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  • March 2003
  • Case

Insurer of Last Resort? The Federal Financial Response to September 11

By: David A. Moss and Sarah A. Brennan
Examines the federal financial response to September 11, 2001: the airline bailout, the victim compensation fund, emergency aid to New York and Washington, and terrorism reinsurance. Less than two weeks after the attacks, the government had committed almost $40 billion... View Details
Keywords: Business and Government Relations; Insurance; Risk Management; United States
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  • 05 Mar 2008
  • Working Paper Summaries

Board of Directors’ Responsiveness to Shareholders: Evidence from Shareholder Proposals

Keywords: by Yonca Ertimur, Fabrizio Ferri & Stephen R. Stubben
  • 01 Dec 2016
  • News

Bloomberg’s Gift to Boost Cities

preparing for and responding to crises, and investing in the future. Citizens expect mayors to perform at the highest level, but being a public executive—like any other job—is... View Details
  • April 2016
  • Teaching Note

Flipkart: Transitioning to a Marketplace Model

By: Sunil Gupta and Das Narayandas
In 2015, Sachin and Binny Bansal, co-founders of India's largest e-tailer, Flipkart, announced that the company would switch to a marketplace model and move its logistics arm into a separate company. At the time of the announcement, Snapdeal already claimed to be... View Details
Keywords: India; Marketplaces; Digital Platforms; Internet and the Web; Market Entry and Exit; E-commerce; Retail Industry; India
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  • 22 Jul 2019
  • Book

How to Be a Digital Platform Leader

Lastly, the hardest problem in responding as a conventional firm is trying to build your own platform. To be honest, very few firms have been successful. A lot have tried. It... View Details
Keywords: by Martha Lagace
  • 05 Jun 2000
  • What Do You Think?

What’s Happening to Our Patience?

times when they are less fatigued or have available time. And all respondents seem to compartmentalize expectations of how long various tasks should take, clearly differentiating the wait for a computer... View Details
Keywords: by James Heskett
  • 18 Jun 2024
  • Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

says. In fact, many traditional surveys often don’t reach enough respondents who identify as non-binary to create a meaningful sample. The research team used the platform Prolific, which specifically allowed... View Details
Keywords: by Michael Blanding
  • 01 Jun 1998
  • News

Investigation Leads to Sanctions, Recommendations

place where students and faculty can teach and learn together. In order to make this happen, students must build an atmosphere of mutual trust and respect. We have reason to believe that this atmosphere did... View Details
  • 31 Mar 2011
  • Research & Ideas

From SpinPop to SpinBrush: Entrepreneurial Lessons from John Osher

and large retailers including Walmart and Target. Osher had taken for granted from the start that SpinBrush would be copied quickly by other companies. As a result of that planning he had designed Dr. John's to work on a short product... View Details
Keywords: by Dennis Fisher; Consumer Products
  • June 2005 (Revised January 2007)
  • Case

Equator Principles, The: An Industry Approach to Managing Environmental and Social Risks

By: Benjamin C. Esty, Carin-Isabel Knoop and Aldo Sesia
In June 2003, 10 leading international banks adopted new voluntary guidelines, called the Equator Principles, to promote sustainable development in project finance. In recent years, nongovernmental organizations (NGOs) had raised issues about the lenders'... View Details
Keywords: Risk and Uncertainty; Competition; Corporate Social Responsibility and Impact; Social Issues; Environmental Sustainability; Policy; Project Finance; Standards; Projects; Commercial Banking; Non-Governmental Organizations
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  • 29 Nov 2021
  • Research & Ideas

How Bonuses Get Employees to Choose Work Over Family

participants. Respondents shared information about how they were paid and their emotional health. Regardless of industry and income, employees paid with incentives were significantly more inclined to spend... View Details
Keywords: by Rachel Kim Raczka
  • 01 Sep 2020
  • Blog Post

6 Ways to Support COVID-Weary Employees

organizations. Whether it's citizens responding to government leaders or employees responding to their company leaders, no one likes being jerked... View Details
Keywords: All Industries
  • 01 Dec 2012
  • News

Taking Time to Make Time

POZEN: Getting people to think about how they are managing their careers in the evolving context of their own personal and professional lives. HBS senior lecturer Robert Pozen is living proof of the adage "If you want View Details
Keywords: Time management
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

eyesight at age 8 to retinoblastoma, has done. When he ran for lieutenant governor of Washington in 2016, well-meaning friends expressed concern about whether the blind man could handle door-to-door canvassing. Habib View Details
Keywords: by Dina Gerdeman
  • 17 Apr 2022
  • Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

ethical practice is the best compass, she advises. “The world is changing around businesses,” Nelson says. “There is more pressure to make profits, and at the same time to View Details
Keywords: by Lane Lambert
  • 9 Nov 2021
  • Interview

How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson

By: Amy C. Edmondson and Dominic Monkhouse
If you want to be better at leading a team. If you want to know how to lead a good decision making process. Or how to engage and inspire people to bring their full self to work, don’t miss Amy Edmondson, Harvard Business School professor and author of The Fearless... View Details
Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Decision Making; Motivation and Incentives
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  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

famous for "forcing" people to negotiate, make commitments, or respond to requests under immense time pressure. Too many people fall prey View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • August 23, 2018
  • Article

Using a New EHR System to Increase Patient Engagement, Improve Efficiency, and Decrease Cost

By: Katy French, Barbra Bryce Speer, Alexis B. Guzman, Tayab Andrabi, Iris Recinos, Keith A. Shook, James R. Incalcaterra, John C. Frenzel and Thomas W. Feeley
Patients and providers are frustrated with seemingly endless data entry. We used our patients’ vested interest in their own health care by actively engaging them in the entry of their own medical information into the EHR. Prior to the implementation of the new EHR we... View Details
Keywords: Health Care and Treatment; Analytics and Data Science; Performance Efficiency; Cost Management
Related
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

in your sales and marketing team, especially if they come from the industry or companies on your target list. Nowadays functional leaders have more power than in the past to decide which software to use, so... View Details
Keywords: by Rocio Wu
  • 03 Oct 2023
  • HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

orthodoxies that can be challenged, and this is one.” Sometimes layoffs are necessary, and the costs of not acting can be catastrophic, Sucher acknowledges. But, she says, there are right and wrong ways to approach workforce change. Done... View Details
Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing