Publications

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24 Apr 2014
News

Giving back makes a community stronger

Felicia Lipson (AB 1984, MBA 1988), marketing consultant, talks about giving back to her community and working with other women in business and politics. (Published April 2014) View Details

Article

The Conversational Circumplex: Identifying, Prioritizing, and Pursuing Informational and Relational Motives in Conversation

By: Michael Yeomans, Maurice E. Schweitzer and Alison Wood Brooks

The meaning of success in conversation depends on people’s goals. Often, individuals pursue multiple goals simultaneously, such as establishing shared understanding, making a favorable impression, and persuading a conversation partner. In this article, we introduce a... View Details

Keywords: Conversation; Goal Pursuit; Communication; Interpersonal Communication; Goals and Objectives; Framework

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June 2008
Teaching Note

Threadless: The Business of Community (TN)

By: Karim R. Lakhani

Teaching Note for 608707 View Details

Keywords: Internet and the Web; Civil Society or Community; Competition; Blogs; Business Model; Decisions; Design; Apparel and Accessories Industry; Apparel and Accessories Industry; Chicago

May 2021 (Revised June 2021)
Case

Zoom Video Communications vs. Microsoft Teams

By: Andy Wu

In June 2021, Zoom executives prepared for competition in the post-pandemic world. Zoom‘s breakthrough success in the previous year put the company in a position to set up many new opportunities going forward. At the same time, its success attracted competitors like... View Details

Keywords: Internet and the Web; Competition; Growth and Development Strategy

June 2007
Case

Howard Schultz: Building Starbucks Community (B)

By: William W. George and Lance P. Pierce

Supplements the (A) case. View Details

24 Apr 2014
News

Leading a community of health care providers

organized in the form of a company.” Among its many philanthropic and outreach activities under Thiry—who was the focus of a 2010 HBS case study—DaVita provided $1.75 million to charities in 1,000 View Details

26 Mar 2021
News

The Way Bosses Conduct And Communicate Layoffs Is Inhumane. There's Another Way.

18 Jul 2018
News

Ensuring HBS Remains a Dynamic Community

Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) Rebecca Sumner Lien (MBA 1993) (photo by Genevieve Shiffrar) A part-time job at a Roy Rogers restaurant first introduced Rebecca Sumner Lien to business. “I was fascinated by how the restaurant ran View Details

01 Jun 2001
News

HBS Community Rolls Up Its Sleeves

In an ongoing commitment to public service, some three hundred HBS students, partners, faculty, and staff participated in the School’s annual Project Outreach event on Saturday, March 24. Fanning out across Greater Boston, volunteers... View Details

January 2002
Article

How Communication Improves Efficiency in Bargaining Games

By: Kathleen L. McGinn, Leigh Thompson, Robert Gibbons and Max H. Bazerman

Keywords: Communication; Negotiation

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January 2017
Case

TA Associates and SpeedCast

By: Paul Gompers and Monica Baraldi

Keywords: Private Equity; Buyout; Communications

August 2011 (Revised September 2011)
Teaching Note

Zensar: The Future of Vision Communities (TN)

By: David A. Garvin

Teaching Note for 311024, 311025, 312705, and 312706. View Details

Keywords: Information Technology Industry; India

16 Sep 2014
News

Harvard Study Warns Business Community Of Economic Inequality Risks

17 Feb 2003
Research & Ideas

Building Communities as Well as Companies

relationships with people well before I had launched my business. Start planning early. Save money. And go back to your community." Feeling profitable, McMillan said, is not only about economics—it's about earning respect from... View Details

Keywords: by Julia Hanna

29 Sep 2012
News

Paper or Plastic? Some Communities Say Neither

Research Summary

Targeting Corporate Interests: The US banking industry's experience with community groups and regulators

In this project with Felix Oberholzer-Gee and Dennis Yao we use evidence from comminity groups' protests of bank mergers and negotiations with banking institutions to study how and why these firms are targeted for their non-market behavior.

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24 Apr 2014
News

Get involved in improving your local community

Former chairman and CEO of American Express James Robinson III (MBA 1961) talks about how business can get involved in improving their local communities. (Published April 2014) View Details

08 Nov 2019
Blog Post

Staying Connected to the Harvard Veterans Community After HBS

HBS is home to veterans of all branches of the US Military, as well as foreign militaries. Veterans bring a variety of unique and valuable skills to the HBS community and have... View Details

March 2013 (Revised March 2014)
Case

Cummins, Inc.: Building a Home Community for a Global Company

By: Joseph L. Bower and Michael Norris

In 2010, Tom Linebarger, president and COO of Cummins, Inc., the Columbus, Indiana-based manufacturer of diesel engines, has to decide where to locate the company's new manufacturing line for high horsepower engines. He has three choices to decide from: Seymour,... View Details

Keywords: Manufacturing; Competitiveness; Competition; Education; Business and Community Relations; Manufacturing Industry; United States