Top Performers - Publications - Faculty & Research

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

We know surprisingly little about mergers and acquisitions, despite the buckets of ink spilled on the topic. In fact, our collective wisdom could be summed up in a few short sentences: Acquirers usually pay too much. Friendly deals done using stock often View Details

Keywords: by Joseph L. Bower

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

imposed by social distancing by facilitating community, offering empathy, and providing social support. AB InBev joined thousands of museums and performing arts organizations in offering virtual performances, sponsoring the Bud Light Dive... View Details

Keywords: by Jill Avery and Richard Edelman

25 Jun 2013
First Look

First Look: June 25

http://www.people.hbs.edu/amusacchio/Leviathan/toc.htm 2006 pub Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals By: Swift, S. A., D. Moore, Z. Sharek, and F. Gino Abstract—When explaining others'... View Details

Keywords: Anna Secino

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

expenses and health checks. To make sure to reach everyone in the firm, including production workers who lacked company email addresses, WhatsApp groups were created. After a few weeks, PrecisionCo completed their human resources View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

the order of 25-, 30-, even 50-percent at highly-ranked schools outside the top 15 or so schools. The schools were, by and large, unaware of how widespread the problem was. Each thought the problem of declining enrolments was unique to... View Details

Keywords: by Martha Lagace; Education

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

top priority. They must feel secure when they walk into the classroom. They must feel secure as they fulfill class assignments outside of class. Second, students need to know that teachers care about them and their work. They learn this... View Details

Keywords: by Martha Lagace; Education

10 Aug 2015
Research & Ideas

New Medical Devices Get To Patients Too Slowly

Delicate Balance For nearly 80 years, the FDA has performed a delicate balancing act between getting life-saving drugs to market, and ensuring that those drugs will be safe when taken by patients. In order to serve that dual function, the... View Details

Keywords: by Michael Blanding; Health; Technology

2011
Chapter

Teams and Team Effectiveness in Health Services Organizations

By: Bruce J. Fried, Sharon Topping and Amy C. Edmondson

Keywords: Groups and Teams; Performance Effectiveness; Health; Health Industry

Citation

Find at Harvard

02 Jul 2013
First Look

First Look: July 2

organization, why men believe women are more emotionally intelligent, and the challenges female directors of corporations face in interacting with their male counterparts. 2006 pub Who Lives in the C-Suite? Organizational Structure and the Division of Labor in View Details

Keywords: Anna Secino

22 Jan 2008
Research & Ideas

New Challenges in Leading Professional Services

New Model for High Performance But lately the challenges for professional service firms (PSFs) have been growing in size and complexity, and the excitement is more the type you need a stomach antacid to control. The dilemma, says HBS... View Details

Keywords: by Sean Silverthorne; Consulting; Accounting; Legal Services

12 Oct 1999
Research & Ideas

Right from the Start: Common Traps for the New Leader

In this excerpt from Chapter 1 of the their book, Dan Ciampa and HBS Professor Michael D. Watkins describe some of the common traps into which new leaders can fall. Falling Behind The Learning Curve Not using the time before entry effectively can undermine one's... View Details

Keywords: by Dan Ciampa & Michael D. Watkins

09 Jun 2009
Research Event

Business Summit: Enterprise Risk Management

include: having top management lead risk management; creating a culture of risk management where it is part of all decisions; setting clear risk parameters and having them broadly adhered to; having the discipline to make risk management... View Details

Keywords: Re: Robert S. Kaplan

08 Jan 2020
Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

We have written about how top NFL coaches try to stay relevant over time. Our empirical evidence supports the idea that most organizational leaders see a decline in performance as they get more tenured, but... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

18 Feb 2013
Research & Ideas

Breaking Through a Growth Stall

the variables that align with different customer types. Given the competing priorities in any venture, we've found that an ICP process must come from the top team to be credible and effective. Conversely, the process itself often helps to... View Details

Keywords: by Sean Silverthorne

27 Mar 2007
First Look

First Look: March 27, 2007

Organizational Behavior (forthcoming) Abstract Using a panel data set of top-performing security analysts over a nine-year period, we show that top performers do not "own" their performance, even... View Details

Keywords: Martha Lagace

21 Jul 2003
Research & Ideas

Don’t Get Buried in Customer Data—Use It

top players' market share declined more than 10 percent. Not surprisingly, many executives' faith in CRM has waned. In a 2001 Bain & Co. survey of the 25 most popular management tools, CRM was ranked near the bottom. In a follow-up... View Details

Keywords: by Jean Ayers

01 Jul 2019
What Do You Think?

Are Super Stretch Goals Only for the Very Young?

groups, but not large blocks. If a large corporate wishes to pursue such a goal, it is more prudent to execute it with a small team.” In a related comment, Ashok Jainn stated, “Age is no bar Super stretch goals, when they’re not handed down from the View Details

Keywords: by James Heskett

12 Nov 2018
Research & Ideas

'Always On' Isn't Always Best for Team Decision-Making

collaboration encouraged by today’s communication tools like Slack and Skype good or bad for finding the best answer? “I don’t want there to be zero communication, but I do think that transparency and communication do have downsides" To find out, the researchers... View Details

Keywords: by Roberta Holland

16 Oct 2019
Research & Ideas

Read Our Most Popular Stories of the Quarter

What stories were readers like you diving into this summer on HBS Working Knowledge? Your interests varied dramatically, everything from how researchers use machine learning technology to predict CEO performance to the power of rituals in... View Details