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    • All HBS Web  (3,193)
      • Faculty Publications  (523)

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      • October 2010 (Revised July 2012)
      • Supplement

      Robin Bienenstock at Sanford C. Bernstein

      By: Linda A. Hill and Dana Teppert
      Robin Bienenstock, a senior sell-side equity research analyst at Sanford C. Bernstein, considers how to build her research franchise given the changing nature of the industry and the firm. A collaborative research paper called "Computer in Your Pocket" was recently... View Details
      Keywords: Employees; Knowledge Dissemination; Knowledge Sharing; Leadership; Groups and Teams; Research; Cooperation; Financial Services Industry
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      Hill, Linda A., and Dana Teppert. "Robin Bienenstock at Sanford C. Bernstein." Harvard Business School Supplement 411-053, October 2010. (Revised July 2012.)
      • September 2010 (Revised October 2010)
      • Case

      HBS Class of 2009: All Talk As They Prepare to Walk?

      By: Rakesh Khurana, Nitin Nohria and Dalia Rahman
      Max Anderson, HBS Class of 2009, founded the MBA Oath Initiative. The oath was a voluntary pledge "to create value responsibly and ethically." Anderson and a team of students and faculty worked to launch the first MBA Oath Ceremony conducted on campus during Harvard... View Details
      Keywords: Business Education; Higher Education; Values and Beliefs; Leadership; Corporate Social Responsibility and Impact; Social Issues; Value Creation; Education Industry; Massachusetts
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      Khurana, Rakesh, Nitin Nohria, and Dalia Rahman. "HBS Class of 2009: All Talk As They Prepare to Walk?" Harvard Business School Case 411-024, September 2010. (Revised October 2010.)
      • 2010
      • Working Paper

      Reversing the Queue: Performance, Legitimacy, and Minority Hiring

      By: Andrew Hill and David A. Thomas
      Studies of minority hiring have found that poor-performing firms or firms in highly competitive contexts are more likely to hire minority candidates. However, most work has examined hiring for entry and mid-level positions, not senior management. Management positions... View Details
      Keywords: Diversity; Selection and Staffing; Leadership; Managerial Roles; Performance Effectiveness; Sports Industry; United States
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      Hill, Andrew, and David A. Thomas. "Reversing the Queue: Performance, Legitimacy, and Minority Hiring." Harvard Business School Working Paper, No. 11-032, September 2010.
      • August 2010 (Revised March 2012)
      • Case

      The Dow Acquisition of Rohm and Haas (A)

      By: Jay W. Lorsch and Melissa Barton
      The Rohm and Haas Board decided how to move forward after its largest shareholder chose to sell all of its shares in the company. View Details
      Keywords: Governing and Advisory Boards; Leadership; Management Teams; Ownership Stake; Business and Shareholder Relations; Chemical Industry
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      Lorsch, Jay W., and Melissa Barton. "The Dow Acquisition of Rohm and Haas (A)." Harvard Business School Case 411-001, August 2010. (Revised March 2012.)
      • July 2010 (Revised December 2010)
      • Case

      Post-Crisis Compensation at Credit Suisse (A)

      By: Clayton S. Rose and Aldo Sesia
      On October 20, 2009, Brady Dougan, the CEO of Credit Suisse Group, announced a new compensation plan for the bank. The announcement had followed quickly on the heels of the G-20 meeting the prior month where, in the wake of the financial crisis, the major governments... View Details
      Keywords: Financial Crisis; Globalized Firms and Management; Governing Rules, Regulations, and Reforms; Taxation; Compensation and Benefits; Organizational Culture; Business and Shareholder Relations; Banking Industry; Financial Services Industry; Switzerland; United Kingdom
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      Rose, Clayton S., and Aldo Sesia. "Post-Crisis Compensation at Credit Suisse (A)." Harvard Business School Case 311-005, July 2010. (Revised December 2010.)
      • March 2010 (Revised October 2018)
      • Case

      Toby Johnson (A): Leading After School

      By: Boris Groysberg, Leslie Danford, Amy Lodge and Tereh Sayles
      After completing her MBA in 2007, Toby Johnson, a former army pilot with the 18th Airborne Corps Rapid Deployment Force, joined PepsiCo's Leadership Development Program (LDP). For her first assignment with PepsiCo, Johnson accepted a position as a manufacturing-manager... View Details
      Keywords: Leading Change; Organizational Change and Adaptation; Organizational Structure; Compensation and Benefits; Business or Company Management
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      Groysberg, Boris, Leslie Danford, Amy Lodge, and Tereh Sayles. "Toby Johnson (A): Leading After School." Harvard Business School Case 410-103, March 2010. (Revised October 2018.)
      • March 2010 (Revised August 2010)
      • Case

      Systems Infrastructure at Google (A)

      By: Linda A. Hill and Emily Stecker
      This case describes how a senior vice president of engineering at Google, Bill Coughran, leads a high-performing engineering organization. The case focuses specifically on Coughran's encouraging two teams of engineers to develop competing solutions for application... View Details
      Keywords: Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Leadership Development; Product Design; Groups and Teams; Creativity; Motivation and Incentives; Competitive Strategy; Technology Industry; United States
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      Hill, Linda A., and Emily Stecker. "Systems Infrastructure at Google (A)." Harvard Business School Case 410-110, March 2010. (Revised August 2010.)
      • March 2010 (Revised August 2010)
      • Supplement

      Systems Infrastructure at Google (B)

      By: Linda A. Hill and Emily Stecker
      This case is a thick description of how a Senior Vice President of Engineering at Google, Bill Coughran, leads a high-performing engineering organization. The case focuses specifically on Coughran's use of encouraging two teams of engineers to develop competing... View Details
      Keywords: Innovation Leadership; Infrastructure; Management Teams; Leadership Development; Information Technology Industry
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      Hill, Linda A., and Emily Stecker. "Systems Infrastructure at Google (B)." Harvard Business School Supplement 410-111, March 2010. (Revised August 2010.)
      • February 2010
      • Teaching Note

      The Cleveland Clinic: Growth Strategy 2008 (TN)

      By: Michael E. Porter, Elizabeth O. Teisberg, Jennifer F Baron and Carolyn Daly
      Teaching Note for 709473. View Details
      Keywords: Health Care and Treatment; Value; Restructuring; Groups and Teams; System; Transformation; Expansion; Integration; Alignment; Goals and Objectives; Leading Change; Customer Focus and Relationships; Health Industry; Cleveland; United States; Abu Dhabi; Canada
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      Porter, Michael E., Elizabeth O. Teisberg, Jennifer F Baron, and Carolyn Daly. "The Cleveland Clinic: Growth Strategy 2008 (TN)." Harvard Business School Teaching Note 710-466, February 2010.
      • February 2010
      • Module Note

      Strategies of Influence

      By: Deepak Malhotra
      Strategies of Influence (SOI) is a stand-alone session that teaches students about the psychology of persuasion. Students are presented a series of mini-case vignettes, each of which illustrates a specific strategy that negotiators can use to make their ideas, offers,... View Details
      Keywords: Leadership; Management Teams; Negotiation; Groups and Teams; Power and Influence; Strategy
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      Malhotra, Deepak. "Strategies of Influence." Harvard Business School Module Note 910-039, February 2010.
      • Article

      How to Bounce Back from Adversity

      By: Joshua D. Margolis and Paul G. Stoltz
      The article focuses on how companies can be managed to overcome adversity with resilience. The characteristics of resilient managers who provide leadership for their teams and can build resilience in their employees are discussed. The manager's ability to shift... View Details
      Keywords: Competency and Skills; Leadership; Crisis Management; Managerial Roles; Behavior; Cognition and Thinking
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      Margolis, Joshua D., and Paul G. Stoltz. "How to Bounce Back from Adversity." Harvard Business Review 88, nos. 1/2 (January–February 2010).
      • December 2009 (Revised June 2011)
      • Case

      Curt Schilling's Next Pitch

      By: Noam T. Wasserman, Jeffrey J. Bussgang and Rachel Gordon
      As his major-league pitching career was starting to wind down in 2006, baseball all-star Curt Schilling decided to become an entrepreneur. Looking to focus his tenacity and his passion for online role-playing games on a new challenge, he founded an online gaming... View Details
      Keywords: Mergers and Acquisitions; Business Startups; Decision Choices and Conditions; Entrepreneurship; Financing and Loans; Leadership; Personal Development and Career; Groups and Teams; Video Game Industry
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      Wasserman, Noam T., Jeffrey J. Bussgang, and Rachel Gordon. "Curt Schilling's Next Pitch." Harvard Business School Case 810-053, December 2009. (Revised June 2011.)
      • December 2009 (Revised January 2010)
      • Case

      Managing Talent at Bertelsmann AG (A)

      By: Boris Groysberg, Nitin Nohria, Mark Maletz and Kerry Herman
      Bertelsmann's EVP HR Immanuel Hermreck and his team were focused on four key HR issues. Three of these were somewhat discreet: improving Bertelsmann's employer brand; managing Bertelsmann talent across the firm's decentralized businesses; and ensuring early... View Details
      Keywords: Talent and Talent Management; Recruitment; Retention; Selection and Staffing; Leadership Development; Strategic Planning; Competitive Advantage; Media and Broadcasting Industry; Germany
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      Groysberg, Boris, Nitin Nohria, Mark Maletz, and Kerry Herman. "Managing Talent at Bertelsmann AG (A)." Harvard Business School Case 410-010, December 2009. (Revised January 2010.)
      • November 2009 (Revised July 2012)
      • Case

      Board Leadership at Entergy Corporation

      By: Jay W. Lorsch and Melissa Barton
      Wayne Leonard became CEO of Entergy in 1999. After serving as CEO for close to eight years, the Entergy Board named Leonard Chairman and CEO. View Details
      Keywords: Management Teams; Governing and Advisory Boards; Leadership
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      Lorsch, Jay W., and Melissa Barton. "Board Leadership at Entergy Corporation." Harvard Business School Case 410-061, November 2009. (Revised July 2012.)
      • October 2009
      • Case

      Medisys Corp.: The IntensCare Product Development Team

      By: Anne Donnellon and Joshua D. Margolis
      Key topics include designing teams, managing teams, managing conflict, group dynamics, project management, product development, interdepartmental relations, and organizational change. MediSys, a U.S.-based medical equipment maker, has been developing IntensCare, a new... View Details
      Keywords: Project Management; Interdepartmental Relations; Organizational Change; Leadership; Conflict Management; Interpersonal Communication; Groups and Teams; Product Design; Product Development; Organizational Change and Adaptation; Health Care and Treatment; Power and Influence; Medical Devices and Supplies Industry; United States
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      Donnellon, Anne, and Joshua D. Margolis. "Medisys Corp.: The IntensCare Product Development Team." Harvard Business School Brief Case 094-059, October 2009.
      • October 2009
      • Teaching Note

      Medisys Corp.: The IntensCare Product Development Team (Brief Case)

      By: Anne Donnellon and Joshua D. Margolis
      Teaching Note for 094059 View Details
      Keywords: Project Management; Conflict Management; Interdepartmental Relations; Organizational Change And Transformation; Organizational Change and Adaptation; Management; Leadership; Organizational Structure; Projects; Conflict and Resolution; Product Development
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      Donnellon, Anne, and Joshua D. Margolis. "Medisys Corp.: The IntensCare Product Development Team (Brief Case)." Harvard Business School Teaching Note 094-062, October 2009.
      • October 2009
      • Case

      Don Soderquist: Negotiating the Wal-Mart-P&G Relationship (A)

      By: James K. Sebenius and Ellen Knebel
      This case describes the negotiations and strategic choices of Don Soderquist, who as Chief Operating Officer of Wal-Mart, helped to forge a major partnership with P&G in the 1980s and 1990s. The case chronicles the challenging barriers to success along with several of... View Details
      Keywords: Negotiation Style; Partners and Partnerships; Leadership; Value Creation; Problems and Challenges; Management Teams; Retail Industry
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      Sebenius, James K., and Ellen Knebel. "Don Soderquist: Negotiating the Wal-Mart-P&G Relationship (A)." Harvard Business School Case 910-004, October 2009.
      • October 2009
      • Supplement

      Don Soderquist: Negotiating the Wal-Mart-P&G Relationship (B)

      By: James K. Sebenius and Ellen Knebel
      This case follows the A case and describes the negotiations and strategic choices of Don Soderquist, who as Chief Operating Officer of Wal-Mart, helped to forge a major partnership with P&G in the 1980s and 1990s. The case chronicles the challenging barriers to success... View Details
      Keywords: Negotiation Style; Partners and Partnerships; Leadership; Value Creation; Problems and Challenges; Distribution Channels; Distribution Industry
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      Sebenius, James K., and Ellen Knebel. "Don Soderquist: Negotiating the Wal-Mart-P&G Relationship (B)." Harvard Business School Supplement 910-005, October 2009.
      • October 2009 (Revised December 2010)
      • Case

      GE Money Bank: The M-Budget Card Initiative

      By: Michael L. Tushman, Sebastian Raisch and Christian Welling
      The M-Budget Card case study is about mastering the challenges of an exploratory strategic initiative in a context marked by time pressure and frequent change. M-Budget was the first of a series of highly successful projects that established GE Money Bank as a leader... View Details
      Keywords: Corporate Entrepreneurship; Credit Cards; Leading Change; Product Launch; Product Development; Groups and Teams; Banking Industry; Switzerland
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      Tushman, Michael L., Sebastian Raisch, and Christian Welling. "GE Money Bank: The M-Budget Card Initiative." Harvard Business School Case 410-052, October 2009. (Revised December 2010.)
      • October 2009
      • Case

      Digital Chocolate

      By: Linda A. Hill and Alison Berkley Wagonfeld
      Trip Hawkins founded Digital Chocolate in Silicon Valley in 2003 to develop outstanding games for mobile devices. By 2008, the company had expanded its operations into four countries, and Digital Chocolate was one of the top developers of soloplayer games for standard... View Details
      Keywords: Games, Gaming, and Gambling; Innovation and Management; Leading Change; Product Development; Groups and Teams; Creativity; Telecommunications Industry; Video Game Industry
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      Hill, Linda A., and Alison Berkley Wagonfeld. "Digital Chocolate." Harvard Business School Case 410-049, October 2009.
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