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    Canary Categories—Journal of Marketing Research

    Typically, past spending in a category is a positive indicator of future purchasing. In this we show that there exist categories (which we name "canary categories") in which the reverse is true -  
    When customers purchase... View Details

    • 02 Nov 2006
    • Working Paper Summaries

    Resolving Information Asymmetries in Markets: The Role of Certified Management Programs

    Keywords: by Michael W. Toffel
    • 2011
    • Article

    Regulatory Uncertainty and Corporate Responses to Environmental Protection in China

    By: Christopher Marquis, Jianjun Zhang and Yanhua Zhou
    We develop a framework to analyze the closing gap between regulation and enforcement of environmental protection in China and present a number of resulting implications for doing business there. We identify three major dimensions that characterize change in regulatory... View Details
    Keywords: Framework; Governing Rules, Regulations, and Reforms; Law Enforcement; Growth and Development Strategy; Emerging Markets; Business Ventures; Alignment; Risk and Uncertainty; Natural Environment; Motivation and Incentives; Management Practices and Processes; Competitive Strategy; China
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    • 26 Aug 2002
    • Research & Ideas

    High-Stakes Decision Making: The Lessons of Mount Everest

    obstacles and dangers. The ability to "cut your losses" remains a difficult challenge as well as a hallmark of courageous leadership.— Michael A. Roberto Leaders can shape the perceptions and beliefs of others in many ways. In some cases, the leaders' words... View Details
    Keywords: by Michael A. Roberto
    • 31 Jan 2022
    • Research & Ideas

    Where Can Digital Transformation Take You? Insights from 1,700 Leaders

    challenger mindset and willingness to disrupt Digitally mature companies encourage employees to challenge the status quo—even if this means fundamentally rethinking the core business. Everyone in the organization is responsible for listening to View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
    • 2023
    • Working Paper

    The Irredeemability of the Past: Determinants of Reconciliation and Revenge in Post-Conflict Settings

    By: Kristen Kao, Kristin Fabbe and Michael Bang Petersen
    In the aftermath of violent conflict, identifying former enemy collaborators versus innocent bystanders forced to flee violence is difficult. In post-conflict settings, internally displaced persons (IDPs) risk becoming stigmatized and face difficulties... View Details
    Keywords: Conflict and Resolution; War; Refugees; Moral Sensibility; Behavior; Public Opinion; Lawfulness; Iraq
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    • 2022
    • Working Paper

    Post-market Surveillance of Software Medical Devices: Evidence from Regulatory Data

    By: Alexander O. Everhart and Ariel D. Stern
    Medical devices increasingly include software components, which facilitate remote patient monitoring. The introduction of software into previously analog medical devices as well as innovation in software-driven devices may introduce new safety concerns—all the more so... View Details
    Keywords: Technological Innovation; Safety; Governing Rules, Regulations, and Reforms; Health Care and Treatment; Medical Devices and Supplies Industry
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    • 17 Feb 2020
    • Sharpening Your Skills

    How Entrepreneurs Can Find the Right Problem to Solve

    discovery work to validate the problem or their target customers. While gut feel or personal experience with a problem can be a strong signal there is a problem to solve, without proper product discovery work you won’t truly know if you... View Details
    Keywords: by Julia Austin
    • 14 Feb 2022
    • Research & Ideas

    Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

    balance this curiosity with intentionality as they figure out when to be open-minded and broad and when to be focused and dig deep. They must learn to pick up "weak signals" about what is happening in their organizations and ecosystems. By the time a weak View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
    • 01 Apr 2024
    • In Practice

    Navigating the Mood of Customers Weary of Price Hikes

    FTC is sending a strong signal that it is paying close attention to grocery store prices. Executives should be weighing this regulatory attention when considering prices over the years ahead. Alexander MacKay is an assistant professor of... View Details
    Keywords: by Rachel Layne; Retail; Consumer Products
    • 2018
    • Working Paper

    Detecting Anomalies: The Relevance and Power of Standard Asset Pricing Tests

    By: Malcolm Baker, Patrick Luo and Ryan Taliaferro
    The two standard approaches for identifying capital market anomalies are cross-sectional coefficient tests, in the spirit of Fama and MacBeth (1973), and time-series intercept tests, in the spirit of Jensen (1968). A new signal can pass the first test, which we label a... View Details
    Keywords: Investment Management; Anomalies; Portfolio Construction; Transaction Costs; Investment; Management; Asset Pricing; Market Transactions; Cost
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    • Web

    Latin America - Global

    engagement scores signaled rising fatigue. The team prepared for a pivotal strategic visit to Asia to deepen regional understanding and global alignment across the business. May 2025 Case From oneworld to a New World? LATAM’s High-Stakes... View Details
    • January–February 2024
    • Article

    Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments

    By: Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan and Rengaraj Venkatesh
    Problem Definition: Clients and service providers alike often consider one-on-one service delivery to be ideal, assuming – perhaps unquestioningly – that devoting individualized attention best improves client outcomes. In contrast, in shared service delivery, clients... View Details
    Keywords: Health Care and Treatment; Customer Satisfaction; Outcome or Result; Performance Improvement
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    • June 2011
    • Case

    Steering Monetary Policy Through Unprecedented Crises

    By: David Moss and Cole Bolton
    In early April 2008, economic conditions in Europe appeared to be deteriorating on almost all fronts: sales figures were falling, business and consumer confidence were slumping, forecasts for European growth were being revised downward, and inflation was rising. In... View Details
    Keywords: Forecasting and Prediction; Economic Slowdown and Stagnation; Financial Crisis; Inflation and Deflation; Financial Institutions; Interest Rates; Policy
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    • July 2006
    • Background Note

    Out of Frame: The Coming Digital Disruption of Hollywood

    By: Stephen P. Bradley, Brian DeLacey and Reed Martin
    The record opening of the Pirates of the Caribbean: Dead Man's Chest, starring Johnny Depp, had finally provided the industry with incontrovertible proof that it was still possible to draw massive audiences to movie theaters. Grossing $136 million during its opening... View Details
    Keywords: Disruption; Internet and the Web; Technology Adoption; Mobile and Wireless Technology; Film Entertainment; Revenue; Entertainment and Recreation Industry; United States
    Related
    • Web

    Business, Government & the International Economy - Faculty & Research

    with economic integration favoring the transmission of democracy by signaling the (actual or perceived) desirability of democratic institutions. Alternative mechanisms—including human capital accumulation and economic growth—cannot,... View Details
    • 07 Jun 2023
    • HBS Case

    3 Ways to Gain a Competitive Advantage Now: Lessons from Amazon, Chipotle, and Facebook

    understood what people were really willing to pay for,” Karp says. “Having great features is different than having features that will incentivize people to use your product.” As mixed economic signals and the rise of artificial... View Details
    Keywords: by Michael Blanding
    • Web

    Behavioral Finance & Financial Stability

    clever decision given the capital market’s apparent failure to appreciate the associated risks. Begenau and Stafford suggest and provide evidence for an additional consideration: that high leverage signals an excessive focus on financing... View Details
    • Research Summary

    Overview

    Yanhua Bird's research encompasses two streams: (1) entrepreneurship and social innovation — how the design and structure of alternative forms of enterprises influence their activities and success, with a focus on peer-to-peer markets and social enterprises, and (2)... View Details
    Keywords: Organizational Behavior; Strategy; Social Evaluation; Entrepreneurship; Social Innovation; Social Movements; Non-market Strategy; Corporate Sustainability
    • 07 Feb 2022
    • Research & Ideas

    Digital Transformation: A New Roadmap for Success

    ideas from employees, customers, vendors, and regulators. They must spot even the weakest signals of change so their companies can proactively shape their future. [div class=infogram-embed data-id=_/v5DzUtp1aNo8lvwCoV7l][/div]... View Details
    Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards