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  • 18 Jun 2024
  • Research & Ideas

Industrial Decarbonization: Confronting the Hard Challenges of Cement

Cities like Cairo; Chongqing, China; Delhi; and Kinshasa, Congo are experiencing population explosions accompanied by unprecedented demand for homes, offices, factories, and infrastructure. In the United States, the Biden Administration’s policy-driven infrastructure... View Details
Keywords: by by Janelle Conaway; Green Technology; Energy; Industrial Products; Manufacturing
  • March 2021
  • Case

Humana (A)

By: Regina E. Herzlinger and Ashley Ifeadike
To implement a bold new strategy, Humana needed to decide how to prioritize the pillars; where to own and where to partner; how much risk is acceptable; and how to continue to deliver strong operational performance while implementing a new strategy. Had the firm made... View Details
Keywords: Health ＆ Wellness; Health Care Industry; Health Care Costs; Health Insurance; Health Insurance Marketplaces; Health Care and Treatment; Cost; Insurance; Strategy; Health Industry; United States
Related

    Boris Groysberg

    Boris Groysberg is a professor of business administration in the Organizational Behavior unit at the Harvard Business School. Currently, he teaches courses on talent management and leadership in the school's MBA and Executive Education programs. He has won numerous... View Details
    Keywords: asset management; banking; brokerage; information technology industry; investment banking industry; professional services
    • 05 Apr 2004
    • Research & Ideas

    Six Ways to Build Trust in Negotiations

    mean missing out on significant opportunities. For this reason, fostering trust on the fly is a critical skill for managers. As Kristen knew, the first step to inspiring trust is to demonstrate trustworthiness. All negotiators can apply the six View Details
    Keywords: by Deepak Malhotra

      Best-selling and New Cases by Ben Esty

      Best-Selling Cases:  

        1) Eaton: Portfolio Transformation & Cost of... View Details

        Brian J. Hall

        Brian J. Hall is the Albert H. Gordon Professor of Business Administration at Harvard Business School. He served as the Unit Head for the Negotiation, Organizations and Markets (NOM) Unit for 14 years. Previously, he was an assistant professor of economics in the... View Details

        Keywords: accounting industry; consulting; consumer products; executive search; financial services; high technology; investment banking industry; management consulting; private equity (LBO funds); restaurant; sports; venture capital industry
        • February 2008 (Revised May 2008)
        • Case

        Lincoln Financial Group (A)

        Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details
        Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy
        Related
        • September 1984
        • Case

        Henkel Corp.: International Sealants Brand SISTA (B)

        By: Robert J. Dolan
        Describes the outcome of implementation of the standardized plan described in Henkel (A). View Details
        Keywords: Marketing Strategy; Globalization; Expansion; Profit; Conflict Management; Outcome or Result; Consumer Products Industry; Construction Industry; Europe; West Germany
        Related
        • July 2008 (Revised January 2010)
        • Case

        PCCW now

        By: Andrei Hagiu and Waishun Lo
        In 2007, PCCW had to formulate a strategy for growth of its successful NOW TV platform and its quadruple play implementation outside of Hong Kong. Launched in September 2003 by PCCW (Hong Kong's largest telecommunications operator), NOW TV had swiftly become the... View Details
        Keywords: Television Entertainment; Growth and Development Strategy; Multi-Sided Platforms; Technology Platform; Media and Broadcasting Industry; Telecommunications Industry; Hong Kong
        Related
        • May 2021
        • Article

        Value-Based Healthcare in Urology: A Collaborative Review

        By: Chanan Reitblat, Paul A. Bain, Michael E. Porter, David N. Bernstein, Thomas W. Feeley, Markus Graefen, Santosh Iyer, Matthew J. Resnick, C.J. Stimson, Quoc-Dien Trinh and Boris Gershman
        Context:
        In response to growing concerns over rising costs and major variation in quality, improving value for patients has been proposed as a fundamentally new strategy for how healthcare should be delivered, measured, and... View Details
        Keywords: Value-based Healthcare; Integrated Practice Units; Outcome Measurement; Time-Driven Activity-Based Costing; Health Care and Treatment; Value; Cost Management; Strategy; Outcome or Result; Measurement and Metrics
        Related

          Susanna Gallani

          Susanna View Details

          Keywords: health care
          • September 2001 (Revised April 2002)
          • Case

          Documentum, Inc

          By: Rajiv Lal and Sean Lanagan
          Describes Jeff Miller's attempt to implement Geoffrey Moore's crossing the chasm ideas at enterprise software vendor, Documentum. View Details
          Keywords: Marketing Strategy; Segmentation; Software
          Related
          • December 2010
          • Case

          Leadership, Culture, and Transition at lululemon

          By: Michael Tushman, Ruth Page and Tom Ryder
          The case examines leadership and organizational change within a strong culture context through a multimedia study of lululemon, a specialty retailer of high-end athletic apparel. Video segments trace the company's history from its founding in 1998 as a single retail... View Details
          Keywords: Leading Change; Organizational Culture; Organizational Change and Adaptation; Change Management; Transition; Growth Management; Management Teams; Organizational Structure; Governing and Advisory Boards; Apparel and Accessories Industry; Retail Industry; Vancouver; United States
          Related
          • February 2008 (Revised February 2008)
          • Supplement

          Lincoln Financial Group (B): Making LFD a Reality

          LFG reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate strategy, and sales... View Details
          Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Financial Services Industry
          Related
          • 27 Oct 2008
          • Lessons from the Classroom

          Achieving Excellence in Nonprofits

          if they have different organizational forms: nonprofit, for-profit, governmental) in the managerial challenges they face and in the kinds of strategies they need to pursue in creating social value, and that they are more similar to one... View Details
          Keywords: by Sean Silverthorne
          • January 2022
          • Case

          Somatus: Value-Based Kidney Care (A)

          By: Ariel D. Stern, Robert S. Huckman and Sarah Mehta
          When Dr. Ikenna Okezie founded Somatus, a value-based kidney care provider, his goal had been nothing short of transforming kidney care delivery in the United States. Rather than relying on dialysis, a costly and intensive treatment for late-stage kidney disease, the... View Details
          Keywords: Business Startups; Disruption; Entrepreneurship; Health; Health Care and Treatment; Health Disorders; Medical Specialties; Innovation and Invention; Disruptive Innovation; Management; Strategy; Business Strategy; Value; Value Creation; Health Industry; United States; Virginia
          Related
          • April 1994 (Revised October 2002)
          • Case

          Frito-Lay, Inc.: A Strategic Transition (1987-1989)

          By: Lynda M. Applegate
          Describes the actions taken by the new CEO to return the company to profitability, to clarify the vision, and then to build the infrastructure (human, capital, and information) needed to support the long-term change in strategy and organization. Ends with senior... View Details
          Keywords: Transition; Organizational Change and Adaptation; Information Technology; Management Teams; Business Strategy; Food and Beverage Industry
          Related
          • October 2015 (Revised May 2016)
          • Background Note

          Leading and Managing Change (ABRIDGED)

          By: Ryan Raffaelli
          Managing change is consistently ranked as one of the most critical and difficult tasks that leaders face. This note outlines the key choices that leaders must make when engineering change. It is organized into four sections, offering guidance on how to 1) diagnose the... View Details
          Keywords: Change Management
          Related
          • May 2013 (Revised April 2015)
          • Case

          Ron Johnson: Retail at Target, Apple, and J.C. Penney

          By: Das Narayandas, Kerry Herman and Lisa Mazzanti
          In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his innovation and success in shaping the retail image at Target and Apple, introduced dramatic departures... View Details
          Keywords: Change Management; Innovation Leadership; Situation or Environment; Failure; Management Teams; Brands and Branding; Retail Industry; United States
          Related
          • 16 Oct 2019
          • News

          Where ESG Fails