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- Faculty Publications (135)
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- All HBS Web (520)
- Faculty Publications (135)
- 01 Sep 2016
- News
The Taxi Wars of Jakarta
huge inefficiency.” It was while attending HBS that Makarim formed Go-Jek, a more efficient ojek service that organized 20 or so drivers through a call center; he relied on word of mouth to market the idea to friends and relatives in a... View Details
- 24 Mar 2015
- First Look
First Look: March 24
March 2015 American Economic Journal: Macroeconomics A Behavioral Model of the Popularity and Regulation of Demandable Liabilities By: Rotemberg, Julio J. Abstract—Overoptimism regarding one's ability to arrive early in a queue is shown to rationalize deposit View Details
Keywords: Sean Silverthorne
- 19 May 2009
- First Look
First Look: May 19, 2009
Working PapersDon't Just Survive—Thrive: Leading Innovation in Good Times and Bad (revised) Authors:Lynda M. Applegate and Bruce Harreld Abstract Battered by contracting markets and frozen credit, many businesses today are fighting for... View Details
Keywords: Martha Lagace
- 25 Aug 2022
- News
Full Stream Ahead
the digital revolution. With a smartphone in every pocket and the equivalent of what you’d spend on a CD, consumers can buy a month of access to a wide world of streaming options. And while the global economy contracted by 6 percent in... View Details
- 22 May 2018
- First Look
New Research and Ideas, May 22, 2018
improved girls’ outcomes by moving households’ human capital investments closer to the efficient frontier. This is consistent with an incomplete contracting model, where negotiation allows daughters to strategically cooperate with... View Details
Keywords: Dina Gerdeman
- 01 Jun 2010
- News
$how Me the Money
level, “is when you actually tilt the playing field by influencing the policymaking or contracting process; this is illegal and unfair.” Abdelal says that for many executives, the challenge is managing a business culture in which it is... View Details
- 27 Oct 2009
- First Look
First Look: October 27
Working Papers Money or Knowledge? What Drives Demand for Financial Services in Emerging Markets? (revised) Authors: Shawn Cole, Thomas Sampson, and Bilal Zia Abstract Why is demand for formal financial View Details
Keywords: Martha Lagace
- Web
Privacy Statement (English) - Global
School alumni clubs Government agencies as legally required Service providers as described below Other Data Processing Information HBS ERC will process personal data, such as contact information and bank account numbers where applicable,... View Details
- 18 Jun 2024
- Blog Post
Alumni Career Journey: Ben Schutzman (MBA 2016) - Driving Positive Impact on Community and Climate
to supporting municipalities through the life of their assets and relationship with Highland. It’s a complex job, but immensely rewarding job to balance the cost control at the backend, while still delivering an exceptional service to our... View Details
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
reliable, branded beauty services in office parks and hotels, but she focused first on the high-visibility airport market, where customers in transit needed the services she could provide—and might relish... View Details
Keywords: by John S. Rosenberg
- 05 Jan 2010
- First Look
First Look: January 5
TarontsiHarvard Business School Case 710-002 In March 2009, the government of Iraq decided to hold its first oil field auctions. The auctions were for service contracts on the country's southern oil fields;... View Details
Keywords: Martha Lagace
- 05 Jan 2017
- Blog Post
Crossing the River: The HBS/HKS Joint Degree Program
contracting social services through conversations with industry leaders. Beyond the academic exposure it afforded me, the joint degree program offered an incredible laboratory to develop my personal theory... View Details
- 14 May 2013
- First Look
First Look: May 14
proxy for incentive conflict) impact the use of a subset of available performance measures. Consistent with a signaling model of the allocation of contingent control rights, we find that contracts involve fewer contingent control rights... View Details
Keywords: Sean Silverthorne
- 30 Jun 2015
- First Look
First Look: June 30, 2015
Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger... View Details
Keywords: Carmen Nobel
- 15 Dec 2015
- News
The Year in Ideas 2015
medical innovations. Jessica Beck and Marcela Sapone (both MBA 2015) launched the automated “personal butler” service Hello Alfred in a crowded on-demand marketplace. The service corrals other on-demand... View Details
- 02 Aug 2024
- HBS Case
How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture
On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details
- 12 Aug 2014
- First Look
First Look: August 12
become more fundamental as advertisers target their advertisements with greater precision. In the paper that follows, the author attempts to identify the circumstances that make advertisers most vulnerable, notes adjusted contract... View Details
Keywords: Sean Silverthorne
- 18 Jun 2013
- First Look
First Look: June 18
account for horizontal peer comparison when designing executive wage contracts and that this comparison has productivity consequences for firms. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=43633 How Do Risk Managers Become... View Details
Keywords: Anna Secino
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift Abstract—In today’s turbulent business environment, customer retention presents a significant challenge for many service... View Details
Keywords: Sean Silverthorne
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
the most fertile area for business research in the next decade. By more deeply understanding human cognition, emotion, motivation, and behavior, managers could tailor products and services to unmet and previously unrecognized needs with... View Details
Keywords: by Sean Silverthorne