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      • Faculty Publications  (415)

      by Robert Eccles Remove by Robert Eccles →

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      • March 1995 (Revised April 1997)
      • Case

      Co-operative Bank, The

      By: Robert S. Kaplan and Srikant M. Datar
      A British bank with strong roots in the cooperative movement encounters declining profitability in an increasingly competitive and deregulated financial services industry. It attempts to grow by broadening its customer base and increasing the range of products and... View Details
      Keywords: Product; Competition; Expansion; Cost Management; Activity Based Costing and Management; Profit; Banking Industry; Financial Services Industry
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      Kaplan, Robert S., and Srikant M. Datar. "Co-operative Bank, The." Harvard Business School Case 195-196, March 1995. (Revised April 1997.)
      • September 1994
      • Case

      MCI: From Mainframe to Metroplex

      By: Robert G. Eccles Jr., Nitin Nohria and James Berkley
      Keywords: Information Technology; Management; Organizational Culture
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      Eccles, Robert G., Jr., Nitin Nohria, and James Berkley. "MCI: From Mainframe to Metroplex." Harvard Business School Case 495-020, September 1994.
      • September 1994
      • Supplement

      Giddings & Lewis: In Search of the Cutting Edge (Consolidated) (B)

      By: Nitin Nohria and Robert G. Eccles Jr.
      Supplements the (A) case. View Details
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      Nohria, Nitin, and Robert G. Eccles Jr. "Giddings & Lewis: In Search of the Cutting Edge (Consolidated) (B)." Harvard Business School Supplement 495-019, September 1994.
      • September 1993
      • Background Note

      The Private Label Movement

      By: Robert S. Kaplan and Ray A. Goldberg
      Private labels, previously weak in the U.S. market, are making inroads in the United States and Canada. Reasons for this include a weak economy, better quality of private label goods, and a desire by retailers to increase profitability. View Details
      Keywords: Brands and Branding; Retail Industry; United States; Canada
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      Kaplan, Robert S., and Ray A. Goldberg. "The Private Label Movement." Harvard Business School Background Note 594-039, September 1993.
      • August 1993
      • Case

      Giddings & Lewis: In Search of the Cutting Edge (A)

      By: Robert G. Eccles Jr., Nitin Nohria and Norman Klein
      Keywords: Change Management; Corporate Strategy; Social Enterprise
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      Eccles, Robert G., Jr., Nitin Nohria, and Norman Klein. "Giddings & Lewis: In Search of the Cutting Edge (A)." Harvard Business School Case 494-023, August 1993.
      • August 1993
      • Supplement

      Giddings & Lewis: In Search of the Cutting Edge (B)

      By: Robert G. Eccles Jr., Nitin Nohria and Norman Klein
      Keywords: Industrial Products Industry
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      Eccles, Robert G., Jr., Nitin Nohria, and Norman Klein. "Giddings & Lewis: In Search of the Cutting Edge (B)." Harvard Business School Supplement 494-024, August 1993.
      • August 1993
      • Supplement

      Giddings & Lewis: In Search of the Cutting Edge (C)

      By: Robert G. Eccles Jr., Nitin Nohria and Norman Klein
      Supplements the (A) case. Intended as an in-class handout. View Details
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      Eccles, Robert G., Jr., Nitin Nohria, and Norman Klein. "Giddings & Lewis: In Search of the Cutting Edge (C)." Harvard Business School Supplement 494-025, August 1993.
      • August 1993
      • Supplement

      Giddings & Lewis: In Search of the Cutting Edge (D)

      By: Robert G. Eccles Jr., Nitin Nohria and Norman Klein
      Supplements the (A) case. Intended as an in-class handout. View Details
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      Eccles, Robert G., Jr., Nitin Nohria, and Norman Klein. "Giddings & Lewis: In Search of the Cutting Edge (D)." Harvard Business School Supplement 494-026, August 1993.
      • August 1993
      • Supplement

      Giddings & Lewis: In Search of the Cutting Edge (E)

      By: Robert G. Eccles Jr., Nitin Nohria and Norman Klein
      Supplements the (A) case, emphasizing issues of implementation. View Details
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      Eccles, Robert G., Jr., Nitin Nohria, and Norman Klein. "Giddings & Lewis: In Search of the Cutting Edge (E)." Harvard Business School Supplement 494-027, August 1993.
      • May 1993 (Revised January 1994)
      • Case

      Cummins Engine Company, The: Starting Up "B" Crankshaft Manufacturing at the San Luis Potosi Plant

      By: Robert H. Hayes
      Cummins Engine Co. is starting up production of diesel engine crankshafts in its plant in central Mexico. This operation requires much tighter tolerances than any product previously produced at the plant, and the young (recent MBA) manager who is in charge of the... View Details
      Keywords: Decision Choices and Conditions; Production; Cross-Cultural and Cross-Border Issues; Emerging Markets; Problems and Challenges; Industrial Products Industry; Mexico; Alabama
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      Hayes, Robert H. Cummins Engine Company, The: Starting Up "B" Crankshaft Manufacturing at the San Luis Potosi Plant. Harvard Business School Case 693-121, May 1993. (Revised January 1994.)
      • January 1993 (Revised April 1993)
      • Case

      Chadwick, Inc.: The Balanced Scorecard

      By: Robert S. Kaplan
      The pharmaceutical division of a diversified company has been asked to develop a Balanced Scorecard. Research and development projects take about ten years to bring a new product to the marketplace and the division depends on good relations and active feedback from its... View Details
      Keywords: Balanced Scorecard; Performance Evaluation; Customer Relationship Management; Goals and Objectives; Customer Satisfaction; Research and Development; Marketplace Matching; Financial Condition; Product Launch; Pharmaceutical Industry
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      Kaplan, Robert S. "Chadwick, Inc.: The Balanced Scorecard." Harvard Business School Case 193-091, January 1993. (Revised April 1993.)
      • December 1992 (Revised May 1993)
      • Case

      Porsche AG

      By: Robert S. Kaplan
      Describes the financial management of the research and development departments of an automobile manufacturer and technology supplier. Existing cost systems measure accurately the costs incurred by department and by project. But little formal information is provided... View Details
      Keywords: Financial Management; Cost Accounting; Research and Development; Machinery and Machining; Auto Industry; Technology Industry
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      Kaplan, Robert S. "Porsche AG." Harvard Business School Case 193-071, December 1992. (Revised May 1993.)
      • 1992
      • Book

      Networks and Organizations: Structure, Form, and Action

      By: N. Nohria and Robert G. Eccles
      Keywords: Networks; Organizations; Organizational Structure
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      Nohria, N. and Robert G. Eccles, eds. Networks and Organizations: Structure, Form, and Action. Boston: Harvard Business School Press, 1992.
      • May 1992 (Revised January 2000)
      • Supplement

      ABB: Accountability Times Two (B)

      By: Robert L. Simons
      Describes internal allocation conflicts in a complex global company structured as a matrix organization. ABB Switzerland has secured and will build an important power station project; however, internal market allocation policies dictate that this work be handled by ABB... View Details
      Keywords: Multinational Firms and Management; Conflict Management; Complexity; Sweden; Switzerland
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      Simons, Robert L. "ABB: Accountability Times Two (B)." Harvard Business School Supplement 192-142, May 1992. (Revised January 2000.)
      • October 1991 (Revised September 1998)
      • Case

      Maxwell Appliance Controls

      By: Robert S. Kaplan
      A profitable manufacturing division of a large company is looking for new ways to identify sources of productivity improvements. Led by its senior finance officer, an activity-based cost system is developed to identify activities performed for its highly varied product... View Details
      Keywords: Activity Based Costing and Management; Management Teams; Quality; Performance Improvement; Organizational Culture; Problems and Challenges; Production; Manufacturing Industry
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      Kaplan, Robert S. "Maxwell Appliance Controls." Harvard Business School Case 192-058, October 1991. (Revised September 1998.)
      • April 1991 (Revised July 1991)
      • Supplement

      RJR Nabisco Board: Guardians of the Gate? (B)

      By: Jay W. Lorsch
      The special committee of the RJR Nabisco board has extended the bidding deadline for the company by 10 days. The case explains the process by which Kohlberg Kravis Roberts and the management group bid against one another for ownership of RJR Nabisco. The board of... View Details
      Keywords: Leveraged Buyouts; Situation or Environment; Bids and Bidding; Decision Making; Managerial Roles; Governing and Advisory Boards; Management Teams; Consumer Products Industry; Food and Beverage Industry
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      Lorsch, Jay W. "RJR Nabisco Board: Guardians of the Gate? (B)." Harvard Business School Supplement 491-121, April 1991. (Revised July 1991.)
      • March 1991 (Revised May 1991)
      • Case

      New York Life Insurance Co.: Pension Department

      By: Robert J. Dolan
      Analyzes competition in the pension fund industry. In particular, New York Life must decide whether to compete head-to-head with mutual fund giants by offering record-keeping services or to just continue to focus on selling investment products. Presents the results of... View Details
      Keywords: Competition; Financial Instruments; Insurance Industry; Financial Services Industry
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      Dolan, Robert J. "New York Life Insurance Co.: Pension Department." Harvard Business School Case 591-051, March 1991. (Revised May 1991.)
      • February 1991 (Revised November 2010)
      • Case

      Tennessee Controls: The Strategic Ranking Problem

      By: Robert L. Simons and Dale Geiger
      Tennessee Controls has instituted a new formal asset acquisition process to rank competing proposals. Judy Starnes, the new division manager, is asked to rank three proposals by using techniques to quantify economic returns, risk, as well as the credibility of the... View Details
      Keywords: Capital Budgeting; Governance Controls; Management Systems; Strategic Planning; Mathematical Methods; Electronics Industry
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      Simons, Robert L., and Dale Geiger. "Tennessee Controls: The Strategic Ranking Problem." Harvard Business School Case 191-083, February 1991. (Revised November 2010.)
      • January 1991 (Revised March 2010)
      • Case

      Westchester Distributing, Inc. (A)

      By: Robert L. Simons and Robert Boxwell
      Focuses on the three-way interaction among internal controls, employee behavior, and incentives. Salesmen are illegally providing kickbacks to customers of this beer-distribution firm. In turn, salesmen are reimbursing themselves by filing fraudulent expense reports.... View Details
      Keywords: Financial Reporting; Crime and Corruption; Corporate Governance; Governance Controls; Salesforce Management; Behavior; Motivation and Incentives; Distribution Industry; Food and Beverage Industry
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      Simons, Robert L., and Robert Boxwell. "Westchester Distributing, Inc. (A)." Harvard Business School Case 191-118, January 1991. (Revised March 2010.)
      • January 1991 (Revised March 2010)
      • Supplement

      Westchester Distributing, Inc. (B)

      By: Robert L. Simons and Robert Boxwell
      Describes the actions taken by the owner/president to resolve the dilemma. View Details
      Keywords: Crime and Corruption; Customers; Problems and Challenges; Governance Controls; Compensation and Benefits; Behavior; Distribution Industry
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      Simons, Robert L., and Robert Boxwell. "Westchester Distributing, Inc. (B)." Harvard Business School Supplement 191-119, January 1991. (Revised March 2010.)
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