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  • April 2024
  • Article

Speaking up and Taking Action: Psychological Safety and Joint Problem-solving Orientation in Safety Improvement

By: Hassina Bahadurzada, Michaela J. Kerrissey and Amy C. Edmondson
Healthcare organizations face stubborn challenges in ensuring patient safety and mitigating clinician turnover. This paper aims to advance theory and research on patient safety by elucidating how the role of psychological safety in patient safety can be enhanced with... View Details
Keywords: Healthcare Operations; Psychological Safety; Teams; Retention; Safety; Customer Satisfaction; Organizational Culture; Performance Evaluation; Health Industry
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  • 12 Jan 2004
  • Research & Ideas

Does Your HQ Operation Fit With Corporate Strategy?

often very visible decisions. Q: You, your co-authors, and other research partners undertook a survey of 600 corporations in seven countries. Why have corporate headquarters been so under-researched? What... View Details
Keywords: by Martha Lagace
  • 30 Sep 2015
  • Research & Ideas

Political Polarization: Why We All Just Can't Get Along

Incorrect beliefs are easier to overcome than an ingrained lack of trust. However, as the researchers later demonstrate, even that remedy may prove hard to achieve. Dylan Minor, a visiting assistant professor of business administration in... View Details
Keywords: by Roberta Holland; Banking; Financial Services
  • 13 Feb 2024
  • Research & Ideas

Breaking Through the Self-Doubt That Keeps Talented Women from Leading

There it is, gleaming at the top of your LinkedIn feed: your dream job, a high-level, well-paying position in your field. Are you qualified enough? Should you apply? New research shows that women might be less likely to take that chance... View Details
Keywords: by Kara Baskin

    Riding the Passion Wave or Fighting to Stay Afloat? A Theory of Differentiated Passion Contagion

    Prior research suggests employees benefit from highly passionate teammates because passion spreads easily from one employee to the next. We develop theory to propose that life in high-passion teams may not be as uniformly advantageous as previously assumed. More... View Details

    • 17 Sep 2020
    • Research & Ideas

    Many Small-Business Employees May Be Close to Losing Health Insurance

    A health insurance crisis may be looming for employees of small businesses, with many firms struggling to cover their share of these costs, new research from Harvard Business School finds. Nearly one-third of employers View Details
    Keywords: by Rachel Layne; Health
    • 16 Aug 2016
    • First Look

    August 16, 2016

    drives wealthy and powerful people to white-collar crime? I draw from extensive personal interaction and correspondence with nearly fifty former executives as well as research in psychology, criminology, and economics to investigate how... View Details
    Keywords: Sean Silverthorne
    • 17 Dec 2020
    • Research & Ideas

    The 10 Most Popular Stories of 2020

    reader interest in an interview with Merck CEO Ken Frazier, who talked candidly about prospects for COVID-19 vaccines and racism in the workplace. Here are our most popular articles, research papers, and social media posts of 2020. In the... View Details
    Keywords: by Dina Gerdeman
    • 13 Jan 2014
    • Research & Ideas

    How Government Can Restore the Faith of Citizens

    research , Buell and Norton had experimented with customer satisfaction in travel and dating websites. They found that when these sites visually showed the effort being exerted by the site during searches or transactions, customers were... View Details
    Keywords: by Michael Blanding
    • 02 Jun 2008
    • Research & Ideas

    Spending on Happiness

    a promising route to lasting happiness. Supporting this premise, our work demonstrates that how people choose to spend their money is at least as important as how much money they make," the researchers explain. "Our findings... View Details
    Keywords: by Sarah Jane Gilbert
    • 2021
    • Working Paper

    Hunting for Talent: Firm-Driven Labor Market Search in the United States

    By: Ines Black, Sharique Hasan and Rembrand Koning
    This article analyzes the phenomenon of firm-driven labor market search—or outbound recruiting—where recruiters are increasingly “hunting for talent” rather than passively relying on workers to search for and apply to job vacancies. Our research methodology leverages... View Details
    Keywords: Hiring; Referrals; Outbound Recruiting; Labor Markets; Selection and Staffing; Networks; Recruitment; Strategy; United States
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    • 20 Apr 2016
    • Research & Ideas

    When CEOs Become Activists

    research firm Civic Science, which conducts surveys placed on news and entertainment websites. The research survey began on April 2, 2015, the... View Details
    Keywords: by Carmen Nobel; Technology; Publishing
    • 29 Oct 2020
    • Research & Ideas

    The COVID Gender Gap: Why Fewer Women Are Dying

    According to a survey of citizens in eight countries, women are much more likely than men to view COVID-19 as a severe health problem. They are also more willing to wear face masks and follow other public health recommendations to prevent... View Details
    Keywords: by Dina Gerdeman; Health
    • 13 Sep 2016
    • First Look

    September 13, 2016

    awareness. In this paper, we review research on both bounded ethicality and bounded awareness and connect the two areas to highlight the challenges of encouraging managers and leaders to notice and act to stop unethical conduct. We close... View Details
    • 02 May 2016
    • Research & Ideas

    Why People Don’t Vote--and How a Good Ground Game Helps

    because they aren’t interested. “It’s simply that it was too costly for them to do so,” says Pons. Lowering the barriers even slightly had a dramatic impact on voter turnout and engagement. What’s more, a post-election survey administered... View Details
    Keywords: by Michael Blanding; Communications; Public Relations
    • 13 Mar 2018
    • First Look

    March 13, 2018

    historians in recent years, academic research on business groups has, to date, remained within the boundary of emerging markets. The major aim of this volume is to explore the long-term evolution of different varieties of large... View Details
    Keywords: Sean Silverthorne
    • 2019
    • Article

    Can Big Data Improve Firm Decision Quality? The Role of Data Quality and Data Diagnosticity

    By: Maryam Ghasemaghaei and Goran Calic
    Anecdotal evidence suggests that, despite the large variety of data, the huge volume of generated data, and the fast velocity of obtaining data (i.e., big data), quality of big data is far from perfect. Therefore, many firms defer collecting and integrating big data as... View Details
    Keywords: Big Data; Analytics and Data Science; Decisions; Quality
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    • 09 Apr 2024
    • Book

    Why Work Rituals Bring Teams Together and Create More Meaning

    them to change our emotional states in many different ways.” With a 2023 Gallup survey showing that US employees are less satisfied with their jobs and less likely to feel that someone at work cares about them than four years ago, Norton... View Details
    Keywords: by Michael Blanding
    • 25 Apr 2019
    • Research & Ideas

    Incubators Take Notice: Your Entrepreneurs Are Networking with the Wrong People

    hackathons and set up incubators to nurture new ideas. Traditional companies are even wading into co-working to stimulate interaction. But, does it take a village to hatch a groundbreaking venture? It can help, but only if you don’t already know everyone there, says... View Details
    Keywords: by Danielle Kost
    • 09 Apr 2020
    • Research & Ideas

    How Social Entrepreneurs Can Increase Their Investment Impact

    Both impact investing and traditional philanthropy are on the rise after the decade-long economic boom following the Great Recession. But when does an impact investment make a bigger difference than a grant? The question is far more complicated than simply evaluating... View Details
    Keywords: by Rachel Layne