Travel - Publications - Faculty & Research

09 Nov 2009
Research & Ideas

Come Fly with Me: A History of Airline Leadership

opportunities and parameters of success. The U.S. airline industry went through a seismic shift after the terrorist attacks of September 11. This external jolt to the industry further reinforced the need to reevaluate the manner in which the industry is run. “While air... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation

15 Jun 2020
Research & Ideas

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.

more urgent. Health care workers from areas where there are fewer cases are already traveling to hotspots like Boston and New York to help, Trelstad says. Central to the case study is a decision Last Mile Health had to face early on in... View Details

Keywords: by Rachel Layne; Health

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

industries, but especially in travel and hospitality. Increasingly, Macomber postulates, savvy business leaders and landlords will begin to leverage healthier indoor spaces as recruitment tools and sources of competitive advantage.... View Details

Keywords: by Kristen Senz; Real Estate; Health

02 Jan 2001
Research & Ideas

Gurus in the Garage

not have to travel far to make deals, change jobs, or find professional partners. John Doerr of Kleiner Perkins is fond of saying that the Valley is a place where you can change your job without changing your parking spot. Shared values... View Details

Keywords: by Dorothy Leonard & Walter Swap

08 Nov 2024
Op-Ed

How Private Investors Can Help Solve Africa's Climate Crisis

African people, businesses, and nations are becoming increasingly stressed by climate-related perils like droughts, river flooding, extreme heat, and rising sea levels. This is leading not only to the destruction of assets but also challenges to lives and... View Details

Keywords: by John Macomber; Green Technology; Energy

31 May 2016
HBS Case

Who Owns Space?

businesspersons are going to great lengths and great personal expense to put their stamp on commercial space travel and the so-called New Space sector, turning a very cold place into a hotbed of startup activity. Professor Matt Weinzierl... View Details

Keywords: Re: Matthew C. Weinzierl; Aerospace

10 Jun 2013
Research & Ideas

How Numbers Talk to People

online travel company Expedia's US business. Joe was previously a Web analytics maven-and he still is-but his data-based problem-solving approaches have led to a variety of impressive promotions. Many of the Expedia investigations involve... View Details

05 Feb 2001
Research & Ideas

The Ten Deadly Mistakes of Wanna-Dots

issues. Williams-sonoma Williams-Sonoma is a great example precisely because it had such a hard road to travel from initial denial to its first round of successes. The CEO was converted from skeptic to sponsor through two pilot ventures... View Details

Keywords: by Rosabeth Moss Kanter

09 Sep 2013
Lessons from the Classroom

Teaching Climate Change to Skeptics

A few years ago, Joseph B. Lassiter traveled to San Francisco, Houston, and New York to hold discussions with Harvard alumni on the topic of business and the environment. Each time, he surveyed the audience about the touchy subject of... View Details

Keywords: by Carmen Nobel

09 May 2018
Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

this may save travel time and costs, it might be preventing inspectors from doing their jobs more effectively. One possible remedy: Managers could impose a cap on the maximum number of inspections per day, and rearrange schedules to... View Details

Keywords: by Carmen Nobel; Food & Beverage; Service

04 May 2016
What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

million polar research ship. Johnson, the U.K. Government’s Science Minister responsible for, among other things, NERC, sought to get the effort off on the right inspirational foot by saying: “Can you imagine one of the world’s biggest research labs View Details

Keywords: by James Heskett; Advertising

10 Feb 2015
First Look

First Look: February 10

the magnitude of their effects and broadening the circumstances in which they arise. We discuss applications to payment card systems, travel reservation systems, rebate services, and various other intermediaries. Download working paper: View Details

Keywords: Sean Silverthorne

07 Mar 2013
Research & Ideas

Video: Harvard Business School at the Kumbh Mela

a personal point of view, it was remarkable to see tens of millions of people from all walks of life, rich and poor, gather together in what was literally a pop-up city and go about their daily and religious lives, inhabiting tents of one kind or another, View Details

Keywords: by Jim Aisner; Construction; Real Estate

18 Feb 2014
First Look

First Look: February 18

http://hbr.org/product/groupon-for-local-businesses/an/514047-PDF-ENG Harvard Business School Case 514-071 Managing Online Reviews on TripAdvisor In 2013, TripAdvisor was the most visited online travel site in the world. It hosted a... View Details

Keywords: Sean Silverthorne

24 May 2004
Research & Ideas

The Watsons: IBM’s Troubled Legacy

organization is in recognition of the part played by art in industry and its importance to industry in broadening the horizons of culture and influencing the needs and desires of the people of every country. Whatever that might mean. This collection View Details

Keywords: by Richard S. Tedlow

31 May 2023
Research & Ideas

With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines

method to plot when enough bikes are needed to cut congestion or improve bike traffic flow. The next step, Ascarza says, may be to study how people who are traveling as part of a routine would respond differently to policy... View Details

Keywords: by Rachel Layne; Transportation

May 20, 2016
Comment

World Health Organization Lacks Leadership to Combat Pandemics

By: John A. Quelch

When it comes to emergency preparedness for pandemics, the World Health Organization is falling short. It has not provided prompt and clear leadership to the world in combating either the Ebola or Zika viruses. Its leadership has been low energy, its representatives... View Details

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06 Apr 2009
Research & Ideas

Cheers to the American Consumer

than the European eccentric. Technology. Americans understand that innovation is the key to growth and wealth in a global economy where knowledge travels at lightspeed over the Internet. America's economic strength is based on innovation.... View Details

Keywords: by John Quelch

13 Oct 2011
Lessons from the Classroom

Building a Business in the Context of a Life

leader." In fact, Kraus, faced her own crossroads in recent years after achieving great success as an entrepreneur. In 1997 she cofounded Circles, a concierge and events company that grew into a $50 million business. She sold Circles in 2007 and then led Spire, a... View Details

Keywords: by Dina Gerdeman; Education

12 Sep 2011
Research & Ideas

The Untold Story of ‘Green’ Entrepreneurs

In the 1920s, on pitch black nights in rural eastern Montana, the farmhouse owned by the parents of brothers Marcellus and Joe Jacobs stood out for one reason: it had light, although located far from power lines and gasoline supplies. It was a beacon in the dark that... View Details

Keywords: by Sean Silverthorne

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