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Show Results For
- All HBS Web
(558)
- People (3)
- News (161)
- Research (322)
- Events (7)
- Multimedia (2)
- Faculty Publications (61)
- 01 Nov 2016
- First Look
First Look - November 1, 2016
rather than creating the best content. Success comes not from making the "best" content, but from recognizing how content facilitates user connections; it comes not from protecting the value of content at all costs, but from... View Details
Keywords: Sean Silverthorne
- 26 May 2022
- News
Northern California Club Honors Noom; LGBTQ Alumni Share HBS Stories
product attempts that missed the mark on health outcomes—including a prototype of a smart bike and apps for fitness and calorie tracking. “In order to have a healthy outcome, our users need to adopt a healthy lifestyle—daily,... View Details
Keywords: Margie Kelley
- 26 Jan 2010
- First Look
First Look: Jan. 26
Public School Districts Author:Stacey Childress Abstract This working paper offers concrete examples of improved productivity and efficiencies at the district level, drawing from the author's experience working with districts and... View Details
Keywords: Martha Lagace
- Profile
Ann Chao
pianist since age five, Ann had kept her artistic passion burning while pursuing her MBA. "I want to merge my love of music with business," she says. "It was about accomplishing a mission—making beautiful experiences in... View Details
- 01 Dec 2020
- News
A New Approach to Contact Tracing
and strict quarantine measures, drawing on the city-state’s previous experience with pandemics, including SARS, H1N1, MERS, and Zika. Then in March 2020, Singapore deployed the world’s first Bluetooth-based contact-tracing system,... View Details
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
by research. We know that the quality of the voice is a big driver in how much the end user enjoys the experience,” he says. The solution started to take shape during Sambvani’s tenure at Spotify, where he worked as a data scientist just... View Details
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
(PLDA 15, 2013) SESERI: E-commerce—and retail, more broadly—is one of the areas that will benefit the most from AI. It will enable retailers to provide much better experiences to consumers. For instance, AI will be able to predict what I... View Details
Keywords: April White
- 24 Mar 2015
- First Look
First Look: March 24
Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choices. Evaluating a natural experiment in which different results were... View Details
Keywords: Sean Silverthorne
- 01 Mar 2012
- News
Get Creative
this before? It turns out that most problems have been solved before by somebody in a different environment. Associating that other experience to what’s going on in my world may make me look brilliant, but in reality my brilliance was in... View Details
- 08 Mar 2011
- First Look
First Look: March 8
histories until 1914. Part III suggests, from this small sample, a series of hypotheses and tentative conclusions about their experiences and influence. Part IV compares the financial environment of the nineteenth century with that of the... View Details
Keywords: Sean Silverthorne
- 07 Apr 2015
- First Look
First Look: April 7
the lab and into the field, analyzing companies' sales and pay data, and conducting experiments involving actual salespeople. The findings from this new wave of research support some current compensation practices but call others into... View Details
Keywords: Sean Silverthorne
- Web
IT Strategy: Improving Service to Support Innovation | Information Technology
line IT support for MBA students, Executive Education participants, and HBS Alumni. Depending on patterns of business activity, Anthology addresses between 10% and 20% of user support requests per month that would otherwise have gone to... View Details
- Web
A Eureka Moment | Social Enterprise | Harvard Business School
Project, Bucala and four Harvard students surveyed parents, teachers, and students to determine customer demand and gain a clearer understanding of educational needs when building their app. With a human-centered approach to design, they used the customer feedback to... View Details
- 27 Jun 2017
- Blog Post
Why I Would Have Applied to the MS/MBA: Engineering Sciences Program
this need, because there were plenty of technical MBAs I spoke to who wanted the same mix of experiences during their time at Harvard." How do you think a program like this will help to position graduates as future leaders of... View Details
- 26 May 2009
- Research & Ideas
Improving Market Research in a Recession
supplier aggressively explore synergies across its various component agencies as well as eliminate research redundancies. Value experience and judgment. CMOs should tap the knowledge and intuitions of managers and researchers who've lived... View Details
Keywords: by John Quelch
- Web
How Sharing Smart Ideas on Social Can Boost Sales | Working Knowledge
cohesion among remote operations. Work-based social media risks drowning employees in birthday wishes and pet photos, much like personal Facebook accounts can overwhelm users with ads, groups, and other clutter. But a new analysis of a... View Details
- 01 Dec 2015
- News
Golden State of Mind
Hsieh, and Lyft founder John Zimmer, centers around a team-based curriculum. To date, DU has nearly 500 alumni from 50 countries, with more than 250 startups created, including a medical device company, an apartment listings app, and an exchange for View Details
Keywords: Julia Hanna
- 20 May 2008
- First Look
First Look: May 20, 2008
Case 608-016 Cambrian House builds Internet-based products and services by relying entirely on its user community for all aspects of its innovation and new product development process. Users suggest ideas... View Details
Keywords: Martha Lagace
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
a lot of tacit knowledge that required a lot of experience and practice to perfect and made it routine and predictable. Production tools have always incorporated some amount of knowledge; that is the very essence of what they are, after... View Details
- 21 Dec 2015
- Op-Ed
Without Immigrants, We Wouldn't Have Google
specialization. Consider one of the founders of Google, Sergey Brin. His experience defines what it means to transition from outsider to insider. He came to this country at age six because his parents were trying to escape the oppression... View Details