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- All HBS Web
(928)
- News (131)
- Research (676)
- Events (6)
- Multimedia (6)
- Faculty Publications (373)
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- 24 Oct 2023
- Research & Ideas
When Tech Platforms Identify Black-Owned Businesses, White Customers Buy
Democratic-leaning areas. And new customers of Black-owned businesses were more likely to be white, based on an analysis of reviewers’ profile photos, relative to prior customers. Luca and his coauthors also worked with Wayfair to analyze a Black View Details
- 27 Jun 2005
- Research & Ideas
Asian and American Leadership Styles: How Are They Unique?
labor costs, and concerns about relying on suppliers who potentially abuse the human rights of workers or pay less than a standard living wage. Victor and William Fung are the new type of Asian leaders—will they soon be the only type? 3)... View Details
Keywords: by D. Quinn Mills
- 23 Apr 2024
- In Practice
Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now
With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
- 20 Dec 2011
- First Look
First Look: December 20
PublicationsUnconscious Thought Works Bottom-up and Conscious Thought Works Top-down When Forming an Impression Authors:Maarten W. Bos and Ap Dijksterhuis Publication:Social Cognition 29, no. 6 (2011) Abstract We tested and found supportive evidence for one of the... View Details
Keywords: Carmen Nobel
- 18 Jun 2024
- Research & Ideas
Central Banks Missed Inflation Red Flags. This Pricing Model Could Help.
shock to supplier prices—caused by international crises—impacts consumers using data from PriceStats, which scrapes retailer websites in real time. The authors tracked food and beverages, one of the biggest categories in the US Consumer... View Details
- Article
Unconventional Insights for Managing Stakeholder Trust
By: Michael Pirson and Deepak Malhotra
Initiatives to build and maintain trust with various stakeholders, including customers, employees, suppliers and investors, are at the top of the executive agenda at many organizations. But most companies don't really understand how to manage stakeholder trust... View Details
Keywords: Values and Beliefs; Knowledge Use and Leverage; Organizational Culture; Business and Stakeholder Relations; Perspective; Trust; Cooperation
Pirson, Michael, and Deepak Malhotra. "Unconventional Insights for Managing Stakeholder Trust." MIT Sloan Management Review 49, no. 4 (Summer 2008): 43–50.
- November 2008 (Revised February 2009)
- Case
Omron: Sensing Society
By: Rosabeth M. Kanter and Ethan S Bernstein
"Leading profitable growth is only part of the goal. We cannot live without breathing, but we do not live in order to take a breath,” said Omron's President and CEO, Hisao Sakuta, in 2008. Omron, a $7B global supplier of sensors, control system components, advanced... View Details
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
needs. The velocity or rate of adaption that firms need to adjust to a new directional reality will depend on customer demand. Industries with decreasing customer demand—offline entertainment, hospitality, real estate, industrial commodities, and View Details
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
If we stick to the simplest definition of two-sided platforms—businesses that have to attract two interdependent groups of customers—then many firms would appear to be two-sided. In particular, one can think of retailers and other merchants who need to get a variety of... View Details
- June 2008 (Revised July 2009)
- Case
COFCO Xinjiang Tunhe Co., Ltd.
By: David E. Bell and Aldo Sesia
In 2005, COFCO Ltd., one of China's largest and most successful companies, acquired Xinjiang Tunhe, a tomato processing firm, which had been, in recent years, poorly managed. COFCO changed Tunhe's management team and set out to create a culture of professionalism and... View Details
Keywords: Agribusiness; Customer Relationship Management; Rural Scope; Supply Chain Management; Performance Consistency; Safety; Agriculture and Agribusiness Industry; China
Bell, David E., and Aldo Sesia. "COFCO Xinjiang Tunhe Co., Ltd." Harvard Business School Case 508-079, June 2008. (Revised July 2009.)
- 09 Apr 2007
- Research & Ideas
Industry Self-Regulation: What’s Working (and What’s Not)?
issue, managers at buyers and suppliers are faced with hundreds of different supply chain programs—from labeling schemes like Fair Trade and organics, to industry association programs like Responsible Care and Sustainable Slopes, to a... View Details
Keywords: by Martha Lagace
- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
shore up each part of the system. “Inventory is going to be a big issue for us,” said Keller. “How do we help shore up our suppliers, many of whom are also independent business people, who have been impacted by our closure? Can we use PPP money to pay our View Details
- 06 Aug 2013
- First Look
First Look: August 6
Publications August 2013 Cengage Learning Principles of Management. 1st ed By: Gulati, Ranjay, Anthony J. Mayo, and Nitin Nohria Abstract—Prepare your students, as managers, to confront today's challenges and opportunities that are more dynamic and complex than ever... View Details
Keywords: Anna Secino
- 07 Sep 2012
- Working Paper Summaries
IP Modularity: Profiting from Innovation by Aligning Product Architecture with Intellectual Property
- 09 Jan 2012
- Research & Ideas
Location, Location, Location: The Strategy of Place
feed growth, even if their competitors are also on the same block. Detroit and Silicon Valley, likewise, provided valuable clusters of talent and suppliers where, Alcácer realized, "whenever you saw one firm, you saw the other... View Details
Keywords: by Dina Gerdeman
- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
decisions? Each team member is responsible for research within their area: talking to big customers, participating in supplier forums and webinars, scouring competitor websites. At the meeting, team members share their findings and... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
innovation. Mainstream suppliers of tabletop radios, which were made with vacuum tubes, couldn't figure out how to use transistors because they couldn't initially handle the power requirements of these components. Then in 1955, Sony... View Details
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
services that simultaneously provide greater customer value and higher supplier profitability. We constantly strive to move elements of the relationship from the zero-sum conflict side to the win-win cooperation side to achieve business... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
real ones raised consumers’ eyebrows, while programs that helped the brand’s employees or suppliers were applauded, such as Miller Lite’s virtual tip jar for bartenders or Yum Brands $1,000 bonuses to its Taco Bell, Pizza Hut, and KFC... View Details
Keywords: by Sean Silverthorne
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
you to devise the most promising approach to overcoming them. Without an accurate barriers assessment, the strategy and tactics you craft may address the wrong problems. Imagine that a supplier is negotiating with an important but... View Details
Keywords: by Martha Lagace