Work - Publications - Faculty & Research

The newly appointed dean of a South American business school is eager to transform the learning process from the traditional lecture method to one that actively engages students and contributes to the development of critical managerial skills, attitudes, and world... View Details

Keywords: Change Management; Transformation; Business Education; Leading Change; Business Processes; Organizational Change and Adaptation; Alliances; Education Industry; South America

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July 1982 (Revised March 1984)
Background Note

Worked Examples in Dynamic Programming

By: David E. Bell

Keywords: Mathematical Methods

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November 1991 (Revised June 1992)
Case

AT&T: The Dallas Works (B)

Describes the innovative use of a cross-level team as a tool for driving change at a troubled AT&T plant. After the team is disbanded, the case raises questions about the group's achievements, and about how well the organization is positioned to tackle the changes that... View Details

Keywords: Organizational Change and Adaptation; Change Management; Groups and Teams; Telecommunications Industry; Texas

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June 1989 (Revised July 1989)
Case

Reading Works at AT&T (A)

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17 Sep 2009
News

Putting America Back to Work

01 Mar 2012
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How to Make Finance Work

30 Mar 2012
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Why self-checkout lanes don’t work

06 Jul 2020
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Working Through a Personal Crisis

12 Sep 2021
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Life Kit: How To Make Hybrid Work Successful

08 Sep 2016
News

How We Make It Work

Edited by Julia Hanna and Dan Morrell Above: Josh Escher, hard at work as father Peter supervises. (photo by Michael Hanson) The phrase “work-life balance”—that mythical equilibrium between career and family responsibilities—has been... View Details

12 PM – 1 PM EDT, 19 Sep 2017
Webinars: Career

Navigate Conflict and Build Stronger Relationships at Work

Every day at work we navigate competing interests, clashing personalities, and limited time and resources. The most effective leaders know how important it is to be able to navigate difficult conversations and work through conflict to improve our relationships. View Details

30 Mar 2022
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To Retain Employees, Support Their Passions Outside Work

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Editor - HBS Working Knowledge

Email the Editor *Name: *Email: (Return address) Comments: Contact HBS Working Knowledge Baker Library | Bloomberg Center Harvard Business School Soldiers Field Road Boston, MA 02163 Customer Service Editor Newsletter Sign-Up Reprint... View Details

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Privacy - HBS Working Knowledge

About Us Linking Policy Privacy Policy Harvard Business School and HBS Working Knowledge understand that the privacy of its users is important. To that end, we have adopted the following policy with regard to the collection, use, and... View Details