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Show Results For
- All HBS Web
(4,528)
- People (2)
- News (625)
- Research (3,313)
- Events (17)
- Multimedia (8)
- Faculty Publications (2,009)
- 01 Apr 1977
- Conference Presentation
Access to Opportunity and Power: Measuring Racism/Sexism inside Organizations
By: R. M. Kanter
Kanter, R. M. "Access to Opportunity and Power: Measuring Racism/Sexism inside Organizations." Paper presented at the Research Symposium on Social Indicators in Institutional Racism/Sexism, April 01, 1977. (Also published as "Differential Access to Opportunity and Power" in Discrimination in Organizations, edited by R. Alvarez and K.G. Lutterman, Jossey-Bass, 1979.)
- 21 Apr 2011
- Research & Ideas
Searching for Better Practices in Social Investing
discussed the idea of social impact bonds, in which private investors agree to foot the bill for a program, but then work with the government to decide how to measure the program's success. If the program... View Details
- November 2016 (Revised December 2016)
- Module Note
Strategy Execution Module 11: Using Diagnostic and Interactive Control Systems
By: Robert Simons
This module reading introduces diagnostic and interactive control systems. Diagnostic control systems are the management-by-exception systems that managers use to monitor the achievement of their business strategy. Interactive control systems are the systems that top... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Performance Measurement; Diagnostic Control Systems; Interactive Control Systems; Emergent Strategy; Goal Setting; Incentives; Strategy; Motivation and Incentives; Goals and Objectives; Management Systems; Performance Evaluation
Simons, Robert. "Strategy Execution Module 11: Using Diagnostic and Interactive Control Systems." Harvard Business School Module Note 117-111, November 2016. (Revised December 2016.)
- July 2024
- Article
Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings
By: Jason B. Liu, Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia and Andrea L. Pusic
This article describes the strategies that leaders at the Mass General Brigham (MGB) health system have used in launching a standardized patient-reported outcome measure (PROM) collection program in 2012, a major step in the value-based transformation of health care.... View Details
Keywords: Patient-reported Outcomes; Value Based Health Care; Health Care and Treatment; Transformation; Outcome or Result; Organizational Change and Adaptation; Performance Improvement; Health Industry
Liu, Jason B., Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia, and Andrea L. Pusic. "Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings." NEJM Catalyst Innovations in Care Delivery 5, no. 7 (July 2024).
- 06 Feb 2018
- Working Paper Summaries
Subjectivity in Tournaments: Implicit Rewards and Penalties and Subsequent Performance
- 04 Apr 2016
- Working Paper Summaries
Preparing the Self for Team Entry: How Relational Affirmation Improves Team Performance
- September 2024
- Article
A Potential Pitfall of Passion: Passion Is Associated with Performance Overconfidence
By: Erica R. Bailey, Kai Krautter, Wen Wu, Adam D. Galinsky and Jon M. Jachimowicz
Having passion is almost universally lauded. People strive to follow their passion at work, and organizations increasingly seek out passionate employees. Supporting the benefits of passion, prior research finds a robust relationship between passion and higher levels of... View Details
Bailey, Erica R., Kai Krautter, Wen Wu, Adam D. Galinsky, and Jon M. Jachimowicz. "A Potential Pitfall of Passion: Passion Is Associated with Performance Overconfidence." Social Psychological & Personality Science 15, no. 7 (September 2024): 769–779.
- April 2021
- Article
The Effects of Quota Frequency: Sales Performance and Product Focus
By: Doug J. Chung, Das Narayandas and Dongkyu Chang
This study investigates the comprehensive and multidimensional effects of quota (goal) frequency on sales force performance. We develop a theory of salespeople’s behavior—aggregate effort and the product type focus—in response to the temporal length of a sales-quota... View Details
Keywords: Sales Force Compensation; Field Experiment; Quotas; Quota Frequency; Commissions; Bonuses; Goals; Salesforce Management; Compensation and Benefits; Goals and Objectives; Behavior; Performance
Chung, Doug J., Das Narayandas, and Dongkyu Chang. "The Effects of Quota Frequency: Sales Performance and Product Focus." Management Science 67, no. 4 (April 2021): 2151–2170.
- 01 Feb 2000
- Research & Ideas
Keeping Track: Performance Measurement, Control & Strategy
managers put into practice in the late 1980s and 1990s. Most recently, we have tried to develop a holistic view of how performance measurement and control systems function in the new economy. A considerable... View Details
Keywords: Re: Robert Simons
- May 2016
- Article
When Performance Trumps Gender Bias: Joint Versus Separate Evaluation
By: Iris Bohnet, Alexandra van Geen and Max Bazerman
We examine a new intervention to overcome gender biases in hiring, promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual... View Details
Keywords: Prejudice and Bias; Selection and Staffing; Decision Choices and Conditions; Performance; Gender
Bohnet, Iris, Alexandra van Geen, and Max Bazerman. "When Performance Trumps Gender Bias: Joint Versus Separate Evaluation." Management Science 62, no. 5 (May 2016): 1225–1234.
- 04 Jun 2013
- Working Paper Summaries
Prosocial Bonuses Increase Employee Satisfaction and Team Performance
- Web
Social Enterprise | Harvard Business School
Social Enterprise Initiative We educate, support, and inspire leaders across all sectors to tackle society's toughest challenges and make a difference in the world. Supporting a Dynamic Community MBA Experience Learn more about... View Details
- June 2000 (Revised December 2001)
- Case
Performance Pay at Safelite Auto Glass (B)
By: Brian J. Hall, Edward Lazear and Carleen Madigan
Supplements the (A) case. View Details
Keywords: Motivation and Incentives; Performance Productivity; Change; Compensation and Benefits; Service Industry; Auto Industry
Hall, Brian J., Edward Lazear, and Carleen Madigan. "Performance Pay at Safelite Auto Glass (B)." Harvard Business School Case 800-292, June 2000. (Revised December 2001.)
- 15 Jul 2022
- News
How Fintech Can Deliver on Its Social Impact Promises
- 27 Sep 2013
- Working Paper Summaries
The Impact of Conformance and Experiential Quality on Healthcare Cost and Clinical Performance
- 2023
- Working Paper
Teams in the Digital Workplace: Technology's Role for Communication, Collaboration, and Performance
By: Jacqueline N. Lane, Paul Leonardi, Noshir Contractor and Leslie DeChurch
This paper addresses the need for theoretical advancements in understanding team processes and the impact of technology on teams. Specifically, it examines the use of digital collaboration technologies by organizational teams and their effect on team communication and... View Details
Keywords: Affordances; Groups and Teams; Communication Technology; Social Media; Organizational Change and Adaptation; Perception
Lane, Jacqueline N., Paul Leonardi, Noshir Contractor, and Leslie DeChurch. "Teams in the Digital Workplace: Technology's Role for Communication, Collaboration, and Performance." Harvard Business School Working Paper, No. 23-079, June 2023. (Accepted by Small Group Research. Revised July 2023.)
- March 2001
- Article
Technological Acquisitions and the Innovation Performance of Acquiring Firms: A Longitudinal Study
By: Gautam Ahuja and Riitta Katila
This paper examines the impact of acquisitions on the subsequent innovation performance of acquiring firms in the chemicals industry. We distinguish between technological acquisitions, acquisitions in which technology is a component of the acquired firm's assets, and... View Details
Keywords: Innovation; Acquisitions; Knowledge; Strategy; Knowledge Acquisition; Acquisition; Innovation and Invention; Chemical Industry
Ahuja, Gautam, and Riitta Katila. "Technological Acquisitions and the Innovation Performance of Acquiring Firms: A Longitudinal Study." Strategic Management Journal 22, no. 3 (March 2001): 197–220.
- December 2007
- Article
The Roles of Task-Specific Experience and Innate Ability in Understanding Analyst Performance
By: Michael B. Clement, Lisa Koonce and Thomas Lopez
Considerable debate exists about what analyst experience measures and whether analysts learn from their experiences. Extant research has argued that once innate ability is considered, analysts’ general and firm-specific experiences are not relevant to understanding... View Details
Keywords: Experience and Expertise; Learning; Performance Evaluation; Forecasting and Prediction; Financial Services Industry
Clement, Michael B., Lisa Koonce, and Thomas Lopez. "The Roles of Task-Specific Experience and Innate Ability in Understanding Analyst Performance." Journal of Accounting & Economics 44, no. 3 (December 2007): 378–398.
- January 1998
- Article
Tradeoffs within Costing Systems between Incentives and Measurement Objectives
By: M. Alles, S. Datar and M. Gupta
Alles, M., S. Datar, and M. Gupta. "Tradeoffs within Costing Systems between Incentives and Measurement Objectives." Managerial Finance 24, no. 1 (January 1998): 1–18.
- 23 Aug 2012
- Working Paper Summaries