Publications

01 Jun 2022
What Do You Think?

Is Stakeholder Management Facing New Headwinds?

(iStockphoto/Krle) Advocates for stakeholders—including employees, customers, suppliers, the “community,” and investors—have dominated the discussion of leadership and View Details

Keywords: by James Heskett

13 Apr 2021
Book

How Inclusive Managers Create Glass-Shattering Organizations

managers about the gender biases that influence hiring decisions. Companies should also anonymize resumes, diversify interview panels, and evaluate candidates as a group against a set of defined criteria.... View Details

Keywords: by Kristen Senz

Web

Research - Managing the Future of Work

Hidden Workers: Untapped Talent By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin, & Kristen Hines Building From the Bottom Up By: Joseph B. Fuller & Manjari Raman NOV 2024 Report The British Opportunity Index By: Matt Sigelman, Joseph... View Details

14 May 2007
Research & Ideas

The Key to Managing Stars? Think Team

important career matter for individuals as well as for managers who want to inspire, nurture, and recruit stars. A new study by Harvard Business School's Boris Groysberg and... View Details

Keywords: by Martha Lagace

Teaching Interest

Managing Human Capital: Keeping Hope Alive in Organizations (Not offered 2013-2014)

Managing Human Capital has been specifically designed to teach practical skills for the general manager who seeks to manage both other people and his or her own career with optimal effectiveness. Any and all students who believe they will need to effectively manage... View Details

20 Dec 2021
News

Psychological Safety in Theory and In Practice

12 PM – 1 PM EST, 09 Jan 2019
Webinars: Trending@HBS

How Better Immigration Policies Foster Business Innovation and Growth

Talent is a critical factor in driving innovation in science, engineering, and today's knowledge economy. Professor Bill Kerr explores the data and ideas that should drive the next wave of policy and business practice around high-skill immigration. View Details

Research Summary

Workforce Training and Development in Indian Companies

This study with Vivek Wadhwa and Gary Gereffi of Duke University sponsored by the Ewing Marion Kauffman Foundation examines how 24 leading Indian companies have innovated in workforce training and development in the face of educational weaknesses and high-skilled... View Details

08 Jun 2019
Working Paper Summaries

The Gift of Global Talent: Innovation Policy and the Economy

Keywords: by William R. Kerr

October 2022 (Revised December 2022)
Case

Reimagining Enel: Enabling Sustainable Progress

By: Michael L. Tushman and Kerry Herman

CEO Francesco Starace is considering what is next for Enel SpA, one of world's largest energy companies. From 2014 to 2022, he has wrought a dramatic transformation at Enel, restructuring the company's business units; redeploying senior talent across functions and... View Details

Keywords: Leadership; Leadership And Change Management; Leadership Style; Leadership Succession; Renewables; Energy; Transformation; Renewable Energy; Business Divisions; Digital Transformation; Restructuring; Organizational Structure; Energy Industry; Europe; Latin America; North America; Spain; Italy

Web

Healthy Outcomes - Managing the Future of Work

Support Their Caregiving Employees Danielle Kost 07 Feb 2019 | Forbes Wanted: Elder transportation solutions Mitchell Hartman 30 Jan 2019 | Marketplace Workplaces Aren't Paying Attention To The Growing Caretaking Crisis, And It's Costing... View Details

April 2013 (Revised November 2013)
Case

Microsoft in Korea

By: Jordan I. Siegel and Lynn Pyun

Microsoft Korea sees a potential opportunity to dramatically improve its subsidiary's performance by actively recruiting and promoting female senior managers in South Korea. The question is to what extent multinationals can gain competitive advantage by actively... View Details

Keywords: Global; International Business; Multinational Management; Human Resource Management; Labor Market; Global Human Resource Management; Microsoft; South Korea; Asia; East Asia; Human Resources; Strategy; Global Strategy; Computer Industry; South Korea; East Asia

March 2019
Case

Investing in the Future: Corning Inc. and the Alternative School for Math and Science

By: Derek van Bever and Miho Kubagawa

In early 2017, Kim Frock (MBA 1987), founder and administrative head of school for the Alternative School for Math and Science (ASMS) in Corning, New York, is beginning to think through the issue of leadership succession at the school. Founded in close partnership with... View Details

Keywords: Middle School Education; Leadership; Management Succession; Partners and Partnerships; Business and Community Relations

01 Dec 1998
News

Managing the Business of Life

interview, we catch up with the group for another update. Not surprisingly, much has changed over the past decade in their households and in their careers. In the profiles that follow, our protagonists once again candidly discuss how they... View Details

May 2013 (Revised May 2014)
Case

Innovation at the Boston Consulting Group

By: Robert G. Eccles, Das Narayandas and Penelope Rossano

This case is about how the Boston Consulting Group has approached innovation from its founding to the present day. It discusses the role of the firm's talent market and client market in developing these innovations. View Details

Keywords: Innovation; Strategy Consulting; Professional Service Firm; Knowledge Management; Client Management; Product Development; Leadership; Customer Focus and Relationships; Customer Value and Value Chain; Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Innovation Strategy; Value Creation; Consulting Industry

Web

Technology & Operations Management - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students 2025 Working Paper Designing Consent: Choice Architecture and Consumer Welfare in Data... View Details

August 2020
Case

Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (A)

By: Rosabeth Moss Kanter and Amy Hernandez Turcios

Mary Guerrero was a first-generation Latina and an investment banking analyst at a top tier bank on Wall Street—Bulge Bracket Bank (BBB). She was committed to increasing representation of Latinx talent at her firm. She was already doing a lot of individual work to make... View Details

Keywords: Latin America; Bank; Representation; Scale; Inclusion; Coalition; Resources; Latinx; Talent and Talent Management; Diversity; Ethnicity; Banks and Banking; Leadership