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Show Results For
- All HBS Web
(978)
- News (200)
- Research (650)
- Events (7)
- Multimedia (5)
- Faculty Publications (308)
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- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
reviews helps consumers choose cleaner restaurants, which is a pretty robust finding." Harvard Business School Assistant Professor Chiara Farronato and Georgios Zervas, an associate professor at Boston University, used machine learning to pull out so-called hygiene... View Details
- 04 Apr 2011
- HBS Case
Reinventing the National Geographic Society
the same question Fahey debated with his team: to whom should this person report? To Fahey himself, signaling the importance of the role? To the Global Media Group, which is responsible for the magazine, book publishing, TV and film, and... View Details
- 29 Nov 2021
- Research & Ideas
How Bonuses Get Employees to Choose Work Over Family
send a signal that, not only do you care about the time workers spend on productive tasks,” Whillans says, “but also that you care about the quality of their life outside of work.” About the Author Rachel Kim Raczka is a writer based in... View Details
Keywords: by Rachel Kim Raczka
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
signals and quickly adapt their activities to newly emerging information. They actively cooperate with external stakeholders (including, in some instances, their competitors) to pool and disseminate information and safeguard the stability... View Details
- 06 Aug 2019
- Cold Call Podcast
Super Bowl Ads Sell Products, but Do They Sell Brands?
and the Pepsi logo, which you would never see in Atlanta any other time. So, that was a very interesting move. Kenny: But does that signal something bigger? Is there kind of a trend moving in the opposite direction? We're in this period... View Details
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
elements of collaboration, however, may be where the real returns to in-person interaction occur, helping team members build relationships, foster trust, and cultivate healthy norms. Working in close proximity in a shared office can also be energizing, where View Details
Keywords: by Kristen Senz
- 17 Dec 2014
- Research & Ideas
How Our Brain Determines if the Product is Worth the Price
in the prefrontal cortex suggested to us that sequence matters: At the very simplest, the neural signals looked different when the price came first versus when the product came first," Karmarkar says. "When the product came... View Details
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
issue." Contingent concessions are almost risk-free. They allow you to signal to the other party that while you have room to make more concessions, it may be impossible for you to budge if reciprocity is not guaranteed. Keep in mind,... View Details
Keywords: by Deepak Malhotra
- Research Summary
Overview
By: Ayelet Israeli
Professor Israeli utilizes econometric methods and field experiments to study data driven decision making in marketing context. Her research focuses on data-driven marketing, with an emphasis on how businesses can leverage their own data, customer data, and market data... View Details
- Research Summary
Models of optimal experience (flow)
Flow is a state of profound task-absorption, involvement, and intrinsic enjoyment that makes the person feel one with the activity. Csikszentmihalyi's Flow Theory states that flow is more likely to occur in situations in which the person feels that the activity is very... View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
derailing a negotiation, but also in helping both sides come to better agreement. "To strip away emotions wouldn't be desirable," says Wasynczuk —even if it could be done. "Emotions are an expression of how people are processing information, and can give... View Details
- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
explains. "This sent a signal to the industry that aha, there may still be latent value in what they thought was a dead technology. And so these collectors become almost like canaries in a coalmine, in a good way. They sent a View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
"percentage of unprofitable customers," or "dollars lost in unprofitable customer relationships." Such customer profitability measures provide a valuable signal that satisfaction, retention, and growth in customer... View Details
Keywords: by Robert S. Kaplan
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
underlying principles: Businesses try to learn from noisy signals and quickly adapt their activities to newly emerging information. They actively cooperate with external stakeholders (including, in some instances, their competitors) to... View Details
Keywords: by Sean Silverthorne
- 16 Dec 2019
- Research & Ideas
Taking on the Taboos That Keep Women Out of India's Workforce
powerful. Despite numerous advances in the Indian economy, reduced birth rates, higher levels of female education, and other promising signals (this year saw the highest-ever number of women elected to Indian Parliament) the number of... View Details
Keywords: by Julia Hanna
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
incumbents' cores. Incumbent firms that take action when data shows a downturn in their core businesses take action too late. The only signal to take timely action is sound theory. In disruptive circumstances, entrants win because they... View Details
- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
Why diverse organizations are attractive The researchers sent follow-up questions to ask why applicants value diversity information. “Many indicate that such information was useful because it signals the quality of the company, highlights... View Details
Keywords: by Sean Silverthorne
- 04 Sep 2012
- Working Paper Summaries
Level II Negotiations: Helping the Other Side Meet Its ‘Behind the Table’ Challenges
Keywords: by James Sebenius
- August 2024
- Case
Oculii
By: Andy Wu and Lucas Defilippo
It was a bright June day in 2016. Steven Hong, co-founder and COO of Oculii had just signed a letter of intent agreeing to a 51% stake acquisition by Nexteer Automotive, a global steering and driveline supplier company that developed advanced driver assistance systems... View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
Students are invited to walk in the shoes of the CIO and become active participants in making these decisions and creating new knowledge about IT leadership through classroom discussion and debate. We want to send the signal that this is... View Details
Keywords: by Martha Lagace