Resource Integration - Publications - Faculty & Research

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Business Finance Course Online | HBS Online

participants throughout the course. Learn about bringing this course to your organization . Learner Stories 91% gained deeper expertise in specific areas I now feel that I have a broad overview of finance and can approach topics with a strong, View Details

15 Dec 2003
Research & Ideas

The New Global Business Manager

competitive by integrating activities and coordinating resources across national borders. At the same time, they also need to be sensitive and responsive to national differences in consumer tastes and... View Details

Keywords: by Cynthia Churchwell

12 Mar 2021
News

My Favorite Case

acquisition-led growth? What will be the impact of increased competition from private equity players? For how long can its strategy of “continuous improvement” continue? “I’m the chief human resources officer of a Fortune 500 company, and... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

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Sustainable Investing Course | HBS Online

strategies Gain insights into the climate risk inherent in investment opportunities Discover how to integrate risks into financial models Think critically about how and where to add value while avoiding “impact washing” Who Will Benefit... View Details

March 2018 (Revised August 2020)
Case

Alaska Airlines: Empowering Frontline Workers to Make It Right

By: Ranjay Gulati, Andrew O'Connell and Caroline de Lacvivier

This case documents the ongoing efforts by Alaska Airlines to enhance its efforts to become more customer centric by empowering its employees using a service framework. It explores how the airline starts with a completely hands-off approach to empowerment in which... View Details

Keywords: Employee Empowerment; Customer Focus and Relationships; Employees; Service Delivery; Organizational Culture; Integration; Air Transportation Industry

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26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

updated. “The outcome that I would like to see is having more of an integrated approach,” she says. “They’re definitely complementary resources to inform and protect consumers from poor-quality service.” You... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

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Career Support - Business & Environment

MBA Experience Career Support 9ms Opportunities to make a difference in major environmental challenges If you aspire to make a positive impact on the world, there are many opportunities to do so through a career that integrates a nuanced... View Details

01 Jun 2024
News

Leveraging Generative AI

Four decades after HBS became the first business school in the country to require the use of personal computers in the MBA Program, the School is undergoing a different kind of technological transformation, one that leverages generative artificial intelligence (GenAI)... View Details

Keywords: Jennifer Gillespie

April 2020 (Revised June 2020)
Case

Oriental Land Co., Ltd.—Tokyo Disney Resort

By: Ramon Casadesus-Masanell and Akiko Kanno

This case describes the history of Oriental Land Co. Ltd.’s (OLC's) Tokyo Disney Resort (TDR), its operations, the extent of vertical integration, and the challenges it faced in 2018 as OLC's chairman and CEO, Toshio Kagami, contemplated how best to deal with... View Details

Keywords: Strategy For Multi-business Firm; Business Models; Growth; Theme Parks; Disney; Disney Parks; Licensing; Royalties; Two-part Tariffs; Oriental Land Co.; Tokyo Disneyland; Tokyo DisneySea; Tokyo Disney Resort; Tokyo Disney; Growth Strategy; Hotels; Hotel Industry; Partnership; Development; Attractions; Rides; Urayasu; Kagami; Congestion; Pricing; Amusement Parks; Amusement Park Industry; Brand; Branding; History; OLC; Corporate Strategy; Competitive Strategy; Business History; Price; Retention; Growth and Development; Growth and Development Strategy; Brands and Branding; Agreements and Arrangements; Contracts; Operations; Vertical Integration; Problems and Challenges; Partners and Partnerships; Business Strategy; Expansion; Rail Transportation; Transportation Networks; Accommodations Industry; Entertainment and Recreation Industry; Tourism Industry; Asia; Japan; Tokyo; United States

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03 Jun 2020
Blog Post

How to Thrive as a Remote Manager and Employee

seen on video. Comfort – Is your space set up ergonomically? If you are accustomed to a standing desk, you can set up a makeshift standing desk using an ironing board or counter top, or consider investing in a standing desk if possible. Related View Details

30 Aug 2016
First Look

August 30, 2016

amount of each resource available and more on how people both think about and choose to spend those resources. Overall, focusing on time leads to greater happiness than focusing on money. Moreover, people enjoy greater happiness from... View Details

Keywords: Carmen Nobel

18 Apr 2016
Blog Post

Meet the HBS Family Business Club

experiences for current students. We believe that our most powerful personal and professional resources are each other. Our programs emphasize intimate discussions, lasting relationships, and stewardship. We currently have about 100... View Details

20 Aug 2008
Op-Ed

The Time is Right for Creative Capitalism

resources—people, innovation, traction, money, and execution—business is the most powerful force for change on the global stage right now. No other set of institutions—not religious organizations, not the nation-state, not individual NGOs—has the View Details

Keywords: by Nancy Koehn

21 May 2021
Blog Post

Alumni Spotlight: Cissy Chen (MBA 2019)

organization, and then wrote reports that our team would provide to the target company. Much of what I wrote about dealt with issues that are common in Asia, from a lack of governance that met global standards, human capital resource... View Details

08 Feb 2000
Research & Ideas

Building Effective R&D Capabilities Abroad

Because he knew the company inside and out—from central research and development to international marketing—the team reasoned that he would be able to bring the new laboratory up to speed quickly by drawing on resources from various... View Details

Keywords: by Walter Kuemmerle

28 Jan 2016
Blog Post

Why Get an MBA?

element of an MBA is whether you learn true, hard skills. How can you teach accounting and finance through the case method? A mentor of mine put it best when he said “HBS will teach you how to think about accounting as a CEO.” Don’t worry, there are plenty of... View Details

17 Nov 2020
Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details

Keywords: by Joseph B. Fuller

29 Aug 2005
Research & Ideas

How Organizations Create Social Value

here. Although planning is considered a core competency of corporations, nonprofits were often more effective in planning their social actions. This is a difference in degree rather than kind. Corporations are relatively recent entrants into the social arena and are... View Details

Keywords: by Manda Salls

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Certificates, Credentials, & Credits | HBS Online

professional excellence. Here are a few organizations who have witnessed the remarkable impact that taking an HBS Online course can have. HBS Online has a real integration of knowledge, resources, and community. It offers immersive online... View Details

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Considering Retirement - Alumni

Work imposes obligations on your location and time. What will your days look like in the absence of your previous customs and habits? Community When you're no longer part of a work team, will you become an integral part of other... View Details

Publications