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- All HBS Web
(2,054)
- People (8)
- News (886)
- Research (605)
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- Multimedia (6)
- Faculty Publications (25)
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- 14 Mar 2011
- Research & Ideas
Keeping Credit Flowing to Consumers in Need
The credit crunch and subsequent collapse of the nonprime mortgage market claimed many victims, including hundreds of thousands of low- and moderate-income Americans who lost their homes and savings. Today, regulators and policymakers are... View Details
- 04 Oct 2024
- In Practice
Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged
aside time to focus that can help restore work-life balance. Joseph Fuller: Make time for ‘deep work’ at the office and home People have struggled to balance the demands of work and their personal lives since the emergence of organized... View Details
Keywords: by Rachel Layne
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
SeventyFour Few phrases in business are more seductive than the one attributed to Ralph Waldo Emerson in the 19th century: “Build a better mousetrap and the world will beat a path to your door.” Unless, of course, what you are selling is... View Details
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
"A magician has to be very much aware of the emotional state of the audience to get that emotional buy-in," Thomke says. "You can take a trick and do it very clinically and people will sit there and say, 'That was interesting.' Or View Details
- 17 Jan 2008
- Research & Ideas
If Marketing Experts Ran Elections
consumption—is higher. In representative democracies, the consumer has to live with the majority decision. That also dampens enthusiasm. Not so in commerce. You can buy or own whichever brand, or suite of brands, View Details
Keywords: by John A. Quelch
- 02 Apr 2018
- Research & Ideas
Is 'Gut Feel' a Good Reason to Invest in a Startup?
overall, the companies that were successful had much higher performance. “Putting it into baseball terms, investors who relied on their gut feel had a lower batting average, but more home runs,” Huang says. In the current paper, she... View Details
- 09 Jul 2024
- Research & Ideas
Chance Encounters: What's at Stake in Return-to-Office Decisions
associate professor. In the following conversation with the Harvard Business School Alumni Bulletin, Roche and Wu talk about the contest between physical proximity and virtual connection, and the increasing human tendency to isolate oneself. Alumni Bulletin: View Details
- 21 Feb 2017
- First Look
First Look at New Research: February 21
States, Neeley argues that an organization’s lingua franca is the catalyst by which all employees become some kind of “expat”(someone detached from their mother tongue or home culture). Through her unfettered access to the inner workings... View Details
Keywords: Carmen Nobel
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
service. And at the same time, they have been shown to register three times the profitability of S&P 500 firms in recent years. Aisner: That’s a perfect lead-in to the next question. In a 1994 Harvard Business Review article, you all... View Details
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
savings. In the area of prevention, the spread of ever-cheaper mobile smart phones enables citizens in remote rural areas to receive online medical consultations, treatment suggestions, and prescriptions. Readings on diagnostic machines in View Details
- 18 Sep 2007
- First Look
First Look: September 18, 2007
http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=408004 HCL Technologies (B) (Abridged) Harvard Business School Supplement 408-006 Supplements the (A) case. Purchase this supplement: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=408006... View Details
Keywords: Martha Lagace
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Big Messages, Small Screens, Many Choices
is, if the app is the way we interact with the brands, how do you get me to be one of your favorite apps?" Gupta said that a successful app must provide obvious, unique value—and meet consumers where they live. As an example, he cited the... View Details
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
firm but by most companies today. Yes, women were struggling to be fully present at home and work, but so were men. An always-on culture and gender-role expectations were to blame, not motherhood. And men were mourning the loss of their... View Details
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
coffee, revitalizing the quality of its standard beverages. But none of these moves addressed the fundamental problem: Starbucks is a mass brand attempting to command a premium price for an experience that is no longer special. Either you... View Details
- 25 Apr 2019
- Research & Ideas
Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People
hackathons and set up incubators to nurture new ideas. Traditional companies are even wading into co-working to stimulate interaction. But, does it take a village to hatch a groundbreaking venture? It can help, but only if you don’t... View Details
Keywords: by Danielle Kost
- 30 Jan 2012
- Research & Ideas
Measuring the Efficacy of the World’s Managers
professor at Harvard Business School who coleads the WMS with Nicholas Bloom of Stanford University and John Van Reenen of the London School of Economics. "If you really want to be convincing, it's important to have large-scale... View Details
Keywords: by Carmen Nobel
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
has decided to compete with Airbnb on its own turf, announcing plans for its own home-sharing service. It only took 11 years and 500 million lost bookings industrywide. Danielle Kost: How do you think Airbnb changed the way travel... View Details
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
attributes. You see that with the success of the airline JetBlue, for example: It has no meals and no round-trip airfares, but it does have leather seats and personal entertainment centers that delight and surprise its passengers.... View Details
- 24 May 2010
- Research & Ideas
Stimulus Surprise: Companies Retrench When Government Spends
congressional committees truly bring home the bacon to their states in the forms of earmark spending. Can you give a sense of how large this effect is? A: Sure. The average state experiences a 40 to 50... View Details
Keywords: by Sean Silverthorne
- 24 Sep 2007
- Research & Ideas
The FDA: What Will the Next 100 Years Bring?
food, medicine, or cosmetics you use. Consumers would end up restricting what they buy to a few trusted brands. In effect, the FDA has made competition possible in consumer products and even in pharmaceuticals (particularly through the... View Details