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  • February 2021
  • Case

Apple: Privacy vs. Safety (A)

By: Henry McGee, Nien-hê Hsieh, Sarah McAra and Christian Godwin
In 2015, Apple CEO Tim Cook debuted the iPhone 6S with enhanced security measures that enflamed a debate on privacy and public safety around the world. The iPhone 6S, amid a heightened concern for privacy following the 2013 revelation of clandestine U.S. surveillance... View Details
Keywords: Iphone; Encryption; Data Privacy; Customers; Customer Focus and Relationships; Decision Making; Ethics; Values and Beliefs; Globalized Firms and Management; Government and Politics; National Security; Law; Law Enforcement; Leadership; Markets; Safety; Social Issues; Corporate Social Responsibility and Impact; Civil Society or Community; Mobile and Wireless Technology; Technology Industry; Consumer Products Industry; Telecommunications Industry; Electronics Industry; United States; China; Hong Kong
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  • 21 Nov 2019
  • Research & Ideas

Do TV Debates Sway Voters?

87 percent, during the two months before an election, indicating that the information received in this period matters overall. Voters who switched candidates didn’t change their policy preferences. Voters’ policy views remained consistent, despite the onslaught of... View Details
Keywords: by Danielle Kost
  • Web

Historical Data & Sources - Business History

Present Day , London, Routledge, 1996 Notes: 1993 Data was reported in 1992. 2003 Data was reported in 2000. Download Data Set in Excel Mobile Phone Subscriptions per 100 People The World Bank, “Mobile Cellular Subscriptions (per 100... View Details
  • 06 Jul 2016
  • What Do You Think?

How Do We Pay for the Costs of Globalization?

increased job churn (which will occur), with no significant gain or loss of jobs. The problem generally is that the benefits of globalization flow largely to investors and consumers while workers bear a disproportionate share of the costs, depending on how... View Details
Keywords: by James L. Heskett; Manufacturing
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

Umit Gurun, and Scott Duke Kominers Abstract—The patent system is commonly justified as a way to promote social welfare and, more specifically, technological progress. For years, however, there has been concern that patent litigation is... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

book, Deep Purpose: The Heart and Soul of High-Performance Companies, I explore how some leaders embrace “deep purpose” as a generative force that can be a catalyst to achieve both impressive economic results and positive social impact.... View Details
Keywords: by Ranjay Gulati
  • 22 Sep 2009
  • First Look

First Look: September 22

Publication:Journal of Peace Research (forthcoming) Abstract This paper conducts an empirical analysis of the geographic, economic, and social factors that contributed to the spread of civil war in Nepal over the period 1996-2006. This... View Details
Keywords: Martha Lagace
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

American Civil War, Maggie Lena Walker did her best to actively effect change by finding solutions to the social and economic problems facing blacks and especially black women. Taking charge of the flailing Independent Order of St. Luke... View Details
Keywords: Martha Lagace
  • 08 May 2020
  • Blog Post

Building a World of Trusted Leaders: Taking the MBA Oath

In 2009, students at Harvard Business School mobilized to create a social contract: the MBA Oath. The MBA Oath has since been adopted by 1000+ MBAs worldwide and counting. In this new era, the MBA Oath feels... View Details
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

organization off its complacent platform and into a good direction. But it didn't happen. Instead of mobilizing people into action, the crisis led many managers into making fewer decisions because they didn't want to be accused of... View Details
Keywords: by John P. Kotter
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

price-based moves. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55474 in press Journal of Experimental Social Psychology A Counterfeit Competence: After Threat, Cheating Boosts One's Self-Image By: Wakeman W., C.... View Details
Keywords: Dina Gerdeman
  • 11 Jul 2006
  • First Look

First Look: July 11, 2006

2006) Anyone in sales will tell you that social networks are critical. The more contacts you have, the more leads you'll generate and, ultimately, the more sales you'll make. But that's a vast oversimplification. Different configurations... View Details
Keywords: Sean Silverthorne
  • 19 Apr 2016
  • First Look

April 19, 2016

forthcoming Journal of Marketing Research Does 'Liking' Lead to Loving? The Impact of Joining a Brand’s Social Network on Marketing Outcomes By: John, Leslie K., Oliver Emrich, Sunil Gupta, and Michael I. Norton Abstract—Does “liking” a... View Details
Keywords: Sean Silverthorne
  • July–August 2021
  • Article

Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government

By: Ryan W. Buell, Ethan Porter and Michael I. Norton
Problem definition: As trust in government reaches historic lows, frustration with government performance approaches record highs. Academic/practical relevance: We propose that in co-productive settings like government services, peoples’ trust and... View Details
Keywords: Government Services; Behavioral Operations; Operational Transparency; Government Administration; Service Operations; Programs; Perception; Attitudes; Behavior; Trust
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  • Web

Organizational Leadership Course | HBS Online

and less averse to having difficult conversations. Juliana Casale Head of Marketing at Crazy Egg Learn to lead at scale and mobilize your employees as you transition your business from a startup into a growth-stage company. "HBS Online... View Details
  • 20 Sep 2022
  • Research & Ideas

How Partisan Politics Play Out in American Boardrooms

political environment in mind,” Kempf says. “Apparently, that seems to influence even the decisions of very high-level executives in public US firms, [which is surprising because] you think they're generally very mobile and not really... View Details
Keywords: by Pamela Reynolds
  • 02 Aug 2007
  • What Do You Think?

How Will Millennials Manage?

on their personal lives. Their work styles are sometimes confounding. They need to work in a social environment, often one that would appear to some of us as chaotic. This means, however, that they are very good at working in teams. They... View Details
Keywords: by Jim Heskett
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Sustainability, Environment and Climate category for the HBS Business and Environment Initiative’s “ Climate Rising Podcast ” with Kate Zerrenner and Craig McDonald. Michael W. Toffel : Winner of the 2023 Case Centre Award in the Ethics and View Details
  • Blog

Is the Digital Transformation Certificate Right for You?

It's no secret that digital technologies have transformed—and continue to transform—entire industries. The ability to grasp the implications of shifting technologies, from mobile devices to social media to... View Details
  • Web

Charts & Statistics - Leadership

Medium-High 60 1960 s 19 Civil rights movement gain strength Antiwar sentiment divides electorate FDA approves oral contraceptive pill Influence: High 70 1970 s 19 National Organization for Women mobilizes for Equal Rights Amendment Roe... View Details