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Show Results For
- All HBS Web
(969)
- News (196)
- Research (647)
- Events (6)
- Multimedia (5)
- Faculty Publications (306)
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- 06 Jan 2014
- Research & Ideas
Technology Re-Emergence: Creating New Value for Old Innovations
explains. "This sent a signal to the industry that aha, there may still be latent value in what they thought was a dead technology. And so these collectors become almost like canaries in a coalmine, in a good way. They sent a View Details
- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
derailing a negotiation, but also in helping both sides come to better agreement. "To strip away emotions wouldn't be desirable," says Wasynczuk —even if it could be done. "Emotions are an expression of how people are processing information, and can give... View Details
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
"percentage of unprofitable customers," or "dollars lost in unprofitable customer relationships." Such customer profitability measures provide a valuable signal that satisfaction, retention, and growth in customer... View Details
Keywords: by Robert S. Kaplan
- 16 Dec 2019
- Research & Ideas
Taking on the Taboos That Keep Women Out of India's Workforce
powerful. Despite numerous advances in the Indian economy, reduced birth rates, higher levels of female education, and other promising signals (this year saw the highest-ever number of women elected to Indian Parliament) the number of... View Details
Keywords: by Julia Hanna
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
General Motors had laid the groundwork for decades of industry dominance, offering "a car for every purse and purpose" and pioneering the multidivisional structure that became one of the signal achievements of the modern... View Details
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
identifies a specific recipe for receptiveness that leaders and others can follow to improve collaborations and interpersonal interactions in general. “Conversational receptiveness involves using language that signals a person is truly... View Details
Keywords: by Kristen Senz
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
incumbents' cores. Incumbent firms that take action when data shows a downturn in their core businesses take action too late. The only signal to take timely action is sound theory. In disruptive circumstances, entrants win because they... View Details
- 30 Nov 2022
- Research & Ideas
Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay
Why diverse organizations are attractive The researchers sent follow-up questions to ask why applicants value diversity information. “Many indicate that such information was useful because it signals the quality of the company, highlights... View Details
Keywords: by Sean Silverthorne
- 27 Sep 2021
- Research & Ideas
Managers, Your Employees Don’t Want to Be Facebook ‘Friends’
hand, letting a colleague into one’s personal world online signals an acceptance of vulnerability that opens up paths to a richer multiplex relationship, which may in turn facilitate collaboration and teamwork,” the authors write. “On the... View Details
Keywords: by Rachel Kim Raczka
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
Students are invited to walk in the shoes of the CIO and become active participants in making these decisions and creating new knowledge about IT leadership through classroom discussion and debate. We want to send the signal that this is... View Details
Keywords: by Martha Lagace
- 16 May 2000
- Research & Ideas
The Simple Economics of Open Source
universities, where it was freely available; they are able to build on knowledge they already possess. And, two, programmers welcome the opportunity, made possible by open source, to customize and de-bug projects, either for personal use or to make their job easier at... View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
underlying principles: Businesses try to learn from noisy signals and quickly adapt their activities to newly emerging information. They actively cooperate with external stakeholders (including, in some instances, their competitors) to... View Details
Keywords: by Sean Silverthorne
- 25 Jun 2007
- Research & Ideas
HBS Cases: Beauty Entrepreneur Madam Walker
a particular identity. And there's a piece of this in Madam Walker's decision to buck the tide in how African Americans were known by whites. This was about signaling her own self-respect and that for other African Americans" by... View Details
- 01 Jun 2015
- Research & Ideas
The Surprising Benefits of Oversharing
said they "frequently" tried to gain access to another person's email account, for instance, or faked a sick day at work. "We like people who are honest," concludes John. "It signals trustworthiness, and that... View Details
Keywords: by Michael Blanding
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
people don't know what to expect—I think for CEOs to come out and say, 'We are going to give up our pay,' it's a signal that they are sharing the pain." TJX Companies announced its CEO and chair would have their base salaries reduced for... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 04 Sep 2012
- Working Paper Summaries
Level II Negotiations: Helping the Other Side Meet Its ‘Behind the Table’ Challenges
Keywords: by James Sebenius
- August 2024
- Case
Oculii
By: Andy Wu and Lucas Defilippo
It was a bright June day in 2016. Steven Hong, co-founder and COO of Oculii had just signed a letter of intent agreeing to a 51% stake acquisition by Nexteer Automotive, a global steering and driveline supplier company that developed advanced driver assistance systems... View Details
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
donations. This page also included an image of a globe. For each new item added to the donor’s online cart, a location marker would appear in a particular geographic region, signaling that the item would be donated to that part of the... View Details
Keywords: by Carmen Nobel
- 25 Jan 2010
- Research & Ideas
A Macroeconomic View of the Current Economy
deficit spending send the signal that demand will increase, and thus both aim to break the cycle of negative expectations about the economy. Q: What's a good way to think about foreign direct investment in the United States? Are we... View Details
Keywords: by Sean Silverthorne
- 15 Mar 2022
- Research & Ideas
This Workplace Certification Made Already Safe Companies Even Safer
of workplaces every year. The endeavor required the team to seek “special sworn status” from the US government to view confidential records of workplace injuries. Already safe workplaces became even safer The team concluded that: Certification View Details
Keywords: by Rachel Layne