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05 Feb 2007
Research & Ideas

Business and the Global Poor

four billion potential customers was short-sighted, because even if their individual incomes are tiny, collectively they represent a massive business opportunity. But the myopia of the past toward this market is starting to correct... View Details

Keywords: by Sean Silverthorne

07 Nov 2017
First Look

New Research and Ideas: November 7, 2017

Goals Challenges Traditional Organizational Designs By: Battilana, Julie, Michael Fuerstein, and Michael Lee Abstract—For an extended period during the first half of the 20th century, industrial democracy was a vibrant movement, with... View Details

Keywords: Carmen Nobel

19 Jan 2016
First Look

January 19, 2016

anonymity of buyers and sellers in order to facilitate trust. We demonstrate that this common market design choice results in an important unintended consequence: racial discrimination. In a field experiment on Airbnb, we find that... View Details

Keywords: Sean Silverthorne

11 Dec 2012
First Look

First Look: Dec. 11

Case 113-025 A small company in the graphic design business faces severe price competition. The company must respond by cutting costs and making process improvements. Purchase this case:http://hbr.org/search/113025-PDF-ENG TWA Parts (A)... View Details

Keywords: Sean Silverthorne

04 Jun 2007
Research & Ideas

Is Health Care Making You Better—or Dead?

think in any of these cases I launched a revolution, but I think I was helpful. But the pace was so slow, and people were saying that these high deductibles represented consumer-driven health care. It's ridiculous. Consumer markets have... View Details

Keywords: by Sean Silverthorne; Health