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  • All HBS Web  (1,186)
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    • Research  (881)
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    • Multimedia  (14)
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Show Results For

  • All HBS Web  (1,186)
    • News  (167)
    • Research  (881)
    • Events  (3)
    • Multimedia  (14)
  • Faculty Publications  (723)
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  • Web

Digital Archival Resources - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Robert S. Campbell, Daniel L. Dudas, Henry H. Gruver, K. Eric Knutsen, Donald J. Phillips, Morgan M. Schuessler, Charles S. Simonds, Charles H. Slutzkin. Georges F. Doriot... View Details
  • 01 Dec 1999
  • News

African-American Alumni Conference Considers Success and the Bottom Line

Bynoe (MBA '75/JD '76) and cochairs Gregory A. White (MBA '90) and Jeffrey S. Perry (MBA '91), the conference brought together African-American alumni from HBS, the University of Chicago, and Northwestern University. The distinguished... View Details
Keywords: Mary Ellen Gardner
  • Research Summary

Consumerism and the Distributed Delivery of Health Care

By: Robert S. Huckman
This stream of Professor Huckman's work examines the growing tendency for health care to be delivered in a more distributed manner. Examples of this phenomenon include health IT, teleradiology, medical travel, remote monitoring of chronic medical conditions, and retail... View Details
  • January–February 1988
  • Article

One Cost System Isn't Enough

By: Robert S. Kaplan
Keywords: Cost; System
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Kaplan, Robert S. "One Cost System Isn't Enough." Harvard Business Review 66, no. 1 (January–February 1988): 61–66.
  • 1990
  • Book

Measures for Manufacturing Excellence

By: Robert S. Kaplan
Keywords: Manufacturing Industry
Citation
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Kaplan, Robert S., ed. Measures for Manufacturing Excellence. Boston: Harvard Business School Press, 1990.
  • 1988
  • Chapter

Originality in Management Accounting Systems: Field Studies of the Processes

By: Robert S. Kaplan
Keywords: Accounting; Innovation and Management
Citation
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Kaplan, Robert S. "Originality in Management Accounting Systems: Field Studies of the Processes." In New Directions in Creative and Innovative Management, edited by Y. Ijiri and R. L. Kuhn, 103–114. Cambridge, MA: Ballinger Publishing Company, 1988.
  • Article

Yesterday's Accounting Undermines Production

By: Robert S. Kaplan
Keywords: Accounting; Production
Citation
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Kaplan, Robert S. "Yesterday's Accounting Undermines Production." Harvard Business Review 62, no. 4 (July–August 1984): 95–101.
  • Article

Using the Balanced Scorecard for Successful Health Care M&A Integration

By: Robert S. Kaplan
The failure of merged organizations to achieve stated goals is commonplace. In health care, the challenge is exacerbated by the industry’s third-party payer system and multiple stakeholders, especially the physicians in the merging entities. This article describes how... View Details
Keywords: Health Care and Treatment; Mergers and Acquisitions; Integration; Balanced Scorecard
Citation
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Kaplan, Robert S. "Using the Balanced Scorecard for Successful Health Care M&A Integration." NEJM Catalyst (May 21, 2020).
  • Article

Reverse the Curse of the Top-5

By: Robert S. Kaplan
The past 40 years has seen a large increase in the number of articles submitted to journals ranked in the top-5 of their discipline. This increase is the rational response, by faculty, to the overweighting of publications in these journals by university promotions and... View Details
Keywords: Information Publishing; Journals and Magazines; Power and Influence; Research
Citation
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Kaplan, Robert S. "Reverse the Curse of the Top-5." Accounting Horizons 33, no. 2 (June 2019): 17–24.
  • 1979
  • Chapter

A Comparison of Rates of Return to Social Security Retirees under Wage and Price Indexing

By: Robert S. Kaplan
Keywords: Retirement; Investment Return; Wages; Price; United States
Citation
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Kaplan, Robert S. "A Comparison of Rates of Return to Social Security Retirees under Wage and Price Indexing." In Financing Social Security, edited by Colin D. Campbell, 119–144. Washington, D.C.: American Enterprise Institute for Public Policy Research, 1979.
  • Article

What Could Amazon's Approach to Health Care Look Like?

By: Robert S. Huckman
Keywords: Health Care; Amazon; Health Insurance; Information Technology; United States
Citation
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Huckman, Robert S. "What Could Amazon's Approach to Health Care Look Like?" Harvard Business Review (website) (February 6, 2018).
  • December 1998 (Revised February 1999)
  • Case

City of Charlotte (A)

By: Robert S. Kaplan
The city manager's office in Charlotte, North Carolina, is attempting to align and focus the city's programs and operating departments. City managers, working collaboratively with the elected mayor and city council, have identified five strategic themes to make... View Details
Keywords: Balanced Scorecard; Government Administration; City; Growth and Development Strategy; Adoption; Public Sector; Management Teams; Programs; Performance Evaluation; Motivation and Incentives; Public Administration Industry; North Carolina
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Kaplan, Robert S. "City of Charlotte (A)." Harvard Business School Case 199-036, December 1998. (Revised February 1999.)
  • August 1998
  • Teaching Note

Pillsbury: Customer Driven Reengineering TN

By: Robert S. Kaplan
Teaching Note for (9-195-144). View Details
Keywords: Food and Beverage Industry
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Kaplan, Robert S. "Pillsbury: Customer Driven Reengineering TN." Harvard Business School Teaching Note 199-021, August 1998.
  • November 1997 (Revised May 1998)
  • Teaching Note

Indianapolis: Activity-Based Costing of City Services (A) and (B) TN

By: Robert S. Kaplan
Teaching Note for (9-196-115) and (9-196-117). View Details
Keywords: Activity Based Costing and Management; City
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Kaplan, Robert S. "Indianapolis: Activity-Based Costing of City Services (A) and (B) TN." Harvard Business School Teaching Note 198-066, November 1997. (Revised May 1998.)
  • June 1997 (Revised May 1998)
  • Case

Mobil USM&R (A1)

By: Robert S. Kaplan
First of a two-part case on the development and use of a Balanced Scorecard (BSC) at Mobil's US Marketing and Refining Division. Split from the original (A) case to give students an opportunity to suggest objectives and measures for the division's initial BSC, without... View Details
Keywords: Balanced Scorecard; Measurement and Metrics; Restructuring; Corporate Strategy; Organizational Change and Adaptation; Growth and Development Strategy; Management Teams; Marketing Strategy; Motivation and Incentives; Mining Industry; Energy Industry; United States
Citation
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Kaplan, Robert S. "Mobil USM&R (A1)." Harvard Business School Case 197-120, June 1997. (Revised May 1998.)
  • September 1996 (Revised May 1997)
  • Case

Mobil USM&R (C): Lubricants Business Unit

By: Robert S. Kaplan
The general manager of a Lubricants Business Unit in Mobil's U.S. Marketing and Refining division launched a project to develop a Balanced Scorecard (BSC) for his unit. The purpose was to provide focus for all employees of the unit, enabling it to operate on an... View Details
Keywords: Balanced Scorecard; Employees; Customization and Personalization; Performance Evaluation; Measurement and Metrics; Management Teams; Projects; Energy Industry; Mining Industry; United States
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Kaplan, Robert S. "Mobil USM&R (C): Lubricants Business Unit." Harvard Business School Case 197-027, September 1996. (Revised May 1997.)
  • June 2013
  • Supplement

Boston Children's Hospital Assignment Worksheet

By: Robert S. Kaplan
Keywords: Health Care; Time-Driven Activity-Based Costing; Costing; Hospitals; Activity Based Costing and Management
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Kaplan, Robert S. "Boston Children's Hospital Assignment Worksheet." Harvard Business School Spreadsheet Supplement 913-801, June 2013.
  • June 2011 (Revised June 2011)
  • Teaching Note

Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard (TN)

By: Robert S. Kaplan
Teaching Note for 111-049. View Details
Keywords: Auto Industry; Germany; Brazil
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Kaplan, Robert S. "Volkswagen do Brasil: Driving Strategy with the Balanced Scorecard (TN)." Harvard Business School Teaching Note 111-143, June 2011. (Revised June 2011.)
  • 2010
  • Working Paper

Accounting Scholarship that Advances Professional Knowledge and Practice

By: Robert S. Kaplan
Recent accounting scholarship has used statistical analysis on asset prices, financial reports and disclosures, laboratory experiments, and surveys of practice. The research has studied the interface among accounting information, capital markets, standard setters, and... View Details
Keywords: Accounting; Business Education; Information; Management Analysis, Tools, and Techniques; Risk Management; Measurement and Metrics; Business Processes; Performance Improvement; Practice
Citation
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Kaplan, Robert S. "Accounting Scholarship that Advances Professional Knowledge and Practice." Harvard Business School Working Paper, No. 11-043, October 2010.
  • July 1990 (Revised October 1997)
  • Case

Siemens Electric Motor Works (A) (Abridged)

By: Robert S. Kaplan
Explores how a cost system can help support a firm's decision to change strategies. In the process, the students are introduced to a simple activity-based cost system. Siemens Electric Motor Works found itself facing an increasingly competitive environment and so made... View Details
Keywords: Activity Based Costing and Management; Cost Accounting; Cost; Adoption; Cost vs Benefits; Management Analysis, Tools, and Techniques; Production; Business Strategy; Electronics Industry; Manufacturing Industry
Citation
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Kaplan, Robert S. "Siemens Electric Motor Works (A) (Abridged)." Harvard Business School Case 191-006, July 1990. (Revised October 1997.)
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