Publications

22 Feb 2022
News

Breaking News

part of what’s driving consolidation across the country,” Hansen Shapiro observes. The National Trust used a leveraged buyout to acquire the titles, which will continue with their mission under a new public benefit corporation that is owned and operated jointly View Details

Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; Information

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

Today's most successful leaders are focusing on sustaining superior performance by aligning people around mission and values and empowering leaders at all levels, while serving customers and collaborating throughout the organization. Over... View Details

Keywords: by Bill George

29 May 2014
Research & Ideas

Research Symposium 2014

research going on at Harvard Business School. Held each May on the HBS campus, the event provides the opportunity for a few faculty to share recent work with an audience of doctoral students, HBS staff members, and other professors. This... View Details

Keywords: by Carmen Nobel; Accounting; Health

12 Jul 2020
Research & Ideas

Solving COVID'S Mental Health Crisis

who need them, especially among vulnerable populations. Racial inequities, laid bare by the pandemic, and social unrest provoked by recent police killings have escalated tensions. In the course of writing... View Details

Keywords: by Howard Stevenson and Shirley Spence; Health

09 Feb 2004
Research & Ideas

Got a New Strategy? Now Make it Happen

Technologies' Systems Generation and Delivery Unit (SGDU), was charged with creating a single global company from a set of fragmented businesses in Asia, Europe, and the United States. To gain control over product decisions being made by... View Details

Keywords: by Michael Beer & Russell A. Eisenstat

September 2011 (Revised October 2014)
Case

Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)

By: Michael Tushman and David Kiron

In 2005, Ganesh Natarajan, CEO of Zensar, a Pune, India-based software company, and his senior management team are considering consolidating staff and resources at the firms. Natarajan proposes an additional, possible controversial business unit to the proposed new... View Details

Keywords: Change Management; Technological Innovation; Leading Change; Product Launch; Organizational Change and Adaptation; Organizational Structure; Information Technology Industry

01 Jun 2025
News

For the Records

Tala event seen here. Last year, Kunz decided to entrust the record store and its loyal staff of 40 to Caren Kelleher and her business partner, Trey Watson. Passing the torch The original Waterloo Records opened on April Fools Day in... View Details

Keywords: Jen McFarland Flint; photos by Jeff Wilson; Arts, Entertainment

01 Mar 2025
News

Venture: Time Heals All

Health (named for the ward where Borkenstein worked) in 2022 with the goal of modernizing nursing workforce management. Their user-friendly mobile app, powered by cutting-edge data science, is being deployed in hospitals across the United... View Details

Keywords: Amy Crawford; Illustration by Klaus Kremmerz; Ambulatory Health Care Services; Health, Social Assistance

April 2009 (Revised November 2018)
Case

Sanctuary Soft: International Expansion Strategies

By: Boris Groysberg, Geoff Marietta, Tim Marshall and Adam Hartley

Sanctuary Soft CEO Elizabeth Smalley faced increasing pressure from her primary investor to expand operations internationally. If successful, the expansion could enlarge Sanctuary’s customer base and enable the firm to better serve existing clients’ overseas offices.... View Details

Keywords: Global Strategy; Governing Rules, Regulations, and Reforms; Labor; Laws and Statutes; Market Entry and Exit; Information Technology Industry; Technology Industry; Web Services Industry; Banking Industry; China; India; Germany; United Kingdom; United States

March 2010 (Revised June 2010)
Case

The Greening of DUMBO

By: Robert G. Eccles, Amy C. Edmondson and Abhijit Prabhu

The Brooklyn, New York, neighborhood Down Under Manhattan Bridge Overpass (DUMBO) has seen a revitalization since the late 1970s. The neighborhood's business improvement district (BID) is charged with supplementing New York City's efforts in several areas, including... View Details

Keywords: Transformation; Local Range; Business and Community Relations; Business and Government Relations; Environmental Sustainability; Wastes and Waste Processing; Urban Development; Public Administration Industry; New York (city, NY)

06 Dec 2021
News

Rescue & Recovery

the most challenging of environments. She honors their work by focusing on hers, that of the service leader. “My job is to enable my staff to do the best work that they can,” she emphasizes. View Details

Keywords: Jen McFarland Flint; photographed by Stephen Voss; Social Assistance; Health, Social Assistance

June 2023
Case

Grittiness at Convene

By: Boris Groysberg and Sarah L. Abbott

Based in New York, Convene was founded in 2009 by Ryan Simonetti and Chris Kelly. Convene was founded on the question: “What if you ran an office building like a hotel?” The company offered a premium corporate events and workspace product. Convene initially took a... View Details

Keywords: Entrepreneur; Hospitality Industry; Growth; Culture; Entrepreneurship; Change Management; Growth Management; Strategy; Leadership; Service Industry; United States