
Keywords: by Deborah Blagg; Education
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

Their Organizations, by Boris Groysberg and Michael Slind, explores how companies’ outreach strategies evolved from top-down, command-centric communiques to something more informal, immediate, and personal—from a C-suite monologue to a... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • 03 Jan 2023
  • What Do You Think?

How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?

(iStockphoto/400tmax) While summarizing comments to this same question asked about Jack Welch in last month’s column (shown below), I received word of Frances Hesselbein’s death. Welch was regarded by many as the greatest CEO of the 20th... View Details
Keywords: Re: James L. Heskett
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

"spiritual anchors for the new millennium." Clearly, something of a nonmaterial nature is stirring in the corporate temple. But questions abound. Just what does it mean to bring spirituality into the workplace? Is this an appropriate way to help people feel... View Details
Keywords: by Marguerite Rigoglioso
  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

appointments go wrong Let’s begin by taking a look at three examples of poor leadership at public companies and addressing what went wrong. Then, I will recommend five ways boards can ensure they appoint the right leader as CEO: General... View Details
Keywords: by Bill George
  • 26 Jan 2009
  • Research & Ideas

Where is Home for the Global Firm?

costs," he continues, "while readily identifiable and daunting, must be compared with the potentially large benefits created by managerial specialization and the ability to access differentiated resources easily." In the following... View Details
Keywords: by Martha Lagace
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

Fredberg, and Flemming Norrgren. "The world of business has been governed by an implicit leadership model," Beer explains. "With the exception of a minority of CEOs, however—those we interviewed and others like them—the purpose of the... View Details
Keywords: by Martha Lagace
  • July 2024
  • Supplement

Pacific Lake Partners (A)

By: Richard S. Ruback and Royce Yudkoff
Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

Abstract: In 2009, Coley Andrews and Jim Southern endeavored to raise a private equity fund for investment solely in search... View Details
Keywords: Search Fund; Entrepreneurship Through Acquisition; Entrepreneurship; Private Equity; Investment; North America
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  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

Haythornthwaite engaged large teams to work on a new strategy for Invensys, while Jim Kilts devised Gillette's strategy for each line of business by himself, working with a small group of trusted executives.... View Details
Keywords: by Rosabeth Moss Kanter

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