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- Faculty Publications (106)
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- All HBS Web (500)
- Faculty Publications (106)
- 12 Feb 2008
- First Look
First Look: February 12, 2007
recommendation levels, additions and deletions of records, and removal of analyst names. The changes appear non-random across brokerage firms, analysts, and tickers, and have a significant impact on the overall distribution of View Details
Keywords: Martha Lagace
- Web
Online Transforming Customer Experiences Course | HBS Online
enhance service experiences 5-6 hrs Module 2 Elevate Define a performance death spiral, learn how to motivate service excellence by elevating your employees, and navigate between top-down prescriptions and bottom-up solicitations in... View Details
- 13 Mar 2018
- First Look
March 13, 2018
West: Origins, Evolution and Resilience The United States in Contemporary Perspectives: Evolving Forms, Strategy, and Performance By: Collis, David J., Bharat Anand, and J. Yo-Jud Cheng Abstract—In spite of surging interest in the... View Details
Keywords: Sean Silverthorne
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
care industry to give customers more choices, freedom, power, and information, and at far lower prices. He recommends disruption of the status quo through new business models, new payment models, and new technologies that give patients... View Details
- 16 Oct 2007
- First Look
First Look: October 16, 2007
that information disclosure is particularly likely to spur responses from firms whose legitimacy is threatened (and thus are shamed) and face lower-cost opportunities to respond (and thus are particularly able). Testing this by examining how firms respond when their... View Details
Keywords: Sean Silverthorne
- 27 Jan 2015
- First Look
First Look: January 27
health care providers have devoted significant efforts to improve performance regarding patient safety and quality of care. To address the lagging involvement of health care providers in the cost component of the value equation, UCLA... View Details
Keywords: Sean Silverthorne
- 19 Jul 2011
- First Look
First Look: July 19
claims about the benefits of broader operational scope. The performance benefits of focus are typically attributed to reduced complexity, lower uncertainty, and the development of specialized expertise, while the benefits of greater... View Details
Keywords: Sean Silverthorne
- Web
Hiring Process | Employment
online via our ASPIRE recruiting system for each position for which you want to be considered. While cover letters are not required, we do recommend that you submit one for each position. If you do not submit a cover letter with your... View Details
- 01 Jun 1998
- News
Diversity and Community
long-standing commitment to workforce diversity. As far back as 1914, IBM founder Thomas Watson made "respect for the individual" one of the three basic tenets of the company (the other two called for excellence in performance and... View Details
Keywords: Garry Emmons
- 29 Apr 2015
- Lessons from the Classroom
Use Personal Experience to Pick Winning Stocks
Let's face it: in most cases, the stock market knows what it's doing. With millions of people performing their homework and investing money in stocks they hope will pay off, it's hard for any one person to beat the market in a big way.... View Details
- 01 Mar 2004
- News
David “Bull” Gurfein: Bronze Star citation
Summary Action: Major David Gurfein, while serving as Officer-in-Charge, Task Force “Bold Eagle Bravo”, I Marine Expeditionary Force, 20 March 2003, performed his duties in a professional and heroic manner. Task Force “Bold Eagle Bravo”... View Details
- 01 Mar 2013
- News
Alumni News | Bookshelf
Use LinkedIn to network with an expert and ask her a question about a critical assumption. Run online surveys using SurveyMonkey.com. Tap into Amazon Mechanical Turk, which offers cost-effective ways to perform mundane tasks." The book... View Details
- 01 Dec 2021
- What Do You Think?
How Will the Metaverse Affect Productivity?
communicating both the business benefits (including the risk of not changing) (and for employees) ‘what’s in it for me.’” The predominant message of respondents was that culture change is a complex process often requiring years to accomplish. Several did, however,... View Details
Keywords: by James Heskett
- 10 Oct 2018
- Research & Ideas
The Legacy of Boaty McBoatface: Beware of Customers Who Vote
social media, responses are immediate.” Also, votes allow companies to perform consumer research cheaply, generating new ideas for products or flavors, or testing consumer preference for options it might be considering. “Firms can... View Details
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
of qualities that it wants to see in its students." (Umar Khalid); and 4) suggesting that "letters of recommendation ... comment on the applicant's exercise of leadership or judgement in an ethical situation." (Jasper Ho)... View Details
Keywords: by James Heskett
- 29 Apr 2002
- Research & Ideas
Star Power! How to Win in Professional Services
this point before. But we want to review the key differences briefly from the perspective of the CEO because the implications are crucial: for how the job of the senior leader is defined, and for what successful performance in the job... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
- 03 Mar 2008
- First Look
First Look: March 4, 2008
and senior officers of firms, we test the hypothesis that analysts' school ties to senior officers impart comparative information advantages in the production of analyst research. We find evidence that analysts outperform on their stock View Details
Keywords: Martha Lagace
- 16 Feb 2016
- First Look
February 16, 2016
tools can be applied. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50595 in press Proceedings of the National Academy of Sciences of the United States of America Cognitive Fatigue Influences Students' Performance on... View Details
Keywords: Sean Silverthorne
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
Mathieson recalls getting laid off from a job in print production. The news surprised her because she had performed a singular role, vital to operations. Three days later, she received a call from an HR manager. It seemed that the company... View Details
- 08 Jul 2013
- Research & Ideas
Everything Must Go: A Strategy for Store Liquidation
even if it leads to leftover merchandise, can result in an increase in net recovery on the cost value of the inventory sold. Their approach also recommends higher markdowns at the beginning of the liquidation process than is typical, in... View Details