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  • All HBS Web  (679)
    • News  (136)
    • Research  (443)
    • Multimedia  (3)
  • Faculty Publications  (261)

Show Results For

  • All HBS Web  (679)
    • News  (136)
    • Research  (443)
    • Multimedia  (3)
  • Faculty Publications  (261)
← Page 19 of 679 Results →
  • October 1990
  • Case

Manufacturers Hanover Corp.: Customer Profitability Report

By: Robert S. Kaplan
Banking company noting declining profitability from its traditional lending activities has started to measure the total profitability of its lending relationships. A loan pricing model estimates the profit and return-on-equity from commercial loans. Additional work was... View Details
Keywords: Investment Return; Revenue; Commercial Banking; Banks and Banking; Customer Value and Value Chain; Banking Industry
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Kaplan, Robert S. "Manufacturers Hanover Corp.: Customer Profitability Report." Harvard Business School Case 191-068, October 1990.
  • May 2021
  • Article

Making Doctors Effective Managers and Leaders: A Matter of Health and Well-Being

By: Lisa Rotenstein, Robert S. Huckman and Christine K. Cassel
The COVID-19 crisis has forced physicians to make daily decisions that require knowledge and skills they did not acquire as part of their biomedical training. Physicians are being called upon to be both managers—able to set processes and structures—and leaders—capable... View Details
Keywords: Health Care and Treatment; Management; Leadership; Health Pandemics; Health Industry
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Rotenstein, Lisa, Robert S. Huckman, and Christine K. Cassel. "Making Doctors Effective Managers and Leaders: A Matter of Health and Well-Being." Academic Medicine 96, no. 5 (May 2021).
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

and Experimentation Authors:Ingrid M. Nembhard and Amy C. Edmondson Publication:In The Oxford Handbook of Positive Organizational Scholarship, edited by Kim S. Cameron and Gretchen M. Spreitzer. Oxford... View Details
Keywords: Sean Silverthorne
  • March 2017
  • Article

Variation in the Cost of Care for Primary Total Knee Arthroplasties

By: Derek A. Haas and Robert S. Kaplan
The study examined the cost variation across 29 high-volume U.S. hospitals for delivering a primary total knee arthroplasty without major complicating conditions. Hospital and physician personnel costs were calculated using time-driven activity-based costing.... View Details
Keywords: Cost Management; Performance Productivity; Health Care and Treatment; Health Industry
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Haas, Derek A., and Robert S. Kaplan. "Variation in the Cost of Care for Primary Total Knee Arthroplasties." Arthroplasty Today 3, no. 1 (March 2017): 33–37.
  • 01 Nov 2011
  • First Look

First Look: Nov. 1

Robert S. Kaplan Publication:Balanced Scorecard Report 13, no. 5 (September-October 2011) Abstract In the second article of our two-part series, we explore the concept of an Office of Risk Management along... View Details
Keywords: Sean Silverthorne
  • 19 Jan 2016
  • First Look

January 19, 2016

Patient Outcomes in Cardiac Surgery By: Burt, Bryan M., Andrew W. ElBardissi, Robert S. Huckman, Lawrence H. Cohn, Marisa W. Cevasco, James D. Rawn, Sary F. Aranki, and John G. Byrne Abstract—We hypothesized... View Details
Keywords: Sean Silverthorne
  • 18 Aug 2009
  • First Look

First Look: August 18

a purely social act with economic considerations. Download the paper: http://www.hbs.edu/research/pdf/10-012.pdf Input Constraints and the Efficiency of Entry: Lessons from Cardiac Surgery Authors:David M. Cutler, Robert View Details
Keywords: Martha Lagace
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

implications are discussed. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51617 forthcoming Management Science Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, View Details
Keywords: Sean Silverthorne
  • March 1995 (Revised April 1997)
  • Case

Co-operative Bank, The

By: Robert S. Kaplan and Srikant M. Datar
A British bank with strong roots in the cooperative movement encounters declining profitability in an increasingly competitive and deregulated financial services industry. It attempts to grow by broadening its customer base and increasing the range of products and... View Details
Keywords: Product; Competition; Expansion; Cost Management; Activity Based Costing and Management; Profit; Banking Industry; Financial Services Industry
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Kaplan, Robert S., and Srikant M. Datar. "Co-operative Bank, The." Harvard Business School Case 195-196, March 1995. (Revised April 1997.)
  • March 1998 (Revised July 2001)
  • Case

Haier Group, The (A)

By: Lynn S. Paine and Robert J. Crawford
Zhang Ruimin, founder and CEO of China's Haier Group, must decide whether to acquire Red Star Electric Appliance Co., an insolvent local manufacturer of washing machines. Although Haier, slated to become one of China's first global brand names, has successfully turned... View Details
Keywords: Acquisition; Business or Company Management; Organizational Change and Adaptation; Organizational Culture; Success; Consumer Products Industry; China
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Paine, Lynn S., and Robert J. Crawford. "Haier Group, The (A)." Harvard Business School Case 398-101, March 1998. (Revised July 2001.)
  • 21 Dec 2010
  • First Look

First Look: December 21

http://www.isc.hbs.edu/pdf/Vietnam_Competitiveness_Report_2010_Eng.pdf   Working PapersInside the Learning Curve: Customer-, Domain-, and Technology-Specific Learning in Outsourced Radiological Services Authors:Jonathan R. Clark, Robert... View Details
  • Web

Entrepreneurial Management Awards & Honors - Faculty & Research

one of 100 Black Board Members Making a Difference by Board Prospects in 2024. Archie L. Jones : Received the 2024 Dr. James I. Cash Advancing Pathways Award. Olivia S. Kim : Winner of the 2024 Best Paper... View Details
  • March 2015
  • Case

Twine Health

By: Robert S. Huckman, Ariel D. Stern and Matthew G. Preble
In late 2014, Dr. John Moore (CEO), Frank Moss (chairman), and Scott Gilroy (CTO) of Twine Health (Twine) had to resolve several challenges that threatened to restrict the widespread dissemination of its sole product, Twine. Twine was a cloud-based platform that... View Details
Keywords: Health Care; Chronic Disease; Technology Adoption; Digital Health; Health Acceleration Challenge; Strategy; Disease Management; Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Health Industry; United States; Massachusetts
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Huckman, Robert S., Ariel D. Stern, and Matthew G. Preble. "Twine Health." Harvard Business School Case 615-068, March 2015.
  • 14 Apr 2015
  • First Look

First Look: April 14

Applied Corporate Finance When One Size Doesn't Fit All: Evolving Directions in the Research and Practice of Enterprise Risk Management By: Mikes, Anette, and Robert S. Kaplan Abstract—Enterprise risk... View Details
Keywords: Sean Silverthorne
  • Web

HBS - The year in Review

Required Curriculum, and Kristin Mugford and Tom Nicholas for outstanding teaching in the Elective Curriculum. Two HBS faculty members, Lakshmi Ramarajan and Robert Huckman , were recognized for their... View Details
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

http://hbr.org/product/handbook-of-leadership-theory-and-practice/an/12326-HBK-ENG Moment-to-Moment Optimal Branding in TV Commercials: Preventing Avoidance by Pulsing Authors:Thales S. Teixeira, Michel... View Details
Keywords: Martha Lagace
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

Lehman Brothers reduced their lending to a greater extent. Nobel Laureate Panel Discussion: What Retirement Means to Me Authors:Robert C. Merton, Paul A. Samuelson, and Robert M. Solow Publication:Chap. 1 in The Future of Life-Cycle... View Details
Keywords: Martha Lagace
  • November 1999 (Revised July 2001)
  • Case

New Profit Inc.: Governing the Nonprofit Enterprise

By: Robert S. Kaplan
New Profit, Inc. (NPI) is an innovative venture philanthropy fund. Founded by social entrepreneur Venessa Kirsch, NPI intends to raise large donations from individuals who wish to invest in nonprofit enterprises that could have a significant social impact and the... View Details
Keywords: Balanced Scorecard; Nonprofit Organizations; Venture Capital; Social Entrepreneurship; Corporate Governance; Performance Evaluation; Financial Statements; Philanthropy and Charitable Giving; Service Industry
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Kaplan, Robert S. "New Profit Inc.: Governing the Nonprofit Enterprise." Harvard Business School Case 100-052, November 1999. (Revised July 2001.)
  • October 22, 2015
  • Article

The Mayo Clinic Model for Running a Value-Improvement Program

By: Robert S. Kaplan, Derek A. Haas, Richard A. Helmers, March Rucci and Meredith Brady
Applying time-driven activity-based costing (TDABC) in health care cannot be delegated to the finance function. The most successful implementations have had strong executive support, exceptional clinical leaders, and dedicated, multi-disciplinary project teams. The... View Details
Keywords: Service Delivery; Activity Based Costing and Management; Health Care and Treatment; Health Industry
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Kaplan, Robert S., Derek A. Haas, Richard A. Helmers, March Rucci, and Meredith Brady. "The Mayo Clinic Model for Running a Value-Improvement Program." Harvard Business Review (website) (October 22, 2015). (A collaboration of the editors of Harvard Business Review and the New England Journal of Medicine.)
  • Web

The Intersection of Public Relations and Photography | Baker Library | Bloomberg Center | Harvard Business School

Corporate Eye: Photography and the Rationalization of American Commercial Culture , 1884–1929 . “Businesses, especially manufacturing and communications industries at the forefront of both labor activism and welfare capitalism, responded to negative public opinion... View Details
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