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Show Results For
- All HBS Web
(1,679)
- People (8)
- News (588)
- Research (675)
- Multimedia (4)
- Faculty Publications (127)
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- 06 Nov 2012
- Op-Ed
Stop Talking About the Weather and Do Something: Three Ways to Finance Sustainable Cities
The wrath of Hurricane Sandy has illuminated a fundamental question: How do we ensure that our cities are resilient in the face of inevitable future disasters? A destroyed city is not a sustainable city. I'm making the case that it's time to stop complaining about... View Details
- 28 Nov 2012
- What Do You Think?
Should Pay-for-Performance Compensation be Replaced?
inherently wrong with pay for performance, only in the way that specific plans have been designed and implemented." Mathews Daniel Kapito helped frame the challenge. As he put it, "People are different pay linked to performance... View Details
Keywords: by James Heskett
- 10 Nov 2008
- What Do You Think?
How Much Can You Ask of Your Customers?
over-involvement (of) customers have led to bitter intellectual property right disputes customers simultaneously trying to drive the product in two (or more) very separate market directions (or) feature creep that literally prevents... View Details
Keywords: by Jim Heskett
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
percent battery power. Your brain is your most vital asset; it is a physical organ that, like any other piece of equipment, requires maintenance and care. Both physical and mental hygiene practices need to increase right now, because both... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
experience and allow them to dream about and complete bigger projects. Lal: There is the potential to use the Internet to make your store more valuable, like Home Depot does in letting you plan a project online and then coming into the... View Details
- 23 Dec 2008
- First Look
First Look: December 23, 2008
http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=509024 Breaking through Action Plan Harvard Business School Exercise 409-059 The "Breaking Through Action Plan" is a developmental tool based on... View Details
Keywords: Martha Lagace
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details
- 21 Nov 2005
- Research & Ideas
Making Credibility Your Strongest Asset
own credibility and discerning the interests of other key players. Their three stories illustrate different elements of the process of building your bargaining endowment: (1) grab someone's coattails, (2) foster a reputation for generosity, and (3) View Details
Keywords: by Michael Wheeler
- 17 Apr 2007
- First Look
First Look: April 17, 2007
instead reflect more "top-down" interventions. We conclude with a discussion of some of the historical evidence on top-down interventions. Download the paper: http://www.hbs.edu/research/pdf/07-061.pdf Alignment in Cross-Functional and Cross-Firm Supply Chain... View Details
Keywords: Martha Lagace
- 21 Mar 2016
- Lessons from the Classroom
When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)
Boston. Elberse is remaining mum on celebrities planning to attend the next session in order to protect their privacy. Participants sign up to learn strategies for launching creative products, managing talent, coping with advances in... View Details
- 11 Jun 2014
- Research & Ideas
In the Future of Sports Investing, Media Is the Best Bet
investments by sharing in the profits generated by broadcasting rights and advertising revenues. The founders initially placed a $100 million fundraising target on the fund, which will invest in young growth-stage companies. Causeway has... View Details
- 18 Jun 2014
- Research & Ideas
Leading Innovation is the Art of Creating ‘Collective Genius’
says. "He was weighing two things and letting them play out." Companies often make the mistake of compromising too early or letting one or two groups dominate. "He allowed both ideas to be developed and tested enough, to learn and not combine them View Details
Keywords: by Kim Girard
- 28 Feb 2005
- Research & Ideas
Amazon, eBay and the Bidding Wars
work in market design are interested in how the rules by which markets are organized influence the behavior of participants. So, when I noticed, back in the early days of eBay, that a lot of auctions received bids right near the end of... View Details
- 17 May 2011
- First Look
First Look: May 17
by Jamie and Ben Heywood when their 29-year-old brother was diagnosed with ALS or Lou Gehrig's disease. In less than five years, PLM has grown to 15 patient communities where over 80,000 patients discuss 19 diseases. In December 2010, PLM is discussing its View Details
Keywords: Sean Silverthorne
- 20 Dec 2004
- Research & Ideas
How an Order Views Your Company
can. It links customer demand into backend ERP systems. It is impressive to see how technology has actually enabled the application of the OMC concept right from the entry point—a Web interface all the way to the factory. As I said in my... View Details
Keywords: by Sarah Jane Johnston
- 12 Apr 2016
- First Look
April 12, 2016
has brought an amended plan to the table under which it would commit to backstop a $406 million equity rights offering that would be made directly to all the unsecured creditors. This offer might bring the... View Details
Keywords: Sean Silverthorne
- 29 Mar 2016
- First Look
March 29, 2016
paper prices necessitated the development of a comprehensive financial plan to relieve the financial pressures on Stone. Among the alternatives to be considered are straight debt, convertible debt, and equity. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 20 Aug 2001
- Research & Ideas
Making an Ally of Uncle Sam
two. Though a step in the right direction, this approach suffers because the boundary between "market" and "nonmarket" is artificial and far from clear-cut. We find it more productive to focus on the key types of games... View Details
- 12 Apr 2004
- Research & Ideas
What Great American Leaders Teach Us
the captains of industry that have forged the foundation upon which business stands today? Over the course of the last few years, we set out to address these questions. In the process, we created a database of 860 individuals who stand out for their contributions to... View Details
Keywords: by Sean Silverthorne
- 24 Jan 2005
- Research & Ideas
Entrepreneurial Hospital Pioneers New Model
established an insurance plan that insures many rural poor in two large, populous states in India for the equivalent of ten cents a day: "The numbers of people are so large, that for ten cents a day the people who become ill are... View Details